Hotel in zona Bocagrande Plaza Mall, Cartagena

A wonderful hotel in the heart of Cartagena with a courtyard inside that looks like a botanical garden. When I booked the hotel, I was a little worried after reading some not entirely positive reviews, but I do not regret staying here for three nights, especially since other hotels have more negative reviews. And  here is my conclusion. Great hotel with air conditioner in the room, swimming pool and rooftop which i really like. The staff is very friendly, some of them speak english, especially Juan David. This young guy speaks good english, he is very helpful and erudite. The other guys also left good impressions: Antony, Gustavo, Nilsa, Oscar The breakfast here is great, you feel like you are in a cafe, they will prepare food for you to order. The dining room is located on the fifth floor with a view of the city.  I read that some guests had complaints about the noise from the street. Guys, if you want to live in a quiet place, then you need to book a hotel on the outskirts of the city, but here in the very center and on the busiest street, do not expect that there will be silence. My room was inside  with a window to the courtyard, and there was no noise from the street. I give them five stars, and I really hope that the management will encourage their employees who try their best. And of course I recommend this boutique hotel. ---- Замечательный отель в самом сердце Картахены с двориком внутри похожим на ботанический сад.Когда я буковал отель то немного переживал прочитав несколько не совсем позитивных отзывов, но я не жалею что остановился здесь на три ночи, тем более что у других отелей больше негативных отзывав.И вот моё заключение.Отличный отель с кондиционером в комнате, бассейном и rooftop, что мне очень нравится.Персонал очень дружелюбный, часть из них говорит по-английски, особенно Хуан.Этот молодой парень хорошо говорит по-английски, он очень отзывчив и эрудирован.Другие парни тоже оставили хорошие впечатления: Antony, Gustavo, Nilsa, Oscar Завтрак здесь замечательный, вы чувствуете будто находитесь в кафе, они приготовят вам еду на заказ.Столовая расположена на пятом этаже с видои на город. Я читал что некоторые постояльцы имели жалобы на шум с улицы.Ребята, если вы хотите жить в тихом месте то вам нужно буковать отель на окраине города, но здесь в самом центре и на самой оживлённой улице не ожижайте что будет тишина.Моя комната была внутри с окном во внутренний двор, и не было слышно никакого шума с улицы.Я ставлю им пять звёзд, и конечно я рекомендую этот отель ----- Un maravilloso hotel en el corazón de Cartagena con un patio interior que parece un jardín botánico.  Cuando reservé el hotel, estaba un poco preocupado después de leer algunas críticas no del todo positivas, pero no me arrepiento de quedarme aquí por tres noches, especialmente porque otros hoteles tienen críticas más negativas. Y aquí está mi conclusión.  Gran hotel con aire acondicionado en la habitación, piscina y azotea que me gusta mucho.  El personal es muy

I was upgraded to this property from the OZ luxury hotel. I was pleasantly surprised by this action and enjoyed the larger room. I’m not sure what there is to complain about for this hotel. The staff were so friendly and attentive. The check-in process was easy and when we asked for recommendations for restaurants they were happy to help. Breakfast each morning was different Columbian cuisine which I enjoy when traveling. It was fresh with a good variety of choices. If the local cuisine is not your liking they make eggs to order which is a nice added touch. I loved being in the Bocagrande area it isn’t as busy as the walled city it is more of a beach town vibe. Uber to the other attractions ranged from $3-6. I can say I fell in love with this property and Cartagena and look forward to coming back soon.

eccellente servizio. il personale che lavora lì è molto gentile e servizio. la alimentazione è molto buona, il menu è vario e sano. l'hotel è molto ben situato, che permette di visitare e conoscere diversi siti vicini, inclusa la spiaggia.

Family trip to Cartegena with our 2 early 20's daughters. Fantastic location and quality. Beds super comfortable and rooms were spacious. After touring city we spent afternoons on roof top pool/bar. Hotel arranged a day trip to a sister hotel on Isla Tierra Bomba. Great facility. Entire staff was extremely helpful and service oriented.

We had a great time at Hotel Caribe, lovely main pool, and had a selection of smaller dipping pools and tubs to choose from. The parrots, sloths and birds live happily around the ground and it’s so lovely. Everyone that works here is so sweet and warm. We had a lovely chat to Antonio who hands over the towels by the pool, Marianny, the hostess is also very lovely and always checks you are having a nice time. Breakfast is great tho I think those with dietary restrictions may struggle as sometimes the signage isn’t too great. We didn’t have that problem so it didn’t bother us but maybe one to consider for other guests. Pizzas are great, but as others have commented, other lunch/dinner options aren’t great and quite pricey for what they are. Until this is sorted I recommend other travellers to eat breakfast at the hotel but other meals in Cartagena town as there’s lots of amazing options there! Our room was gorgeous and the bed so comfy!! Loved it, would come back again.

Questa è una bella proprietà nel cuore della vecchia città. Le camere sono belle e il personale è super amichevole. Un fattore che si può voler sapere e abbiamo imparato la strada difficile è che la lingua è una questione importante in Colombia. Nessuno parla davvero inglese e Google Translate è stato il nostro miglior amico. Anche in un hotel di top notch come Sofitel questo può essere un problema. Solo qualcosa di cui essere consapevoli è venuto come una sorpresa per noi. Solo un FYI Il colazione era fantastico. Le scelte di frutta sono estranee e sorprendenti, voglio fare un grido a Carlos Jesús, Jaison, Jose e Jorge, che erano i nostri server nel nostro 4 giorni meravigliosi all'hotel.

Questo è un ottimo hotel a Barrio crespo. Vicino alle spiagge e con splendide viste. Piscina sul tetto. Attento personale e il ceviche pesce era fuori dalla catena Molto nuovo e molto pulito. Molto raccomandato. Rimanga qui, non Boca Grande

Questo è un hotel 3.5/4 stelle. Per la marca mi aspettavo un livello di servizio più elevato e migliori strutture. La finestra nella nostra camera da letto era sporca a un punto che non potevamo vedere all'esterno, alcune aree hanno bisogno di TLC, e alcuni mobili hanno bisogno di sostituzione. L'illuminazione nella stanza non è conveniente ( sia la sua oscurità completamente luminosa che totale, nessuno tra di loro). La telecamera non controllava in qualche modo la TV (solo la casella televisiva). sentono la necessità di svegliarci per ricordarci che abbiamo bisogno di checkout al pranzo (che trovo economico, brutto e inutile). Ho avuto più aspettative e mi sono disapprovato. Punti favorevoli: buon letto + personale amichevole.