Hotel a 4 stelle popolari a Carolina

I appreciate the hotel's exceptional professionalism, impeccable cleanliness, and great location. The pool and beach area staff, front desk, and housekeeping team were attentive to the guests' needs. I extend special recognition to an outstanding employee, Fernando Carreras at the pool area. He exemplifies exceptional customer service engagement, diligently ensuring that only those with wristbands gain entry to the area. Observing him prevent a potential accident by addressing a guest with glassware near the pool and seeing his genuine passion for his job and the well-being of guests, reflects the dedication apparent in many of the staff members I met. It's a relaxing place!

Booked a suite and upon check in downgraded to a cheaper suite without telling us. Apparently our suite was not clean yet. At 8pm. We were comped dinner while we waited for the housekeeping which was ok. The club area of the suites was poorly or never stocked. Nice pool but no adult area or hours apparently. The hotel offers day passes to their pool which would explain the congestion. Beach area is a short walk and more peaceful. Food in all restaurants was ok. I needed to use pique often which they did have on request. I might stay again but won’t pay extra for the not so suite experience.

Il club acquatico di San Juan Beach è sempre stato il mio viaggio quando una volta porto Rico. Sono in ristrutturazione. Sono cambiando proprietari, quindi stanno cambiando l'aspetto del luogo e aggiornandolo.

Quando alloggerai in questo appartamento di Carolina (Isla Verde), sarai in una posizione ottimale e potrai raggiungere Pan American Pier e Porto di San Juan in meno di un quarto d'ora di auto. Questo appartamento sulla spiaggia dista 9,4 km da Spiaggia di Condado e 7,4 km da Casino Del Mar.Potrai usufruire di un servizio lavanderia e ascensore. Il un parcheggio gratuito è disponibile in loco.Questo complesso di appartamenti vanta una cucina con un frigorifero con congelatore e un forno. Se vuoi prendere una boccata d'aria, puoi approfittare del balcone o patio privato. In camera potrai usufruire di il Wi-Fi gratuito e di una TV a schermo piatto con canali via cavo. A tua disposizione avrai anche una scrivania e un salotto.

Check-in venerdì e siamo stati accolti alla reception da Maribel! Ha dato a tutta la nostra festa un ottimo servizio clienti durante l'intero soggiorno insieme a Pedro. Rimangono con Embassy Suites ha superato le nostre aspettative. Non vedo l'ora di tornare nell'estate 2021!

Let me start off by saying, I was going to give the hotel a descent review. However, since they renege on giving our deposit hold back, explaining to my husband that wasn’t a hold on his card to get back, but a 3rd party charge. Even though, we was both at the check in desk and Grisala told us the $101 will be held until we check out and it will go back on our card depending on how long it takes our bank. Since we are a couple who don’t complain much and tends to go with the flow, we disregard the leaking air condition, the power outage, the cold water, lack of communication and rapid response. The only feature that stood out about the hotel was location and our partial view. In addition, the staff was welcoming and friendly when we did come across them. The young men on the beach who was in charge of the chairs and umbrellas was very accommodating. The young lady at the gate was pleasant and easygoing. The maintenance and cleaning staff were accommodating treating us like humans instead of foreign tourists. I fell like they should wait until they finish remodeling before they start accommodating guests! Just a recommendation.

Tutto era bello. La stanza era pulita, il check-in/out era facile. Mi dispiace che non potessimo accedere all’area esterna al 6° piano, i miei bambini erano troppo brevi per guardare fuori dalla finestra, e sarebbe stato molto più divertente vivere fuori. Può essere un'entità separata, ma i prezzi al ristorante sono irritanti, e il rating 2.5 stella è sufficiente per far fuggire chiunque se può.

This hotel was nice. A little further from the Royal Caribbean port about 5 miles but taxis are cheap. The hotel was clean. The beds were decent. The pool had a swim up pool bar which was nice but it is between two buildings and the sun gets blocked at certain times . The evening reception was nice with free drinks snacks were popcorn and peanuts. It’s close to many restaurants and stores within walking distance. The beach is about a 5-10 minute walk. The airport noise was not bad at all. Never heard it in my room and wasn’t bad at the pool area. The breakfast had a lot of selection and was pretty good. . I felt it was a decent hotel for the price including the amenities. Wouldn’t stay for a vacation because I didn’t like the beach and I don’t know how we would get beach chairs that were supposed to be included in resort fee and the fact sun was blocked in pool area at certain times. Otherwise, was a nice hotel.

Initial interaction was good, front desk was very nice, patient and understanding. Once I was checked in, I headed to my room, the hallways smelt like mold and smoke. I attempted to take a shower, there were small dirt particles on the shower floor not sure what from, was grossed out so I showered standing on a towel. Stepping out of the shower I noticed the sliding door wouldn’t close. It came off the hinges so when getting in and out of the shower I had to lift it back into its correct position or the door wouldn’t close. Told from desk about this issue assuming they would fix or change my room, they did nothing. Day 2, there were cockroach’s crawling in the bathroom and near the closet, told front desk about this issue, nothing was changed. Asked housekeeping for towels and waited 2 days to receive said towels. Stayed for 4 days in total. After making it back home, I realized I forgot my denim jacket in the closet. Called front desk 3 days straight inquiring about my jacket and no one found anything. Housekeeping is dishonest and stole. Overall experience at TRYP, 5/10.

Soggiornando a Carolina (Sabana Abajo), in Segovia Studio Units ti troverai a meno di un quarto d'ora di auto da Spiaggia Isla Verde e da Spiaggia di Condado. Questo appartamento si trova a 6 km da Spiaggia di Carolina e 8,1 km da Spiaggia Balneario de Carolina.Regalati un soggiorno indimenticabile in una delle 5 camere con stile personalizzato della struttura, dotate di angolo cottura con frigorifero e microonde. La TV a schermo piatto con canali via cavo è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti consente di restare in contatto con il mondo. I comfort includono scrivanie e accessori per la preparazione di caffè/tè.