Scopri il tuo soggiorno a Carolina

Amazing experience from check in until check out! Friendly staff, perfect location with amazing oceanfront views, and an amazing rooftop restaurant onsite! Also comes with 2 pools & a spa service which created the perfect birthday experience for my wife! I highly recommend and definitely will be back soon!

We stayed 9 nights at this hotel. The facilities are new and nice, but the service is horrible! 1-The bathroom door was stuck, a situation I reported three times and no one ever came to fix it. 2- Two nights they did not clean my room, I had to make the bed and dry ourselves with wet towels. 3- I asked for toilet paper by phone at the reception at night and they did not bring it to me. My husband went down to get a roll and there was no one at the reception, so he had to go to the pharmacy to buy it. 4- The daily cleaning was not complete. They never vacuum the rug much less wash the bathroom or kitchen floors. We had to tread sand from the first day. 5- At the time of paying they did not deduct the $40 per day which is an extra fee for the use of the hotel facilities and cleaning. In my opinion, they should have deducted it for not cleaning my room for two days. 6- the pool was not clean. 7- The reception employees have an attitude and do not respond positively to the guests’ complaints, I think they do not even report it, based on the problems I had and they did not solve Conclusion: I do not recommend this hotel at all! It was the worst hotel experience I have had in my life during all my travels. Estuvimos 9 noches en este hotel. Las instalaciones son nuevas y lindas, pero el servicio es horrible. 1-La puerta del bano estaba atascada, situacion que reporte tres veces y nunca vino alguien a arreglarla. 2- Dos noches no limpiaron mi habitacion, tuve que tender la cama y secarnos con toallas humedas. 3- Pedi papel higienico por telefono a la recepcion en la noche y no me lo trajeron. Mi esposo bajo a buscar un rollo y no habia nadie en recepcion, por lo que tuvo que ir a la farmacia a comprarlo. 4- La limpieza no es completa. Nunca aspiran el rug y menos lavan los pisos del bano ni de la cocina. Tuvimos que pisar arena desde el primer dia. 5- En el momento de pagar no me descontaron los $40 diarios el cual es un fee extra por el uso de las instalaciones del hotel y limpieza. En mi opinion deberian haberlo descontado por no haberme limpiado la habitacion durante dos dias. 6- la piscina no esta limpia. 7- Los empleados de recepcion tienen actitud y no responden positivamente a las quejas del huesped, creo que ni siquiera lo reportan, basandome en los problemas que tuve y no solucionaron Conclusion: No recomiendo este hotel en absoluto! La peor experiencia en hoteleria que he tenido en mi vida durante todos mis viajes.

Initial interaction was good, front desk was very nice, patient and understanding. Once I was checked in, I headed to my room, the hallways smelt like mold and smoke. I attempted to take a shower, there were small dirt particles on the shower floor not sure what from, was grossed out so I showered standing on a towel. Stepping out of the shower I noticed the sliding door wouldn’t close. It came off the hinges so when getting in and out of the shower I had to lift it back into its correct position or the door wouldn’t close. Told from desk about this issue assuming they would fix or change my room, they did nothing. Day 2, there were cockroach’s crawling in the bathroom and near the closet, told front desk about this issue, nothing was changed. Asked housekeeping for towels and waited 2 days to receive said towels. Stayed for 4 days in total. After making it back home, I realized I forgot my denim jacket in the closet. Called front desk 3 days straight inquiring about my jacket and no one found anything. Housekeeping is dishonest and stole. Overall experience at TRYP, 5/10.

I custodi sono sorprendenti! Il posto offerto è quello che abbiamo bisogno. 2 letti grandi con letto matrimoniale, 2 camere da letto, 2 TV montate e 2 unità AC. Abbiamo soggiornato nella stanza numero 10 e anche se è un po 'invecchiata e non ci sono finestre nella camera principale, è stata ancora una piacevole esperienza! C'è una finestra Skyline nella seconda camera con un mini frigo e anche una finestra Skyline nella bagno. Tutto era pulito. Le pareti erano un po' antiquate con pittura di pellicola e qualche segno d'acqua, ma per il prezzo e la posizione, non mi lamenterò. C'era una doccia all'aperto sul tetto del terzo piano per lavare la sabbia e credo che ci fosse un altro al primo piano, il posto è molto bello con le sedie aperte fuori dalle stanze e il paesaggio è davvero bello. Solo pochi minuti a piedi dalla spiaggia e su una strada privata, così non c'è traffico pesante. La proprietà è molto sicura e il soggiorno degli ospiti è super carino e pulito. L'unica cosa che non mi piaceva è stato il rumore pelicano che si è fatto tutta la notte. Non sono sicuro che fosse una parte dell'atmosfera, ma è irritante!

Il servizio era buono.