Hotel in zona Old Fisherman's Trail, Città del Capo

Lovely hotel. Very spacious suites with great views and good amenities. Staff outstanding; Thandi, in particular, paid special attention to our needs in the restaurant and bar and was extremely pleasant. Food service at pool a little slow but quality of food good. Pool very private and good ambience. We had two rooms: 540 top floor beautiful sea view. 427 lower floor and view of adjacent hotel and partial sea view. Rooms need a little attention: no bottle opener, double adaptor or wine glasses when we arrived. Balcony doors don’t close properly but not a real problem for us as we had great sunny weather and little wind. Central location - great walkability and good neighbourhood with plenty of restaurants and bars and close proximity to the promenade for a morning run, evening walk or swim in the two nearby tidal pools.

This was undoubtedly the worst hotel experience I’ve ever had in my life. I would recommend this to backpackers who enjoy partying every night but not to those looking for a family holiday. I went on this trip with my family, we were in total a group of 8. The double room I was in was extremely small and you can look straight into the shower even with the doors closed. Another prominent issue is the constant noise from the street and music from market below that starts at around 9am and continues all day until the early hours of the morning. Furthermore, the hallways constantly smelt of ****. The hotel overall also has very poor maintenance as the other 2 groups within my family both had to be moved to different rooms due to the fact that the air conditioners were not functioning. Once everyone’s rooms had been changed around and we had finally settled in, we noticed the lack of towels. When a family member went to reception asking for more towels as we were 6 people in 1 room with only 2 towels, she was told that they did not have enough and had to go to other rooms with a member of staff and take towels from there. On top of that the hotel clearly does not keep track of which guests are in each room. My aunt and her family walked into their room one evening only to see another woman sitting in the room at their table. She had been told their room was a dorm and so didn’t think anything of their bags and items. The next day after the lady had been moved out of their room my aunt had been told they needed to be moved to a different room for their final night as someone else had booked their room. They were then given the keycard to MY room as the staff did not know/care that the room was unavailable. My aunt had to inform them that we were in that room before being moved again. Overall I did not sleep the entire week as I could literally feel the base of the music from down below through my bed and do not recommend to anyone even if it is cheap it’s just not worth it. Never ever will go there again in my life.

L'hotel dispone di una posizione conveniente nel centro di Capo Town. Le camere sono abbastanza confortevoli per una o una coppia giovane. Se si intende camminare intorno al centro - è molto facile. Sono arrivato al Waterfront per camminare in 20 minuti lungo le strade occupate e non ho sentito alcun pericolo da nessuna parte. Il colazione è molto più leggero, ma letteralmente intorno all'angolo della prossima strada si possono trovare buoni caffè dove si può avere un buon colazione a un prezzo ragionevole e un supermercato dove si può acquistare cibo pronto. Immediatamente a destra dell'uscita dall'hotel è l'entrata a un bellissimo parco, da dove si apre una splendida vista sulle montagne. Il personale è responsabile e aiuta a risolvere tutti i problemi. L'unico svantaggio è il rumore dei sistemi di condizionamento dell'aria che arrivano dal cantiere di notte.

Questo hotel offre una posizione privilegiata, offre facile accesso alle attrazioni chiave. Anche se il colazione è medio, la caratteristica di stand-out è senza dubbio il servizio clienti eccezionale amica e ospitante personale va oltre e oltre. Le strutture sono decente ma non eccezionali, e in generale, una scelta solida per coloro che preferiscono la posizione e il servizio di top-notch rispetto alle strutture laviche.

The location is good. Not too far from a Woolworths grocery store and a coffee shop. The coffee shop opens really early which is essential when loadshedding hits and you can't make coffee in the hotel. The coffee was inconsistently replenished so again, being near a Bootleggers coffee was necessary. The hotel doesn't have a generator so when there is load shedding, you will be affected. If you are going to arrive early, you won't be able to check in early as there was no one who could help us at the front desk until 3pm which is standard check in time. We ended up having lunch in the restaurant so we weren't too inconvenienced but if your flight is much earlier in the day, do be aware of this. Otherwise, not a bad stay and I would consider staying again.