Kempinski Hotel Cancun

Recensioni su Kempinski Hotel Cancun

Kempinski Hotel Cancun

Rtno. del Rey 36, Zona Hotelera, Cancun, Quintana Roo, 77500, MexicoDettagli hotel
Kempinski Hotel Cancun
Kempinski Hotel CancunKempinski Hotel CancunKempinski Hotel Cancun
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.6/5
Ottimo
116 recensione
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.6
Servizio4.6
Pulizia4.6
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Tutte le recensioni(116)
Recensioni positive(14)
Recensioni con foto/video(4)
Ottimo servizio(5)
Recensioni negative(2)
Qiqi779
Camera Deluxe (letto a due piazze, vicino al mare)
Soggiorno: giu 2024
Famiglia
80 recensione
4.8/5
Fantastico
Pubblicata: 18 lug 2024
人很少，服務不錯，酒店很大富麗堂皇，公交站在不遠處。海景很漂亮，樓下商品部琳琅滿目，很貴但商品非常漂亮。門口有兩衹巨大蜥蜴！
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Risposta dalla struttura: Thank you for sharing your feedback with us. We truly appreciate your comments and will consider them as we continually strive to improve our services and guest experience. If there is anything specific you would like to discuss further, please feel free to reach out to us directly.
Utente ospite
Camera Deluxe (letto a due piazze, vicino al mare)
Soggiorno: gen 2025
Altro
19 recensione
5.0/5
Eccezionale
Pubblicata: 11 feb 2025
環境優美，飲食多樣，服務周到，就是房價高低出入太大。總之，該酒店均為上乘！
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Risposta dalla struttura: 尊敬的賓客：您好！感謝您對我們酒店的高度評價！我們非常高興得知您對我們優美的環境、多樣化的餐飲以及周到的服務感到滿意。您的肯定是對我們工作最大的鼓勵。再次感謝您的寶貴意見！我們期待着未來能有機會再次為您服務，為您帶來更加完美的入住體驗。
withyg
Camera Deluxe (letto a due piazze, vicino al mare)
Soggiorno: nov 2023
Coppia
9 recensione
4.7/5
Fantastico
Pubblicata: 19 dic 2023
一點毛病沒有 就是酒店設施稍微有點老。
Traduci
Risposta dalla struttura: Thank you for sharing your feedback with us. We truly appreciate your comments and will consider them as we continually strive to improve our services and guest experience. If there is anything specific you would like to discuss further, please feel free to reach out to us directly.
diego wei
Camera Deluxe (Sea Side)(letto matrimoniale)
Soggiorno: apr 2023
Viaggio con amici
13 recensione
5.0/5
Eccezionale
Pubblicata: 9 mag 2023
服務特別好，房間乾淨，但是在拉美地區，需要自己和前台拿牙刷牙膏。性價比很贊。餐廳價格略微高，不過很好吃。味道不錯，兩人費用大約在300美金一頓晚餐
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Risposta dalla struttura: Dear diego wei,Thank you for taking the time to write your review.I am thrilled that you enjoyed our resort and the warm, genuine, friendly and dedicated service from our Colleagues. We have toothbrush on request and will ensure we communicate this to our guests. I am happy that your enjoyed your culinary experience.Looking forward to welcoming you back.Sincerely,Aref SayeghGeneral Manager
Vincent-wang999
Camera Deluxe (Sea Side)(letto matrimoniale)
Soggiorno: feb 2025
Viaggio con amici
6 recensione
5.0/5
Eccezionale
Pubblicata: 6 mar 2025
房間非常的好
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Risposta dalla struttura: 非常感謝您的好評！很高興您在我們酒店度過了愉快的時光。
IsaacWuu
Camera Deluxe (letto a due piazze, vicino al mare)
Soggiorno: ott 2024
Lavoro
23 recensione
5.0/5
Eccezionale
Pubblicata: 12 nov 2024
住的舒服，服務好
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Risposta dalla struttura: Dear Isaac, thank you very much, we hope to see you soon.Regards.
Utente ospite
Camera Deluxe (letto a due piazze, vicino al mare)
Soggiorno: apr 2023
Altro
5 recensione
1.0/5
Pubblicata: 4 giu 2023
房間超級老舊，服務也很差，無論是禮賓部還是前台都是冷若冰霜板着個臉，對歐美人就是滿臉笑容
Traduci
Risposta dalla struttura: Dear Guest User,Thank you for your review,I apologize for your substandard experience in our resort, it was definitely not our attention not to genuinely and warmly respond to your needs. I will ensure we look at the training and reinforce our passion for hospitality. We are in the middle of a soft renovation and ensuring our property looks fresh and up to date.It will be a pleasure to speak to you directly for any further comments you may have.Sincerely,Aref SayeghGeneral Manager
Utente anonimo
Soggiorno: feb 2022
Solo
4 recensione
2.2/5
Pubblicata: 31 mar 2022
本次入住感受和前幾條差評總結得一致： 房間很舊，浴缸上都有裂痕，房間裏除了廁所和過道，天花板居然沒燈。房裡要想亮堂些還得挨個打開四盞枱燈… 早餐真的不好吃，咖啡都不是新鮮沖的，而是提前泡好了一大壺，會像茶樓倒大白開水一樣倒給客人，味道非常不好。 海灘沙子還算乾淨，海草也在可接受範圍內。衹可惜海灘上有很多小販一直過來兜售產品，而且海灘是一整片和別的酒店連在一起的。安全和私密度都很低。 幸好衹定了兩晚，儘管海是很藍，總的來説同一價位大家還是考慮nizuc吧。
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Risposta dalla struttura: Thank you for sharing your feedback with us. We truly appreciate your comments and will consider them as we continually strive to improve our services and guest experience. If there is anything specific you would like to discuss further, please feel free to reach out to us directly.
Utente ospite
Camera Deluxe (Sea Side)(letto matrimoniale)
Soggiorno: ott 2023
Altro
1 recensione
5.0/5
Eccezionale
Pubblicata: 10 nov 2023
海景很美， 服務很好
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Risposta dalla struttura: Thank you for sharing your feedback with us. We truly appreciate your comments and will consider them as we continually strive to improve our services and guest experience. If there is anything specific you would like to discuss further, please feel free to reach out to us directly.
Ying：）
Camera Deluxe (letto a due piazze, vicino al mare)
Soggiorno: gen 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 6 mag 2024
都挺好的！
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Risposta dalla struttura: Thank you for sharing your feedback with us. We truly appreciate your comments and will consider them as we continually strive to improve our services and guest experience. If there is anything specific you would like to discuss further, please feel free to reach out to us directly.
Hanae
Camera Deluxe (letto a due piazze, vicino al mare)
Soggiorno: dic 2023
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 11 apr 2024
Topissime
Traduci
Risposta dalla struttura: Thank you for sharing your feedback with us. We truly appreciate your comments and will consider them as we continually strive to improve our services and guest experience. If there is anything specific you would like to discuss further, please feel free to reach out to us directly.