Recensioni su Hotel 11, Mod A Sonesta Collection

The room was clean, comfortable bed and good coffee. However the shuttle only runs once every hour which was strange for a hotel only a 10 minute drive from the airport and not convenient for some flight times. There was no complimentary coffee in the lobby. Breakfast was included but you had to order off of the menu. There was no quick buffet and we didn’t have time to sit down and wait to be served. When we said okay, can we just get a coffee to go we were told it was 3.00. And most importantly, you could hear air traffic throughout the night.

Very clean. Super comfortable beds. Excellent restuarant on-site. Very friendly staff

Clean and quiet room. Free shuttle to the airport.

Great location, clean contemporary room. Full amenities with great shower.

Location is near the airport but you have to book for pickup/drop off first. Services are just fine. They do provide shaver but not for free. This is quite surprising.

The hotel itself was nice and is located close to the airport which was convenient for my purposes. The room was nice and the bed was really comfortable and that was important to me as I only stayed there a handful of hours to catch some sleep before catching a delayed connection. The only thing I didn't like was that after using the taxi to get to the airport, which the front desk person kindly called, I was informed that I should have been given a voucher because the shuttle service at the hotel was down due to the cold and the vehicle they use not working properly, which I wasn't given. As such I paid for the taxi out of pocket ($15) which isn't a big deal but comes across as being a bit cheap. Otherwise, the hotel was nice, the price was great on Trip.com and overall it was quite a pleasant stay and experience.

It’s a convenient hotel. Thank you.

Clean nice place

Great service.

Complimentary shuttle from and to the airport. Rooms are clean and good for a night’s stay before heading to the airport.

Good overall!

一直很擔心機場附近的酒店會吵鬧，到這家很安靜，設施也很好，服務很棒。我們臨晨到達，一個電話，幾分鐘就派車來接機了，第二天上午又免費送我們去機場提車。當我們開車抵達班夫後，我意識到手機忘記在酒店了，四天後才回酒店取，特別感謝酒店工作人員

房間乾淨，有微波爐，有飲用水無限提供，酒店穿梭巴士接送，方便轉機客人。

房間舒適，床也大也好。服務也不錯，設備衞生都還好。就是中國大陸銀行發的全球貨幣信用卡怎麼不能用作入住按金呢😇？搞不懂