Hotel Holiday Inn Express a Calgary

I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel. . I am writing to complain  the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge. Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone.  So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line. So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction. I am very concerned how your service match up with your high level of fees.

酒店很新，新裝修過 洗護用品還可以 值得推薦 衹是空調不好操作 早上想用咖啡機弄個咖啡，打開裝水的後面 滿滿是灰塵 這個是不是應該被好好改變 衞生：衞生細節不好，特別咖啡機衞生 就是沒有打掃過，全是灰 設施：新 環境：好 服務：性價比高

Tutto bene, tranne che ci sono solo tagliatrici e piastre di carta al colazione, quindi è quasi impossibile tagliare qualsiasi cosa o mangiare il vostro cibo correttamente.

Anche se ho vissuto sette o otto giorni, la colazione è un po'scio, ma la stanza è soddisfacente in tutti gli aspetti. Anche se è vicino all'aeroporto, è conveniente ovunque andare, e la nuova grande distanza dalla comunità di Calgary, a est, è vicina. Puoi anche vedere una situazione in questa nuova comunità di caramelle

Francamente, mi ha sorpreso di avere un'esperienza. Tutto è perfetto. Vorrei solo suggerire di avere un bagaglio disponibile, specialmente per le famiglie da usare. Specialmente se l'ospite lo sta cercando e spero che qualcuno possa avere un'iniziativa per trovarlo. Fantastico!