MedPlaya Hotel Santa Mónica

Très bon hôtel avec son emplacement exceptionnel en vu piscine et/ou mer ( l'autre côté c'est la ville et la route, pas évident).. Sinon dans l'ensemble les chambres sont très propres, service de propreté parfait.., un grand plus qu'il y a un petit frigo dans les chambres mise à disposition.. Le restaurant est très propre avec le personnel à hauteur ( seul bémol : que l'eau de "robinet" est payant).., sinon la nourriture est très variées et fraîche.. Dans l'ensemble 4 sur 5.. À recommander

1. When I had arrived I decided to have a shower, however, the water was scalding hot. I was trying to get away and switch the thing off when I slipped and hurt my side which is still painful. The bruising is horrendous. I reported this to reception who were not interested. This meant I was restricted to the vicinity. Couldn't lie on sunbeds. Just sitting on plastic chairs. 2. The food was cold and substandard. 3. There were no Jet2 reps anywhere near the hotel at any point. I had hoped to book an excursion but that would have been difficult with my injury. Reception knew nothing about excursions. 4. On leaving. My room card had been deactivate whilst at breakfast, before checkout time. I had to get my case out of the room. Had to go to reception and get it reactivated for 10 mins. The lifts were busy too. Painful holiday memories. Won't be returning.

We stayed at the Hotel Santa Monica for our honeymoon in 1974 when it first opened. We returned 50 years later as part of our Golden Wedding celebrations and were so pleased we did. The hotel was so different to how we remembered it – the improvements and refurbishments over the years had bought it fully up-to-date and very comfortable. We let the hotel know in advance why we were returning, and they made us very welcome, the reception staff and management were just lovely. We had a record of which room we had stayed in first time around (on a top floor with a sea view) and asked for the same room as on our first visit ... the team were kind enough to do this, which made it extra special. More generally the hotel was lovely, restaurant and food good, and the plenty of sunbeds round the pool. Special thanks to Vicky and Minerva on reception and Juan the bar manager for making us so welcome. (Photos show our visits from 1974 and 2024!)

The food was cold .not much choice .big pans with cold food awful your best to go out to get hot food. Lifts takes ages to get a lift .staff ok entertainment at hotel was catered to the Spanish. Safes in room very small but not expensive it's a key safe so you need to take it out with you room clean .not far from shops and bars

The location is pretty good, just a short walk from the beach, and the town is within walking distance. There's a road train which stops right outside of you want, we took it out but had a slow walk back. It isn't far. Take a kettle, we didn't this time, but you can rent them out for your stay from the reception team who were clear, welcoming and helpful. We didn't upgrade to the seaview rooms, but probably will if we return. Our view was a bit of void land but we were able to get a vibe of the town that way, and we kept a look out for the cats that were regulars there. The food was great, plenty of options for me and the wife. All very fresh. All the people working the kitchens and dining area were exceptional and personable, too many to name - except for the robot, who we named Ricardo (or Ricky after we had a few wines). It was very clean, the cleaners tidied the beds and bathroom of the room daily, and well. The main hotel was also very clean. The bar workers were fun guys. They handle two sides of a bar that cannot see the other, and I heard knocking tapping and whistling, which would have annoyed me greatly if I were working there. Tania literally never stops: setting up, preparing lemon slices, cleaning, serving drinks all go. Evening music does need more variety. I would have liked to have been DJ! Thanks for the stay, we had a great time.