Hotel Marriott a Il Cairo

L'ambiente, le camere, il ristorante e il servizio erano tutti eccellenti. Inizialmente non avevamo prenotato la colazione perché eravamo preoccupati di partire presto, ma alla reception ci hanno detto che era disponibile dalle 6:00 alle 12:00, quindi abbiamo deciso di anticiparla. Il personale della reception ci ha detto che la colazione sarebbe stata fantastica, ed è stata davvero molto abbondante: la migliore colazione che abbiamo fatto durante il nostro viaggio in Egitto. Il parcheggio costava 350 sterline egiziane al giorno, ed era disponibile il servizio di parcheggio e riconsegna auto, il che è stato molto comodo. Abbiamo cenato in hotel ogni giorno; c'erano molti ristoranti in loco, con un'ampia scelta. Nel complesso, siamo rimasti molto soddisfatti.

The hotel was beautiful - more than a hundred years of history nestled beside the pyramids! Pyramid view daily was real! One point to note was the good service of the buffet staff at the restaurant. The buffet was clearly not catered to the Asian palette despite so many Asians (Japanese, Chinese, Koreans, Malaysians, Singaporeans, ********* and hongkongers) staying at their hotel. Their variety at the lounge was terrible too (catering mostly Indian food as they have only an Indian and Italian restaurant on site). I suggested that the variety of food should cater to the guests at the hotel. When there are more Indian guests by all means increase the Indian variety but when they are Asian guests, increase the Asian varieties. Wageh (the manager) took my suggestion and asked me what would he preferred. I said a simple egg fried rice with cabbage and a simple chicken fried noodles would capture the hearts of Asians. He changed the menu for the next couple of mornings and the Asian section got wiped out! He’s really a rare gem that would listen to feedback and work on it. He was so happy when the food was finished and he had to get the chef whip up more! Amazing attitude there! I hope the hotel would give him the best employee award. One point to note. The staff (the lady at the counter and the chef) at the lounge were terrible. They gossiped behind our backs and were glad we were gone. Excuse me, we have a translation app on the phone that captures every conversation spoken. WE KNOW WHAT YOU WERE SAYING. So unprofessional and I hope the hotel gives them a warning and ethical education to be better people.