Hotel vicini a Allan and May Oliver Park a Cairns

Nice large clean room, plenty of tea, coffee etc. provided. Staff very helpful and nothing was too much trouble. Raintrees Shopping centre across the road where busses leave for the city every few minutes, there was even a covered waiting area just outside the resort for tour pick ups. I definitely recommend Palm Royale.

We recently spent two nights at the Pacific Hotel Cairns and found it to be good value, well located and clean. The room was modern and the beds really comfortable. The only downside was the view onto the parking lot but we didn't book to enjoy the view from the room so that was fine. Also have a nice buffet breakfast at a reasonable price. We look forward to going back again soon.

Motel piacevole con bel touch extra. Camere confortevoli con fogli di cotone e getti se necessario. Aria condizionata efficiente e spazio in appartamento. Kitchenette è stata molto utile e ci sono eccellenti take-off vicino. Il parcheggio può essere stretto, ma non abbiamo avuto una macchina, quindi non è un problema per noi. La cucina era stata riparata più recentemente di quella che sembrava un po’ stanca, ma con acqua calda e pressione era buona. Siamo arrivati presto dall'aeroporto e hanno immagazzinato i bagagli fino a controllare in tempo.

Raccomanderò questo hotel a tutti. Anche se la struttura della stanza è vecchio stile (non rinnovato), la stanza è pulita e la vista sul mare è meravigliosa. Grande posizione soprattutto al punto di incontro di scivolo e immersione. Just 5 min walk. ****** è solo vicino, quindi non c'è bisogno di preoccuparsi delle attività notturne. Il personale è amichevole e utile. Mi piace molto il soggiorno.

This is definitely a place that is orientated more towards families rather than couples. What was good was the friendly staff throughout the resort, the food and beverage service and the convenient underground parking. Stayed in a deluxe king room on the fifth floor overlooking Cairns city which appears to have been recently upgraded. Room smelt damp on entry and after the first shower it was evident why. It is hard to believe that someone designed the shower so that water flowed directly onto the floor and out into the living area even when you had the least amount of water flow possible. Wee bit of a design flaw I would suggest. Also, when booking a King size bed it would be a good idea to ask guests if they want a second bed in the room along with connecting rooms. I personally have no wish to have connecting rooms unless I am staying as a family. This door along with the front door were not particularly well sealed and you could here plenty of noise from outside and next door. The balcony is marketed as being intimate in yet has one chair and being a connecting room has nothing between you and your neighbours balcony. Hardly intimate. Based on the reviews I am sure this place is perfect for families however, there are better choices for couples elsewhere in Cairns.

1) È stato un incubo. Ho raggiunto l'ostello alle 6:30 e ho capito che non c'era nessuna ricezione, ma per l'ingresso di Goki. Tuttavia, ho ricevuto un avviso da Goki che ”no prenotazione” dopo aver chiuso il mio numero di conferma. Ho avuto un shock e ho continuato a chiedere aiuto da stranieri all'interno dell'albero. Quando l'ho risolto, era come le 8:30 e mi sono sentito famevole. 2) Anche se Goki è un sistema facile ma devi portare il tuo cellulare ovunque tu vai anche al bagno, ad esempio (che succede se dimentica di portare fuori il telefono); c'era un tempo il mio telefono era quasi fuori dalla batteria (l'1% a sinistra) e devo pagarlo rapidamente prendendo in prestito un corrispettivo da altri. 3) Non c'è finestra nella mia stanza (singola) e la temperatura dell'aria condizionata è fuori dal mio controllo 4) La zona di accoglienza si apre solo fino alle 2:00 al giorno, dopo la quale è necessario chiamare per qualsiasi servizio di custodia. È davvero svantaggiante per il primo che vuole sapere di Cairns in termini di direzioni, luoghi di interesse, ecc. 5) La posizione è eccellente, ma non credo che io consiglierei questo ostello ai miei amici in futuro.

When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!

Good location, and only a short walk from shops, bars, restaurants and the reef cruise terminal. Large rooms with all things you would need for a short stay although the room we stayed in was dated. I believe there is a room modernisation programme on the go. Quite noisy at night, not sure if it was coming from the hotel bar area on floor 3 or from a nearby establishment. Our room was on floor 10 and even with the balcony door closed it still kept us awake. Staff were pleasant and helpful and rooms serviced daily. We booked this hotel in July 2022 with breakfast included. It came as a surprise to us when we took breakfast on the first day that we only had limited choice from the menu. All other items including larger breakfast items, juice and coffee were charged extra. Due to time limitations on the first day we left it till later to complain. Reception explained that there had been a change of management and had discontinued the buffet breakfast in favour of an al a carte one. They phoned the restaurant and authorised full breakfast free of charge for us. As we had paid cash for extras the previous day, this was now lost. We always check booking.com and trip advisor reviews before making reservations. My advice would be to ignore those prior to July 2022 and especially ones that mention breakfast.

Eravamo una famiglia con i bambini 3 e 7. Prenotammo una camera tripla, ma abbiamo ricevuto un quad che era bello. Era una ondata di calore, ma l'aria condizionata era super fredda. La stanza e le aree comuni erano pulite e invitanti. La piscina era una grande fuga dal calore. È stato facile andare in città e il centro commerciale di Cairns è stato lungo la strada. Ho bisogno di tornare da me e prenotare di nuovo qui.

Avrei potuto darmi 5 stelle, ma non perché mi chiedevo di darmi un'ora di tempo di checkout, ma si sono rifiutati. Non si sono preoccupati di tutte quelle persone sul desktop front. Non tornerò a casa, ci sono molti hotel nelle vicinanze, un po' di cammino è un buon esercito; più il mercato notturno è dall'altra parte.