Recensioni su Capri by Fraser Brisbane

Risposta dalla struttura: Gentile Ospite, Grazie mille per aver dedicato del tempo per recensire il tuo soggiorno con noi. Sono felice di sapere che ti è piaciuta l'atmosfera moderna della stanza e quanto fosse comodo il letto. Tuttavia mi dispiace che ci fossero alcuni elementi che avremmo potuto fare meglio nel bagno. Ti assicuriamo che ne ho parlato con il team. I migliori auguri, Tobias Direttore operativo

Risposta dalla struttura: Caro wynniedeng, grazie per aver scelto Capri by Fraser, Brisbane durante la tua visita a Brisbane e per aver dedicato del tempo per fornire feedback sulla tua esperienza. È stato un piacere averti come nostro ospite. Sono davvero dispiaciuto che tu non abbia vissuto un soggiorno esemplare a causa dei nostri servizi preselezionati e dello standard della camera. Assicurati di aver annotato e inoltrato il tuo feedback affinché la gestione possa migliorare. Nel corso della tua esperienza, sono lieto di sapere che la posizione del nostro hotel e le dimensioni della camera sono state comunque apprezzate. Spero vivamente che ci concederai l'opportunità di metterci alla prova ancora una volta. I migliori saluti, Tobias Operations Manager

Risposta dalla struttura: Dear Gigi1988,Thank you for taking the time to share your feedback. I am delighted to hear that you were well looked after by the team and that you enjoyed the location and facilities. We hope to welcome you back on your next visit to Brisbane.Kind Regards,TobiasOperations Manager

Risposta dalla struttura: Dear Ellieella,Thank you for your kind and thoughtful review. We're so pleased to hear that your stay with us was a smooth and enjoyable one. It’s great to know our central location and attentive service added to your experience.We truly appreciate your recommendation and look forward to welcoming you again on your next visit to Brisbane.Kind regards,TobiasOperations Manager

Risposta dalla struttura: Dear Sir/ Madam,Thank you very much for leaving us a great review and I am pleased to hear you enjoyed your stay with us.We look forward to welcoming you back in the future.Best regards,AJFront Office Manager

Risposta dalla struttura: Dear Guest,Thank you for your review. We are pleased to hear you found the hotel clean and appreciated the convenience of the in-room amenities. Your feedback is valued, and we hope to welcome you back for another comfortable stay.Best regards,TobiasOperations Manager

Risposta dalla struttura: Dear Guest, We’re grateful for your high scores and wonderful feedback and are glad your visit went smoothly. Your recognition motivates our team to continue delivering quality service. We cannot wait to welcome you again. Kind Regards, Tobias Operations Manager

Risposta dalla struttura: Dear Guest,Thank you for sharing your detailed feedback. We’re glad you enjoyed our central location and appreciated the convenience of our laundry facilities and leisure amenities, such as the pool, sauna, and steam room.I’m sorry to hear that your experience fell short in some areas. Your comments regarding the water pressure and the responsiveness to requests left in trip.com are concerning, and we’ll address these issues with our team to ensure they are resolved. Additionally, we’ll work on improving how we communicate the available facilities so that all guests can take full advantage of what we offer.Your feedback is invaluable, and we’ll use it to make improvements. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable experience.Best regards,TobiasOperations Manager

Risposta dalla struttura: Dear Guest,Thank you for sharing your great feedback. We're delighted you enjoyed our central location and cleanliness. We certainly look forward to welcoming you back on your next visit to Brisbane.Kind Regards,TobiasOperations Manager

Risposta dalla struttura: Dear Max, Thank you for your review! We are glad you enjoyed our fantastic location and found your stay to be great value. We appreciate your feedback regarding your arrival experience. Our team is dedicated to providing warm and attentive service, and we’re sorry if it didn’t feel that way in the moment. While there may have been a brief delay as Nickolas was completing a task, we can assure you that guest service is always our priority. We hope to welcome you back again in the future. Kind Regards, Tobias Operations Manager

Risposta dalla struttura: Dear Guest, Thanks for your feedback. We are happy to hear you enjoyed our central location and the complimentary laundry facilities. We apologize if there was any confusion regarding housekeeping; we do provide services seven days a week, including Sundays. We appreciate your input and look forward to welcoming you back soon. Kind Regards, Tobias Operations Manager

Risposta dalla struttura: Dear Nakayla,Thank you for your review! We're happy to hear that we could assist with the parking issue and that it didn't impact your overall excellent experience. We look forward to welcoming you back for another great stay!Best regards,TobiasOperations Manager

Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your great feedback. I am pleased to hear you enjoyed our leisure amenities as much as our in-room ones and we look forward to your next stay. Kind Regards, Tobias Operations Manager

Risposta dalla struttura: Dear Guest, Thank you for your kind words. We’re pleased to hear that our team made a positive impression during your stay. We appreciate your feedback and hope to welcome you again. Kind Regards, Tobias Operations Manager