West St, Brighton, BN1 2RE, United KingdomDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
3.4/5
52 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.5
Strutture e servizi3.3
Servizio3.4
Pulizia3.4
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Tutte le recensioni(52)
Recensioni positive(32)
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Bella accoglienza(3)
Recensioni negative(16)
Bev Baker
Camera matrimoniale
Soggiorno: giu 2024
Prenotato per altri
1 recensione
5.0/5
Eccezionale
Pubblicata: 16 lug 2024
Excellent service so friendly and clean breakfast Excellent lot's of choice the only thing lol the bathroom needs toilet brushes in it 😀 x
Traduci
Utente ospite
Camera matrimoniale
Soggiorno: lug 2023
Solo
1 recensione
1.7/5
Pubblicata: 12 ago 2023
Location is good, however shower had mould in it, couldn't shut widow so when the club across the road was closing from about 2.00am to 3.00 am it was impossible to sleep. Bar area poor and had food poisoning from breakfast.
Have stayed here before and standards are definitely slipping.
Traduci
Utente ospite
Camera matrimoniale
Soggiorno: nov 2023
Coppia
1 recensione
4.0/5
Molto buono
Pubblicata: 29 dic 2023
Good location,near seafront,breakfast was ok
Traduci
Utente ospite
Camera matrimoniale
Soggiorno: dic 2022
Solo
1 recensione
4.5/5
Ottimo
Pubblicata: 3 feb 2023
It's a great location, great price, clean, good value. All the staff were polite.
Plenty of hot water, towels internet iffy though.
Had issues with key card as you have to use the key card to go through the public area's. Apparently a regular issue!
Plus snarky guest! Getting told off for laughing, no luck music, not late!
Get a grip snarky guest's, it's a bloody hotel in a busy city! The room walls are thin. You cannot stop people laughing.
A little tip bring ear plugs or go book a room in the middle of nowhere!!
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Hollie
Camera matrimoniale
Soggiorno: lug 2022
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 29 ago 2022
Such a lovely little hotel, I would definitely recommend 🙂 I can not wait to come back x x
Traduci
Zoe
Camera matrimoniale
Soggiorno: giu 2022
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 18 lug 2022
Excellent customer service. Clean and peaceful hotel.
Pessima accoglienza, customer care inesistente, personale poco gentile e inadatto a relazionarsi al pubblico. Sono rimasto una settimana e ho dovuto chiedere per 3 giorni consecutivi di pulire la camera dopodiché mi hanno svuotato la spazzatura e lasciato due asciugamani senza pulire niente. Totalmente insoddisfatto.
Utente ospite
Soggiorno: dic 2023
Coppia
1.0/5
Pubblicata: 1 gen 2024
Vile dirty disgusting room, rubbish under the bed, sick stains down the radiator, filthy curtains and curtain rail, fire alarm sounds when you turn on the radiator. You can feel the springs in the mattress. The bathroom mirror was filthy with the previous guests names written on it! - shower blocked so water backs up in the shower tray, shower blockage reported twice and nothing done about it. Despite leaving card on the door requesting the room to be serviced, this was ignored and never cleaned or topped up, no shampoo, toilet doesn’t flush properly. Every time you return to the room, the door entry card doesn’t work so you have to go back to reception to get it reset. Never again
James S
Soggiorno: ott 2024
Coppia
1.0/5
Pubblicata: 9 nov 2024
Whole hotel was filthy, Reception looked nice and clean but that’s where it stops as soon as we got in the lift from that point on filth dust and grot, the first room when walking in found balls of hair asume from a hair brush on the floor the bedding had ***** hair on the bottom sheet and still wet foundation makeup on the quilt covers, shower was full of hair and scum, the second room was much the same with added sticky residue on the side assuming from some sort of spilled juice, the bed this tile more ***** hair and food debris, Hotel staff changed the bedding or so they said but the rest of the room left still the same, needless to say we didn’t stay the second night nore did we dare eat or drink in the restaurant, Staff although friendly and apologetic didn’t seam shocked especially as i wasn’t the only customer at reception complaining about the state of housekeeping, I’m still awaiting a response from my complaint, budget shouldn’t mean Dirty,
Traduci
6/22
Utente ospite
Soggiorno: feb 2025
Viaggio con amici
4.0/5
Molto buono
Pubblicata: 31 mar 2025
Was a little concerned after reading some negative reviews. Hotel is in an ideal location. No sea views but a few mins walk from seafront. Outlook from room was not attractive (back of building next door) but not an issue. Asked for a quiet room and this was delivered. Rooms are basic but clean. Shower only which was fine but no bath mat so potential slippery floor. Purchased breakfast which was fine. All self service buffet style with lots of choices but some a bit depleted by 10 am . Staff were polite but nothing exceptional. Food was fine and nice coffee from a machine.
Traduci
Utente ospite
Soggiorno: feb 2025
Altro
5.0/5
Eccezionale
Pubblicata: 30 mar 2025
Great hospitality from all staff especially Oley. We had a great experience as a family. Receptionist team, Bar cafe team were all welcoming and delivered to our expectations. We look forward to staying with your hotel the next time we visit .
Traduci
Utente ospite
Soggiorno: feb 2025
Coppia
1.0/5
Pubblicata: 30 mar 2025
Please don’t stay here unless you want to stay in a room with filthy carpets, mouldy shower and shower curtain, very limited food menu as most things are unavailable
Traduci
Utente ospite
Soggiorno: feb 2025
Solo
2.0/5
Pubblicata: 30 mar 2025
Check in was swift. Staff are accommodating but, the room was filthy. Dirty bedding, bathroom, and carpet was not hoovered.