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9.7/10
Fantastico
UUtente ospiteBelmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
SS_KKThe rooms were clean and comfortable with a storage heater and hot shower. About 10 minutes walk to the main square. However, when we arrived it was a little strange for us when the receptionist said that we didn't have a booking there even though we had and I had the confirmation receipt to show him. He wasn't responsive until I called Trip.com online service, and then he continued looking and said that he actually found it, so maybe be aware of this happening when you arrive. It was also a little strange that after they checked us in, we had a lot of luggage and staff showed us to the rooms that were quite a walk away and up one set of stairs and two sets of elevators, that they didn't help with anything of the bags. We only noticed this as we had much better service in other hotels in Cusco.
YYuBin관리인 분들께서 친절하게 응대해주셨습니다!
조식도 매우 맛있었습니다. 날씨가 좋으면 옥상에서 조식을 먹어도 좋을 것 같습니다.
저는 조식을 먹으러 가서 방 이용비를 결제했습니다.
다만 제가 묵었던 방의 경우 욕실에 불이 안 들어왔습니다(문을 열어놓으면 그렇게 어둡지 않고, 핸드폰 플래시라이트 기능을 쓰면 괜찮았습니다). 조금만 기다리면 따뜻한 물도 잘 나왔습니다.
UUtente ospiteI stayed at this hotel twice; in between I went to Macchu Pichu and left the baggage at the hotel.
Location wise - it’s very central with a PeruRail office next door albeit the other ones are not too far.
Reception is 24hr and there is a nice courtyard with a restaurant as well as a common area with a kitchen at the back.
I stayed in the Teepee tent on both occasions; first time the rate was more affordable at around gbp40/night. In July, the night gets cold. But the tent does have additional blankets and a heater. This worked except on the last night as it seems it stopped in middle of the night. Without the heater, the room was quite cold. The common bathroom is at the back; the showers are ok and you get enough privacy. I noticed the hot water does take a while to come through. I left the baggage in the storage - no issues. Overall good but for same price bracket I would try somewhere else.
UUtente ospiteThe Qosqo Wasi boasts an unbeatable location, with easy access to attractions and transportation. The receptionists and staff are exceptionally friendly and helpful, ensuring a warm welcome and attentive service. Clean, spacious rooms and excellent dining options make for a delightful stay. Highly recommended!
KK TravelsLet me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice.
But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath.
The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it.
I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep.
Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh
UUtente anonimoI membri del personale sono amichevoli quando li vedi, ma due problemi ho incontrato: la pagina di ingresso dell'hotel dice che ha un desk front 24-hour ma non lo fa! Una notte ho finito di bere con amici e sono tornato all’hotel alle 12:25, la porta principale è stata chiusa, ho chiamato e ha colpito per 15 minuti e nessuno ha risposto - peggio ancora ho un 4:30am pick up per Machu Piccu tour la mattina seguente e non potevo’ Non posso prenotare un altro hotel, perché ogni prenotazione del giorno consente solo l'iscrizione alle 11. Ho finito di dormire sul divano di un hotel vicino Prisma Hotel che era completamente prenotato, ma gentilmente mi ha lasciato stare una notte al loro lobby.
Un'altra cosa è stata - la serratura della camera dell'hotel era ombreggiata e a volte si è aperta automaticamente.
Non è dove si sente che si può fidarsi.
UUtente ospiteSono arrivato all'hotel e ho scoperto che il bagno non ha un fermaglio, quindi li ho chiesti di fornire un fermaglio, ma è stato dato un giorno dopo e non c'è lavaggio delle mani.
Anche il personale dell'hotel mi ha chiesto di pagare un'ulteriore $55.00 perché non sembrano avere un record della mia arrivo al Perù e sono venuto illegalmente al Perù.. Devo discuterne e finalmente hanno trovato i miei dettagli di arrivo.
La colazione è fantastica e la pulizia è buona anche.. A parte le questioni minori è buona.. vicino a tutte le strutture .
GGomezHotel Santa Maria was the best hotel during my stay in Peru, which included not only Cusco, but also Lima and Aguas Calientes. The bed was comfortable, the Wifi worked well and reliably, and the serice was excellent in several ways. For example, when I requested an airport pickup at 10 pm after flying 28 straight hours, a friendly driver picked me up. Ruby was particularly helpful and very friendly and wanted the best for me as a tourist in her country. She asked follow-up questions about my experience at Machu Picchu after getting back from Machu Picchu Pueblo. It waa great Spanish practice! The men front staff were also gentlemenly willing to help. In addition to the very hospitable demeanor, the tour service also saved my trip. I booked a separate city tour with a different company on Trip.com, but that tour never happened. However, the tour services of Santa Maria gave me exactly what I wanted from their own tour booking service managed by Edith. So, rest assured that service, too, is reliable. Be wary of online city tours done online in Cusco. No need to worry at this hotel, though. I used it also for the Rainbow Mountain excursion. With Hotel Santa Maria, I wouldn't have truly experienced Cusco, Peru! Mil gracias for helping me realize my dream trip to its fullest extent!
UUtente ospiteLa posizione è vicino alla piazza delle armi, e'molto conveniente dove andare.La stanza è molto pulita.Il primo piano è anche un'agenzia di viaggio, qui è molto grato per l'aiuto del capo.Per fare il bicchiere di Majiang, non ho comprato i biglietti online. Al negozio alle cinque e mezza pomeriggio, il capo mi ha prenotato il viaggio del treno alle tre e mezza. Bus ➕ il treno e mi ha mandato in un treno e mi ha correto al centro turistico della città calda, perché la maggior parte delle persone sono venute a comprare biglietti in fila, e decine di persone aspettano più tardi un minuto. Se volessi comprare la classica linea 2 alle 8 del mattino successivo, ho prenotato due tour al giorno e un bus a Puno la notte a casa del capo.
Cuzco: qual è la tariffa media degli hotel con Colazione?
Cuzco: per gli hotel con Colazione, il prezzo medio nei giorni feriali è pari a 1.917.497 VND, mentre quello nei fine settimana (venerdì e sabato) è di 1.914.944 VND.
Cuzco: quali sono gli hotel di lusso con Colazione?
Cuzco: quali promozioni sugli hotel con Colazione sono disponibili?
Trip.com offre agli utenti vari sconti e promozioni durante tutto il corso dell'anno. Per scoprire le offerte disponibili, vai alla pagina dedicata su Trip.com.