Hotel con colazione a Kozhikode

Because it was Ramadan, the restaurant was not fully operative. The driveway needs to be properly tarred. Guest have an issue walking up the loose gravel. The bathroom door auto closure needs to be adjusted to be softer. It is too firm for seniors and ladies to open the door.

The room was spacious, clean, and very comfortable, with excellent facilities that made my stay enjoyable. One of the highlights was definitely the breakfast – everything was delicious, with a great variety of options. I especially loved the service at the restaurant; the staff were warm, attentive, and truly made me feel welcome. A special mention to Akhill and Shamim, whose outstanding hospitality really stood out. If I return to Kozhikode, I would not hesitate to stay here again. Highly recommended

The location of the hotel was on point.. we were able to travel very easily from and to airport. We had a good big room with good amenities like bath tub. It's kids friendly and has vast breakfast spread. Staff was courteous and helpful . Overall it's a 10/10 stay.

Relaxed atmosphere, don't expect any corporate treatment. Similarly, no tariff is payable. Due to a defect in the sanitary fittings of the Jaguar Company, there is not enough water in the morning and the basic things take a long time.

The hotel was good, my friend suggest this hotel to me. Hotel staffs are friendly, room was good, restaurant available,

Ho soggiornato a Grand Plaza Suites a Kochi e sono stato molto impressionato dal servizio. Ho avuto qualche problema con la mia stanza e l'agente *** mi ha rapidamente risolto mettendomi in un'altra stanza che era sopra la categoria che ho prenotato. Il personale era utile, assicurando un soggiorno confortevole. La mia stanza era pulita e ben tenuta, che apprezzo. La posizione dell'hotel è circondata da ristoranti ***y e a pochi passi dalla spiaggia. È una grande scelta per chiunque visita Kochi. Raccomandato per la sua comodità e ospite.

Molto comodo soggiorno, camera pulita e pulita, buon servizio, tariffa a buon bilancio con la prenotazione con makemytrip.

I am writing to formally address a concern regarding my recent stay at your hotel. I had booked two deluxe bedrooms for four people. However, upon arrival, I was informed that our reserved rooms were no longer available, and we were instead provided with a single deluxe room. This unexpected change not only caused inconvenience but also failed to meet the accommodation requirements we had planned and paid for. It is disappointing that our reserved rooms were given to other guests despite our confirmed booking. I kindly request an explanation for this mishandling of our reservation and seek appropriate compensation for the downgrade and inconvenience caused. Compensation could include a partial refund or other suitable remedies, such as complimentary services. I hope you will address this matter promptly and take steps to ensure such incidents do not occur in the future. I look forward to your response.