Hotel con colazione a Darjeeling

Abbiamo avuto un soggiorno molto bello in questo hotel. L'atmosfera era rilassante e ci sentivamo confortevoli per tutto il tempo. Ci sono stati particolarmente piacere spendere il tempo giocando a biliardo e a scacchi, che rendevano il nostro soggiorno ancora più divertente e memorabile. In generale, un'esperienza piacevole che noi consiglieremmo felicemente.

Recentemente ho avuto il piacere di rimanere nella vostra proprietà e volevo condividere qualche feedback per aiutare a migliorare l'esperienza degli ospiti. Il colazione è stato eccellente e ha rispettato le aspettative, ben preparati, ma la stanza e il benvenuto non hanno soddisfatto le norme di un hotel 5-star. L'interno e le strutture sono cadute in meno di quanto descritto nei dettagli della prenotazione, che è stato deludente. Suggerisco gentilmente che la gestione si rivolga a queste aree per garantire la coerenza. Spero che i futuri soggiorni saranno ancora migliori e pienamente allineati alla vostra famosa reputazione 5-star. Grazie per la vostra attenzione, e mi aspetto che, una volta realizzati i miglioramenti, rimangano in atto.

It was a two night stay. Hotel is strategically located, food is marvelous specifically veg jhal frazee, breakfast spread is really great, amenities are okay and staff are presentable and well mannered, very prompt.

very nice hotel…I enjoyed my stay very much (it was my second stay after a night in Bhutan)… service is very good, food is ok and desserts are really amazing ! the best for everyone going to Northeast India

Hospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.

I chose Trinity Hotel Lexicon Matigara for a small anniversary stay but was disappointed by several issues. I had specifically requested a room away from the lift with a good view, yet the assigned room was directly in front of the lift and faced the side of the building with a poor view. The room location caused repeated noise and lack of privacy, which affected our celebration. While the staff were polite, the room allocation felt careless and not in line with the booking request. If this is how room assignments are handled at this property, I’m hesitant to book again. I hope management improves communication and respects guest preferences so future stays better match expectations.

We had a delightful family stay at Pahari Soul Homestay. The breathtaking hill views, including a stunning glimpse of Kanchenjunga from the balcony, made our experience truly memorable. The food was fantastic, with the aloo paratha at breakfast being a highlight—not to be missed! The staff were exceptionally friendly and helpful, ensuring a comfortable stay. Thoughtful amenities like a bed warmer and an electric kettle with tea, coffee, and sugar sachets added to the convenience. On the bright side, Dali Monastery is just a 5-minute walk away, making it easy to explore nearby attractions. That said, the property is located ***** the main road, so there can be some noise. Additionally, there is no lift, so guests need to climb steep stairs. Despite these minor drawbacks, we would happily return for another visit!

Very much heritage. A genuine experience rather than your all the same round the world type hotels. Lovely dining room staff. Food good. Towels rather past best if that’s important to you. Overall enjoyed, perhaps a little over priced. Easy walking distance from steam train, zoo etc. Would book again

Room and location was good worth for money but service and food was terribly horrible first day we have ordered veg fried rice and Schezwan noodle both were very pathetic and the noodle was loaded with black pepper only and the second day we have talk with the chef and explained previous experience so that they make us trust that they will make good food for us but they have took an hour for a single order it was an very horrible experience. For a bottle of water we have to wait 2 hours after many reminders while complaining regarding this the staff arguing with my wife , room telephone was not working and it was mentioned on first day and they repaired on the 3rd day of my stay. I will not recommend this hotel to anyone