Hotel con colazione a Batu Ampar

I booked this hotel because it was newly opened, but only realized upon arrival that parts of the property were still undergoing construction. The gym was not yet operational, and several rooms remained closed for renovation. During my two-night stay, there was a serious insect issue in the room, including mosquitoes, fruit flies, flies, and other insects. My friend was bitten multiple times during our stay. On the morning of the second day, I requested a room change, but was informed that the hotel was fully booked and no alternative room was available. The staff assured me that they would arrange pest control treatment for the room, but no action appeared to have been taken. Overall, I was quite disappointed with the experience, especially given the lack of resolution despite raising the issue with the hotel.

Very well kep, nicely designed and comfortable hotel. Most of my experience matched fully, what I would expect from an well known upscale hotel. However, my room didn't had any power outlets and no light switch in reach of my bed (I couldn't charge my phone and look at it while lying in bed) . The lights above the bed didn't seem to work (or I couldn't find the matching switch). These issues seemed to apply only for my room. Others in my group said their rooms didn't had these issues. They in return complained about noise (5am prayers opposite their window and noise from the neighouring room), while I found my room super quiet. Wifi is provided and easy to login, but with very mediocre bandwidth. Even whatsapp calls had quality issues. The processes might need a bit of ironing out (tongues instead of a ladle for soup, no spoons that fit into the yogurt shot glasses, rooms not ready for check-in by 3pm), but the staff was super friendly and could fix all issues quickly. It really wasn't a big issue at all. The breakfast buffet was good and had some very tasty items, notably the Tahu Kentong Sambal. It was generally a very nice and relaxing stay in a not crowded, luxurious hotel. If I could get a room with a power outlet and light switch next to my bed, I would rate it 5 stars and would book it again.

This is a pleasant hotel located near Harbour Bay, although it is not within comfortable walking distance. The food and service were both very good. A special mention goes to the chef preparing the fried noodles—they were outstanding, and I would happily return just to enjoy that dish again. The guest room was comfortable, but the furniture showed noticeable signs of wear and would benefit from refurbishment or replacement. The swimming pool access felt a little unusual, as the entrance is located next to the restaurant, while the changing rooms are quite a distance away, making it less convenient for guests. The gym is spacious, which is a great feature. However, many of the machines were out of order, so maintaining or replacing the equipment would significantly improve the fitness facilities.

Le camere sono medie, frigo non funziona, nessuna vasca da bere, vasca con solo tre pendenti, bagno senza shampoo, gel da bagno, colazione non molto con pochi piatti ma è in media