Hotel con piscina a Bratislava I

tutto era perfetto, il personale era gentile, mi è piaciuto tutto molto. a Bratislava alloggeremo solo in questo hotel.

Il servizio della reception è stato ottimo. Personale gentile, competente e attento. La camera era molto comoda e perfettamente pulita. Un hotel con tutti i comforts e con una massima attenzione per il cliente. Federica

Having fully renovated the rooms means NOTHING if you don’t think things through. Our experience was bad, but just because the management didn’t clearly make sure that everything was working as it should be in a 120€ a night hotel which offers “executive rooms”. Upon check in, our room was cold and we couldn’t turn on the heating, even though on the istructions provided on how to manage it looked so easy. It wasn’t. At some point someone at reception activated it… but all the way up! The room was SO warm at night we had to call reception at 1AM to ask to solve the issue or be moved in another room, which eventually happened. As compensation we were offered a bottle of prosecco which was given to us… room temperature and upon checkout (two mornings after), when we had to go at the airport! Where were we supposed to drink it??? Anyway, Those newly renovated rooms are ANYTHING but soundproof as unfortunately we could hear voices in the corridor in the morning and from another room next to us. The design of the bathroom/shower is poor as the spash screen is too small and water spills out on the floor. Also there are no wall plugs right by the bed which is also absurd. You need to get out the bed to use one. The breakfast is ok but poor considering the quality this hotel presents itself to be. Therefore, £100/€120 a night for a room feels WAY overpriced (and remember it’s still 20 mins walking from town center). To the readers, I’m not saying “avoid at all costs”… but consider my honest review in your choice.