Grand Mercure Brasilia Eixo Monumental

Recensioni su Grand Mercure Brasilia Eixo Monumental

Grand Mercure Brasilia Eixo Monumental

SHN Q 5 Bloco G, Asa Norte, Brasilia, Distrito Federal, 70710-300, BrazilDettagli hotel
Grand Mercure Brasilia Eixo Monumental
Grand Mercure Brasilia Eixo MonumentalGrand Mercure Brasilia Eixo MonumentalGrand Mercure Brasilia Eixo Monumental
Controlla le camere disponibili per le tue date di viaggio
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1 notte

Recensioni degli ospiti

4.2/5
Molto buono
78 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.1
Servizio4.2
Pulizia4.1
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Tutte le recensioni(78)
Recensioni positive(46)
Recensioni con foto/video(12)
Recensioni negative(3)
Lamb amor
Soggiorno: juin 2022
Altro
111 recensione
3.0/5
Pubblicata: 4 sept. 2022
I was visit often ~ There is a shopping mall in front of the hotel ~
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Juliano Jorge
Camera Superior con due letti singoli
Soggiorno: avr. 2024
Lavoro
7 recensione
4.5/5
Ottimo
Pubblicata: 4 avr. 2024
Hotel bom é bem localizado,melhor preço que achei foi aqui no app da Trip
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Marcus
Camera Superior Queen
Soggiorno: déc. 2023
Coppia
1 recensione
3.0/5
Pubblicata: 2 janv. 2024
Internet e televisão não funcionava direito, o técnico só foi ao quarto no dia seguinte as 7 da manhã. Box do banheiro vazando, tomadas do banheiro sem funcionar. Cobrando café da manhã, onde já havia sido acertado na compra da reserva.
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Utente ospite
Camera Superior Queen
Soggiorno: déc. 2023
Lavoro
4 recensione
4.0/5
Molto buono
Pubblicata: 29 déc. 2023
地方在於巴西利亞比較中心的地方 對面就商場 算比較方便 酒店乾淨 服務態度也好 很熱情 要注意酒店是否帶早餐 屬於性價比比較高 算新 可以停車 就是空調有點吵 洗澡需要冷熱摻水
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diekson alves
Camera Deluxe Queen
Soggiorno: nov. 2023
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 13 déc. 2023
Atendimento excelente!!
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Utente ospite
Camera Standard Queen
Soggiorno: sept. 2023
Prenotato per altri
13 recensione
5.0/5
Eccezionale
Pubblicata: 11 nov. 2023
性價比高，離訪問地很近，特別方便
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murdok968
Soggiorno: mai 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 21 mai 2024
Ottima accoglienza in un Hotel ben organizzato. Servizi efficienti e personale molto attento alle esigenze dei clienti e pronti ad accoglierne e soddisfarne le richieste. Segnalo tra gli altri l'attenzione dell'addetta alle relazioni con i clienti Tina Lee per la cortese collaborazione.
Risposta dalla struttura: Estimado Huésped, Agradecemos por compartir su evaluación positiva. Es gratificante saber que encontró en el Grand Mercure Brasília la solución perfecta para su estancia. Nos alegra saber que nuestro equipo proporcionó una excelente atención. Esperamos recibirlo nuevamente en una próxima oportunidad. Atentamente, Luisa Guerra Supervisora de Experiencia del Huésped Grand Mercure Brasília
Utente ospite
Soggiorno: mars 2023
Altro
5.0/5
Eccezionale
Pubblicata: 7 mars 2023
Ponto positivo: Adorei a recepção e o serviço de comida, a dons Conceição trouxe receitas deliciosas e inclusivas, zero lactose e muito saborosa. Ponto negativo: O elevador é um pouco problematico que só vai para o andar do seu quarto, apesar de trazer segurança, impede que visite os amigos em outros andares
René Felipe Q
Soggiorno: oct. 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 6 oct. 2024
Food was gorgeous and the atmosphere was great. The only issue is the language, since the waitress only spoke Portuguese, but she made the job anyways. The meals were good in price and quantity, and the restaurant was just across the street from our hotel. I would definitely recommend this place for any visitor!
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Risposta dalla struttura: Dear Mr. Felipe, Thank you for sharing your positive experience with us and for recommending our restaurant! We are glad to hear that you had a pleasant time and enjoyed our restaurant. Your feedback is very important to us and will be shared with our team so we can continue to make improvements. We look forward to welcoming you again soon for more enjoyable moments at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília
Cosimo C
Soggiorno: juill. 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 12 juill. 2024
I was in Brasilia for business. This hotel was perfectly located but the staff was incredibly helpful and friendly. I highly recommend this hotel for all business travelers. The front desk and porters really go out of their way to accommodate your needs.
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Risposta dalla struttura: Dear Guest, Thank you for sharing your experience at the Grand Mercure Brasília. We are pleased to know that you appreciated our location and that our service made such a positive difference. Your compliments will be conveyed to the team. We look forward to welcoming you back for more memorable moments. Best regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília
Utente ospite
Soggiorno: mars 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: 29 mars 2024
This hotel is my preferred one because of the service and room quality. The reception is very kind and the checkin is always a good experience today Cesar help me a lot with a quick and clear process. The checkout is also a good experience with a good staff.
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Risposta dalla struttura: Dear Mr. Sanchiro, Thank you for sharing your feedback with us. We are extremely pleased to learn that Grand Mercure is your choice due to our service and accommodations. It is a pleasure to receive compliments about the kindness of our reception team. We hope to continue being your choice in Brasília and look forward to your next visit. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília
Utente ospite
Soggiorno: janv. 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 10 janv. 2024
Great Hotel and very friendly staff, especially Camacho who was very helpful. The rooms are beautiful and the location is great as is close to a mall and has easy access to the city’s main attractions. The buffet is very good as well. Highly recommended!
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Utente ospite
Soggiorno: janv. 2024
Altro
5.0/5
Eccezionale
Pubblicata: 6 janv. 2024
Nice business hotel with great service ! Appreciate the hospitality from Jose Camacho ! Nice breakfast buffet, clean rooms and close to nice dining area, don’t miss Mane and restaurant across the hotel, great guidance by Camacho
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Utente ospite
Soggiorno: déc. 2023
Lavoro
3.0/5
Pubblicata: 8 déc. 2023
The hotel is definitely ageing: although the interior decor is fine, you can tell as soon as you are in the lift, cracking, moving brutally and making noise. The room by itself was nice with a decent size bathroom but without any amenities like nail file or toothpaste provided. The balcony door did not lock properly so you could hear fairly well the noise from the street, day and night. No sound proof door so you can hear loudly the bell from the lift, people walking and discussion in the corridor to or from their rooms etc We had to sleep with earplugs, never a pleasure. Staff was nice and available, with a smile, and this was pleasant even when not sharing the same language, there is a good attitude. Need to be modernized otherwise I am afraid we won't be back.
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Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your feedback. We appreciate your compliments on our staff's friendly and helpful attitude. It's unfortunate to hear about the noise disturbances and other inconveniences you experienced during your stay. We apologize for the issues with the aging infrastructure, the noise from the lift, and the balcony door. Your comments are valuable, and we take them seriously. Rest assured, we will address these concerns promptly to enhance the overall experience for our guests. We understand the importance of a peaceful stay and regret that we fell short of your expectations. We appreciate your understanding and hope to have the opportunity to welcome you back with improvements in the near future. Best regards, Mariana Ferreira Supervisora de Guest Experience Grand Mercure Brasília
Tour01189092342
Soggiorno: nov. 2023
Lavoro
5.0/5
Eccezionale
Pubblicata: 20 nov. 2023
The hotel is very nice but the highlight of my was my waitress at the hotel’s restuarant, Maria, who was exceptional! What a delightful person! Food was good but the service exceeded all expectations! Her English is excellent and her personality was warm and engaging making the whole experience the best!
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Risposta dalla struttura: Dear Guest, Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay, and we truly appreciate your kind words about Maria. She is indeed an exceptional member of our team, and we are delighted that she made your dining experience memorable. Your compliments will be shared with her, and we look forward to welcoming you back for another outstanding stay at the Grand Mercure Brasília. Best regards, Mariana Ferreira Guest Experience Supervisor Grand Mercure Brasília