Martin's Chateau du Lac

是一座臨湖城堡，房間面積挺大，餐食不錯，風景也挺好

Love this hotel, location amazing, rooms big, beds the best, breakfast amazing. And the nicest staff you could wish for

We chose this hotel (King size room - one of more expensive ones) for our wedding night. The evening of our stay, there was no hot water and no heating. We asked to change the room, but were refused. So we stayed in a cold room without even taking a shower. They brought us some small heating electric device that was making noise. There was even no tea bags and no cattle in the room to make a hot tea, so we needed to go to the reception and they gave us free hot water and teabags. Really. In the morning, when the hot water was back, we tried to use the jacuzzi option of the bathtub, but it was just making a lot of noise and no bubbles never came out of it. The heating of the room never came back. In the morning, when I spoke to the reception, I was told that that was not true and the hot water came back very quickly (no!) and that it was possible to change the room the previous night. So, no coordination of the info between the shifts. It was a horrific experience - coming to that place after an intense cold day and having this crap happening. Never again!

Stayed in this hotel with my husband as part of a Leger Tour for 4 nights. Do not be fooled by the lovely pictures you see of this Chateau. Had to take our own bags to our room which involved dragging them up some steps (no lift to first floor) and then down a long corridor. The room was dark and no view from the tiny window so paid extra to change it for a lake view room which had a restricted view of the lake, slightly bigger than the first room, poorly stocked mini bar, lumpy bed, shaver socket not working - but it was better than the first room. Very limited on lifts in this hotel and lots of steps, only 2 outside areas to sit - one to the side of the restaurant and a center courtyard which was very untidy and uncomfortable. Service is practically non existent especially in the bar we didn't eat in the restaurant as we were told it was fully booked although it looked empty to us, think it was more a lack of staff then fully booked. Breakfast was ok but not 5 Star in fact nothing about this hotel is 5 Star quality except the prices. On the first night we were sitting in the courtyard and spotted a rat scuttling down the drain, we didn't thing much of it bearing in mind the location of this hotel but the next morning on our way down to breakfast we saw 2 more rats running down the corridor which is not what you expect to see in any hotel, although we didn't see anymore rats inside the hotel we did see more in the courtyard during our stay. The staff were pleasant enough but not overly helpful. All in all this is not a relaxing place to stay and would not recommend it and a long way off 5 Star quality.

Very good business hotel situated in lovely surroundings on the side of Lake Genval. The room, no. 133, was generous and comfortable, although it and the rest of the hotel had started to show their age.

We went with our two young kids and they handed us a room with doors between. The staff is very friendly and met our demands in the best possible way. The rooms was specious. The bed was comfortable. The breakfast was so fresh and had loads of fruits and healthy options. They have a limited time at the pool ( 09-11 ) on weekends if you are with kids and that’s super, because kids can enjoy without disturbing others who are there to relax kids free. The surroundings are gorgeous and very relaxing. You can find great restaurants by walking distance or walk also I little further to come to the center. Overall I will absolutely revisit.

The AC in the room did not work properly. The Internet Wi-Fi were intermittent and slow.

Unforgettable stay. Breathtaking view. Loved everything about it.