Hotel Westin a Boston

Tutto il personale cordiale ed efficiente Cibo del servizio Boom eccellente! Anche il ristorante privato adiacente era molto buono, personale cordiale e ottimo fish & chips! Wow!

We were here for spring break and, as I always write here, it very much pays to be a Bonvoy elite member. Our titanium level unfailingly gets us upgrades and rooms on the upper floors as was the case on this stay. Views from the 30th floor are majestic. This was in a great location for us. Walkable to Boston Common and lots of food around. Check in is easy. They have the system where one comes in at street level and then up escalators/elevators to the lobby where we were quickly and efficiently checked in with very courteous service. Both the rooms we had on this reservation were delightful. Our mini-suite came replete with a large L-shaped sofa, plenty of space and a very comfortable king bed. I applaud Westin in particular, and Marriott in particular for installing large, purpose built showers in the ensuite bathroom. I love soaking in a tub BUT hate hotel rooms with a very shallow tub that is impossible to soak in, but has an over-the-tub shower. A purpose built shower is so much better so one isn't tripping getting in and out or constantly fighting with a clammy shower curtain. The shower in our room was excellent and large, fixed bottles of shower gel, shampoo and conditioner are also preferable to tiny bottles in my view. Bathroom lighting etc, all excellent. Our room had large windows, pull down blinds as well as thick curtains so it is easy to control the natural lighting you want. I don't watch TV but there is a large, wall mounted flat screen that looks great for those who do. The hotel has a large bank of very efficient elevators which I greatly appreciate. Never had to wait long even though the hotel was clearly busy. This may seem an obvious thing and is often taken for granted but I appreciate it when hotels get this right. Couple of things that annoy me at this level and, I admit these are minor and the bar is set very high when one stays somewhere like this. The first is the heating in our room which, though efficient, is very noisy when bringing the room up to temperature and required us to turn it off at night purely for noise reasons. This hotel also adheres to a practice I absolutely despise, although I know it is common enough these days and it's this: $25 added to your nightly bill per room, that gets charged whether or not you avail yourself of services like the Ingredients coffee/snack bar, or drinks in the Club, or room service. Don't use it? You lose it. In other words you get charged it regardless. I find this high handed and it ******s at me hugely and I end up making decisions like buying things I don't want or need simply because I will get hit with a $25 charge anyway. How do they justify this? If you want to extract another $25 from me per night, put it on the charge of the room rather than give me an ostensibly cheaper rate then hit me with a charge I can't avoid. This leaves a bad taste in my mouth and whenever I see it charged, often as a ”destination charge” or ”resort charge” it greatly irks me. Be pr