Hotel in zona Navitas at UMass Boston, Boston

Hotel fantastico, molto pulito, il personale era molto disponibile! Ci tornerei sicuramente.

I travel enough to know what to expect. My stay at this hotel was mixed and while most employees were helpful there were a couple that should probably not be customer facing. I will start by saying my first complaint may be partly my issue. We booked a weeklong stay through JetBlue Paisley for 209 a night. I then decided after to come in a day early and booked directly through the hotel. When I called I mentioned my week booking and asked if the rate for one night added would be the same and was told it would be. My part? I received the confirmation but did not scroll to the bottom where the rate showed to be over 400 for one night. I assumed what I was told would be the rate. Shame on me. When we arrived and was told the rate I explained the situation and was told that they don’t know what we pay 3rd part bookers and that it was impossible no matter what that I was paying 209 a night even with third party. They would not back down form the high rate and arriving at 11PM I was not feeling like arguing. I was told to speak to the manager which I did and was told he’d bring it to the general manager. Almost a week later I still have not heard back. That’s the first part. As we got to the room the card would not open the door so we went back to desk and they re-programmed it. Went back up and still could not get in. Mention of possible broken lock was mentioned so I asked if we could just get another room and was told they were sold out. Building engineer was called and he determined that room was already occupied. Back to the desk again and they were able to magically come up with another room. Off to a good start and it did not get much better after that. At least one elevator of two was down almost the whole time and one morning both were down. The fire alarm went off at 7AM one morning and I assume it was related to broken elevators as there were signs saying to use stairs which were according to signs on second floor alarmed summoning the fire department and of course setting of alarm. A little foresight on hotels part to maybe disable alarm during the elevator outage may have prevented people walking through an alarmed door that they were told to use. We were also told there would be a 100 dollar hold for incidentals such as parking etc. I was fine with that and we exceeded that by about Thursday by about 20 dollars. They then put a 278 dollar hold on my card for a day or two for the remainder. It was only 2 days!!! I am still waiting for them to release that and for an answer as to why such a high hold. I was told the GM would call me and have left messages and still have not heard back almost a week later. The room itself while billed as a suite was small though that was not an issue as we don’t spend much time in there. It was clean and maid service was good. Hope if you stay here it goes better for you than for us. So much for a relaxing vacation.

Ottimo hotel vicino al centro, perfetto se avete una macchina visto i costi esorbitanti dei parcheggi, non ne hanno uno loro ma si appoggiano al multipiano di fronte all'albergo (che ve lo valida a 25$ al giorno, altrimenti sarebbe 45$) . Veramente centrale, a pochi passi dal Boston Common e dalla partenza del Freedom Trail. I ragazzi alla reception sono tutti giovani e gentili e disponibili, mettono sempre a disposizione acqua, caffè e the. D'altra parte la stanza era veramente minuscola, non c'era praticamente spazio per aprire le valigie se non una alla volta in terra, mentre il bagno aveva una doccia enorme. Ci abbiamo passato una notte sola ma ci ritornerei molto volentieri. Ah, l'edificio accanto è la casa natale di Edgar Allan Poe, ma sarebbe meglio dire ERA visto che hanno abbattuto tutto.

La posizione è comoda, a pochi passi da vie dello shopping, chiese e musei. Igienico e pulito. L'isolamento acustico è nella media. Ho prenotato una camera panoramica con letto king size, ma la disposizione della stanza non era buona, la camera da letto era piccola, era scomodo non avere un tavolo e c'erano dei pilastri fuori dalla finestra che bloccavano la vista.

La stanza è molto grande, la posizione è molto conveniente, l'igiene è pulita, l'ambiente è anche buono, il servizio è anche grande, la colazione è molto semplice, l'acqua è anche molto conveniente con acqua calda, il caffè ☕!E la lavanderia!

L'hotel è buono!La posizione è anche buona!La porta ha un supermercato ～ Vai a Harvard e MIT molto vicini, si siede a una stazione della metropolitana, molto conveniente.L'atteggiamento della ricetta è anche buono!

Le camere sono pulite e confortevoli e molto silenziose. Anche la colazione è molto buona. La maggior parte degli altri hotel non ha fatto una colazione normale durante l'epidemia. Questo sembra aver appena iniziato a ripristinare una colazione più ricca. Il parcheggio è gratuito.

非常滿意，房間很大，廚房，客廳與卧室之間有門分離。像一居室的房子，廚房設施齊備，早餐好吃，服務人員都很盡職。 酒店位於一個園區內，附近酒店林立，比鄰很多高科技公司。 超市中，market basket離得最近，最好逛。幾公裡外有trade Joe和cvs，也有Costco的會員店。 非常安靜，和波士頓的氣質很相似。很願意再次入住。 衞生好，度過了非常愉快的時光。

# Buona lode # atteggiamento nei confronti del personale, Wi-Fi soddisfatto