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Novotel Bishkek City Center
4.7/581 Recensioni
Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.
West Inn Akjola Hotel
4.6/53 Recensioni
Hotel locali di Bishkeck, pulito, tutte le strutture, la colazione è buona, la piccola sala da ricezione è molto entusiasta, fortemente raccomandata, vicino all'aeroporto, e può anche ordinare l'hotel.

Domande frequenti

  • Quali hotel di Bishkek accettano gli animali domestici?

    281 Hotel accetta animali domestici. Porta in viaggio con te i tuoi amici a quattro zampe!

  • Bishkek: quali hotel hanno sorgenti termali?

    Vuoi goderti le sorgenti termali nel tuo hotel? Hyatt Regency Bishkek dispone di sorgenti termali Prenota ora!

  • Quali offerte sugli hotel sono disponibili a Bishkek?

    Trip.com offre agli utenti vari sconti e promozioni durante tutto il corso dell'anno. Per scoprire le offerte disponibili, vai alla pagina dedicata su Trip.com.