Hotel in zona The River, Birmingham

A prebooked and paid for room was changed 3 times on arrival. Wifi booked and paid for 2 people was only provided to one. However, the Assistant Manager and Team handled this and us with concern, professionalism and great client orientation, resolving the matters, and odffering complementary breakfast. Overall, and ultimately, it turned out a good stay

Generalmente buono per un breve viaggio durante il fine settimana, grande posizione con accesso ai parcheggi pubblici e ai parchi auto. Tuttavia l’ascensore non funzionava correttamente con conseguente ritardi. Le strutture sono date e possono adattarsi solo alle esigenze di base, la pulizia è semplicemente ok, la linea di confine 3 stelle. Se si passasse per i soldi spesi, aumentare la pulizia globale e migliorare la qualità degli asciugamani, ecc., aiuterebbe ad aumentare la valutazione.

Fabulous hotel in the heart of Birmingham. Walk is not too far to Broad street which is where we were headed. The decor is tastefully done and the pool table on the 1st floor was greatly enjoyed for a little bit of relaxation and competitiveness. Stayed in a Penter plus room on the 7rh floor and despite the lack of bath robe and slippers which it stated on trip, the room was modern, fresh, clean and comfortable.

L'hotel è facile da raggiungere e la posizione è eccellente, come si trova su Broad Street, vicino alla Brindley Place, che ospita una vasta gamma di bar e pub. Quindi se si visita Birmingham per avere un bevuto, una notte fuori o un'occasione speciale, questo hotel è perfetto. Inoltre, ci sono parcheggi sul sito dietro l'hotel che è molto conveniente, purtroppo il parcheggio non è scontato per gli ospiti che si fermano all'hotel. Dopo aver aspettato in una piccola coda, abbiamo cercato di entrare alle 14:30 (mezz'ora prima di controllare in “aperture”) ci è stato detto che la stanza non era pronta. Questo non era un problema perché avevano il deposito bagagli disponibili. Possiamo tornare a controllare alle 16:00 e la coda era orribile. Non ho mai visto una coda così grande come questa per controllare un hotel prima. Ci aspettammo 20 minuti fino a che non ci siamo accolti. La stanza era spaziosa, pulita e ben attrezzata. Anche se ci erano tazze di caffè lasciate dietro Le tende sono state ingresse. La camera da letto era molto moderna e aveva una passeggiata in doccia. I letti erano incredibilmente confortevoli e avevano soccette di plug accanto al letto, che è un enorme plus, come non tutti gli hotel hanno questo. Fortunatamente, è stato un processo più rapido di check-out, perché si può solo ponire le chiavi nella casella di check-out espressa. In generale, un comodo soggiorno notturno nel cuore di Birmingham, purtroppo il check-in è stato orribile.

Il personale è molto amichevole e accogliente. La stanza era pulita ma aveva polvere in alcune parti della lampada e della tavola. La bagno non ha profumito bene quando siamo arrivati. Non c'era molto sapone per lavare le mani. Purtroppo, la gente al di là della porta era alta, e a volte la porta chiudeva la porta ti sveglierebbe. La televisiva remota non funzionava bene.

There is so much to unpack here when it comes to Selina Birmingham. Never again am I staying at this hellhole of a hotel. For a name like Selina, the hotel sure is nightmarish to stay at. It's shameful that the hotel shares the same name with my non-biological/cosplay partner. There is no breakfast but at least, the bedding, the pillows and the duvet are comfy (but most likely due to the fact that I’m tired) and the wi-fi is decent. Unfortunately, this is where the compliments stop, especially when the dorm rooms are so dark, you have to turn on the flashlight on your phone in order to see. Not to mention, there is no television in the room I was staying in. To make matters worse, the dorm room is cold, coupled with no heating. I honestly don't mind the cold most of the time but the room temperature is too cold for my liking. Speaking of the ground floor, the Korean receptionist told me that I'm not allowed to eat my food at a table at the cafe and told me to climb the stairs all the way to the third floor in order to eat my food. It isn't fair, considering the receptionist with the short, dark hair tends to allow me to eat my food at a table at the cafe during the very early hours of the morning. I eventually lost my patience and yelled at the Korean receptionist. It's rare when I lose my patience. I threatened in a growly voice with, ”I suggest you fill the pot noodle to the top with water unless you want a scathing, negative review to be blasted on the radio for everyone to hear?”. Finally, she got the memo. The rooms, bathrooms and toilets and facilities are unsanitary (for example, there are biscuit crumbs all over the bed sheets. I didn't know until I got out of bed), the entire hotel itself is not accessibility-friendly as if the lack of a lift and the staff not being accommodating towards disabled people such as myself isn’t of any indication, the kitchen and the kitchen equipment on the third floor are dirty, there is no hot water in some of the bathrooms within the dorm rooms, the bathrooms and the dorm rooms are shared (therefore, there is no privacy), the lights keep turning themselves off if you’re idle (I’m more used to turning on and off the lights on my own accord), you need to pay £10 for a padlock which is complicated for disabled people and the list goes on. The toilets, bathrooms, kitchen etc are just as dirty as Badea Faulkner and Olive Allison Brown from the Avanzar House in Middleton, Manchester not cleaning up after themselves. And don’t get me started on the staff being problematic. They aren’t very useful to the point where I had to shout at them due to their language barriers and them not listening to me, let alone understanding me. This is troubling for autistic people like me. Never in all my years have I encountered such frustrating hotel staff members. Compared to the other hotels I've stayed at in the past, the hotel staff in these hotels were never infuriating. If a lack of staff doesn’t tell you the appalling

Molto vicino alla città e comodo per lo shopping. L'addetto alla reception dell'hotel è stato gentile e gentile e ci ha aiutato a ottenere il permesso di parcheggio, perché se parcheggi in questo hotel devi registrarti in anticipo alla reception. Le camere sono piccole ma pulite .

Secure Parking underneath complex, £12 for 24 hours. Staff on check in were very friendly and accommodating . Stayed in room 172 which was quiet and very big. Only small ****** was no plug sockets by the bed. Breakfast was good and the managers were very friendly and stopped at our table to ask how our stay was. We visited sealife and Lego discovery which were no more than a 15 minute walk away. The hotel is next to a cinema , bowling , climbing centre. Bar with crazy golf. We stayed on a Thursday and it was quite probably busier at weekend. Would definitely stay again.

L'hotel è molto pulito e ben organizzato, la camera da letto è un letto fantastico comodo da dormire. Onestamente, mi è piaciuto il mio soggiorno. Mi piace l'approccio molto gentile del personale cliente.

Staff were very friendly and welcoming. Hotel and facilities were very clean and mostly well kept. The bed was really noisy and creaky but not a major issue. Was slightly annoying to find you had to pay for parking as I didn't see this when booking the hotel but was fairly priced. Would stop again in the future.