Recensioni su Best Western Plus Hotel Bern

posizione molto bella ma ci è stata assegnata una stanza che era pazzesca da raggiungere e avevamo molti bagagli. Prendi l'ascensore dalla reception, scendi al secondo piano vai nell'edificio collegato, prendi l'ascensore, scendi, scendi e sali le scale. Tutto ciò che riguarda l'hotel è stato fantastico meno questa "trova la tua avventura in camera" con le mie quattro borse:)

Ottimo hotel nel centro della città vecchia. I servizi erano fantastici e molto confortevoli per 3

From arrival it felt I was judged as I just came for hike and now in my going out clothes. 3am footsteps above ere so pound kept me awake, moving at that time caused me anxiety so I tried putting my headphones in. 7am it started again. I came to check out and mentioned it and basically was told off my the male reception most for not coming to them and then asked for city tax. Customer care was zero! I was tired and upset and all I got was rudeness. At 3am I don’t want to be moving room. I hasn’t asked for a refund. Maybe a coffee or a wave of the city tax would have been nice rather that this lack of regard. Never ever will I stay here again and I would highly appreciate a chat with the manager as I am not happy about this treatment.

Wonderful city. Delicious food. Staff was great, bery helpful.

Very nice hotel

As expected of a 4 star hotel, room is clean, location is great, staff are friendly and helpful. Everything is perfect, will stay here again for my next visit.

Great location, clean environment

Excellent hotel and great location. Very spacious and comfortable, can recommend and will stay at again

Good hotel

Location wise is easily accessible. 12mins walking distance away from the train terminal.

The hotel is very well situated, in the center of Bern. Beds, bathroom and corridors of the hotel are clean. Highly recommended !

A newly refurbished hotel at the heart of bern city centre, staff were friendly and helpful

It was nice. Good location, nice breakfast, and good customet service!

看評論提到最多的是房間大，但是我的房間特別小特別特別小！！！ 多小呢 開門就是床 箱子都沒地方放 2000+的房費 是我在瑞士十幾天住過最小的房間 箱子打開的話沒處下腳 走動要從床上翻過去 而且窗户還是對着內部的一個天井 對面很近就是房間 毫無私隱窗簾都要一直拉着才行 還有那個廁所的設定也很奇葩 馬桶和淋浴之間沒有隔斷 洗個澡一地的水 上廁所還要光腳踩水裡 除了酒店位置比較好之外就一無是處了