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5 stelle

Rocco Forte Hotel de Rome
4.5/565 Recensioni

Rocco Forte Hotel de Rome

Berlino|2.52km dal YAAM
During my recent stay at Rocco Forte Hotel de Rome in Berlin, I was immersed in a world of elegance, luxury, and impeccable service. This historic hotel, nestled in a prime location near Unter den Linden, exceeded my expectations in every aspect, making it an unforgettable experience. Upon entering the hotel, I was immediately struck by its grandeur. The tastefully restored neoclassical building seamlessly blends its rich history with modern amenities, creating an ambiance of timeless sophistication. The opulent lobby with its high ceilings, marble floors, and exquisite artwork set the tone for an extraordinary stay. The guest rooms at Rocco Forte Hotel de Rome are a true sanctuary of comfort and style. The spaciousness and meticulous attention to detail make each room a haven of tranquility. The plush furnishings, sumptuous bedding, and state-of-the-art amenities provided a luxurious retreat after a day of exploring the vibrant city. The elegant design, combining contemporary elements with classic touches, added a touch of refinement to the overall experience. One of the highlights of my stay was the exceptional level of service provided by the hotel staff. From the warm welcome at check-in to the attentive assistance throughout my stay, every interaction was marked by genuine care and professionalism. The staff members were knowledgeable, accommodating, and went above and beyond to ensure that all my needs were met. The culinary offerings at Rocco Forte Hotel de Rome are nothing short of exceptional. The hotel boasts a variety of dining options that cater to diverse tastes. From the refined Italian cuisine at the La Banca restaurant to the sophisticated cocktails served at the vibrant Bebel Bar, each dining experience was a culinary delight. The quality of the food, combined with the elegant ambiance and attentive service, created a memorable gastronomic journey. The wellness facilities at Rocco Forte Hotel de Rome are truly impressive. The luxurious spa and fitness center provide a haven of relaxation and rejuvenation. Whether indulging in a pampering treatment or working out in the state-of-the-art gym, guests can find solace and well-being within the hotel's serene atmosphere. In addition to its outstanding amenities, Rocco Forte Hotel de Rome is ideally situated for exploring the vibrant city of Berlin. Many of the city's iconic attractions, such as Brandenburg Gate and Museum Island, are within walking distance. The hotel's knowledgeable concierge team is always ready to provide recommendations and assistance to ensure that guests make the most of their visit to this culturally rich city. In conclusion, Rocco Forte Hotel de Rome is a true gem in the heart of Berlin. With its combination of historic charm, luxurious accommodations, exemplary service, and outstanding dining options, it provides a truly unforgettable experience. Whether visiting for business or pleasure, this hotel offers an oasis of elegance and sophistication that will exceed the expectations of even the most discerning traveler.
Hotel Luc, Autograph Collection
4.4/565 Recensioni

Hotel Luc, Autograph Collection

Berlino|2.7km dal YAAM
TLDR: The Hotel Luc met minimum expectations of a luxury hotel, but its management failed to address a simple incident, ultimately impacting a very meaningful trip, during which I got engaged. When planning my recent trip to Berlin, I debated between Hotel Luc and the Westin, ultimately choosing the former. Unfortunately, my experience at Hotel Luc has left me regretting this decision. A luxury boutique hotel should excel in room decor, cleanliness, accessible amenities, and courteous staff. However, what truly sets a luxury hotel apart is its management's ability to provide tailored service to guests in handling incidents or requests. So what happened? I got engaged on this trip and wanted to capture the moment in photos around Berlin. Excitedly putting on my favorite cotton dress shirt, I used the hotel iron on the cotton setting. Shockingly, the iron burned huge hole in my shirt, turning the fabric into plastic that stuck to the iron. Immediately, I reported the incident to the front desk, who directed me to email the manager. The manager’s response: “I am very sorry that your shirt apparently could not withstand the heat of the iron and was irreparably damaged. However, I regret to inform you that we are unable to offer you a refund/ reimbur*****t for this. The use of irons in the room is at your own risk and we are not liable in this case. As it concerns the rear collar area, I hope that you will receive goodwill from the manufacturer by explaining the situation and explicitly pointing out that you have only selected the lowest ironing heat - this may change the liability towards the manufacturer.” In summary, the hotel manager: - Refuses to admit the iron was faulty - Denied any liability - Shifted blame to the clothing manufacturer (Bonobos) - Suggests that I should lie to the clothing manufacturer about the iron setting Upon returning to the US, I filed a complaint with Marriott, which accidentally directed my complaint to the wrong hotel (Moxy). Despite the error, Moxy, an international Marriott brand, promptly offered reimbur*****t, no questions asked. When I corrected the mistake and told them it was the Hotel Luc that was liable, the Hotel Luc manager continued to deny responsibility. A few takeaways from this: - Stay at a larger international brand when traveling abroad for better support - The Hotel Luc failed to address common incident, refusing accountability, while an international brand quickly addressed the issue While the Hotel Luc met my minimum expectations of a luxury hotel, its management’s failure to address a simple request ultimately impacted a very meaningful trip.

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Viaggio di lavoro

Novotel Berlin Mitte
4.3/591 Recensioni

Novotel Berlin Mitte

Berlino|1.72km dal YAAM
In summary: Superb breakfast, good rooms, pretty good location (but there are better in Berlin), a few details could be improved. Good value for money. Accor has a huge range of hotels in Berlin, this is for them a midrange offering. The rooms are of reasonable size, I had a huge bathroom, minibar and room safe. Very clean. Bed surprisingly comfortable. Free wifi good enough for video streaming (there's also 'premium wifi' you can pay for). TV and heating controls fussy. Shower gel holder in the bathroom remained empty throughout my four day stay though there was liquid soap by the sink. Reading lights in room below average. Reception friendly, a little chaotic. The hotel restaurant is open in the evenings, snacks and drinks available after hours. Locked luggage storage next to reception. Breakfast is really nice - great coffee and fruit juice, all the rest as you would expect including some cold fish dishes. One level below an 'omelette bar' status but still pretty good for this price level of hotel. Location in Berlin Mitte is pretty good - they're two U-Bahn stations and several bus stops within a few minutes' walk, even though some of the bus schedules are a bit disappointing. Nikolaiviertel is 5 minutes walk away and if you increase your walking time to 15 minutes you can get to Alexanderplatz and Museuminsel easily enough. There are better location hotels in Mitte but it's quite OK really. Good value for money; rates vary quite a bit by day of the week (so if your travel days are flexible play around with your stay dates). I generally stay either more downmarket or more upmarket than this but it's interesting to see how a midrange hotel works - quite OK, though as often in this category of hotel proactive detail management doesn't get priority. I would recommend.

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Colazione

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Leggi le recensioni degli ospiti sugli hotel di Berlino

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B&B Hotel Berlin-Alexanderplatz
4.1/595 Recensioni
Ho letto le critiche, ma la ferrovia non mi pare desse fastidio, i vetri credo siano insonorizzati, ma magari da altre stanze si sente. Noi eravamo al 5° piano e ce l'avevamo proprio lì, ma non dava assolutamente fastidio. Il cattivo odore dal bagno si è sentito leggermente all'arrivo. La stanza è piccola e potrebbe avere qualche comodità in più, ma è climatizzata, il prezzo è buono e la struttura è moderna e si trova a 2 passi da Alexander Platz, dalla metro ecc. Quindi il mio giudizio è positivo.
me and all hotel berlin east side - JdV by Hyatt
3.7/565 Recensioni
Booked mainly for location as we were going to a concert at the Mercedes Benz Arena some 15 minutes' walk away. Incredible value for money and our 8th floor room had everything we needed - lovely hot shower, tea and coffee making facilities, comfy bed (or should I say beds, as we had two doubles), TV and more than enough space, plus a view over the river. It was amazingly quiet at night too as long as we kept the window closed. Breakfast was good value at 15 euros, as there was plenty of choice and as it was a buffet you could eat as much or as little as you wanted. Very handy too for the station, a mere 5 minutes' walk away.
Amano East Side
4.2/548 Recensioni
Hotel assolutamente bellissimo. Pulizia senza spot e decorato con gusto. Il personale parla inglese eccellente e sono stati amichevoli, ma efficienti. Il piccolo sconvolgimento di noi chiedere un check-out tardivo alle 17:00, ma il fatto che fosse stato messo a termine alle 17:00 significava che dovremmo tagliare la giornata per tornare all'hotel e così via. Una delle principali ragioni per la prenotazione di questo hotel è stata l'uso della barra del cielo, però, a causa di un evento privato che era stato chiuso. Questo era piuttosto deludente e leggere altre recensioni, sembra accadere molto. Quindi sicuramente qualcosa da considerare se prenotare. Le letti erano molto confortevoli. La doccia era potente con acqua calda. L'aria condizionata funzionava bene e era molto necessaria. Avrebbe potuto avere un piccolo frigo per tenere l'acqua dentro? Infatti, se arrivassimo a Berlino, ci rifletteremo sulla prenotazione, perché era un ottimo soggiorno!
Moxy Berlin Ostbahnhof
4/546 Recensioni
Il personale è fantastico e tutto molto gentile e utile che è raro per Berlino / Germania. Le camere sono pulite e funzionali. La colazione è buona. Grande valore per soldi. La posizione non è sorprendente, ma ehi, il resto è grande e abbastanza vicino per arrivare da qualsiasi parte con il trasporto.
IntercityHotel Berlin Ostbahnhof
4.2/5101 Recensioni
E' un tre stelle dalla struttura austera che ricorda un pò la vecchia DDR. Ambienti, spazi e arredi sono ben proporzionati e congruenti con un tre stelle. Plus: la carta di libera circolazione sui mezzi pubblici (fino in aeroporto col S9), i facili collegamenti con le S-bahn e gli autobus (fermate di fronte o quasi), costo della stanza per due 70 euro. Minus: frigobar in funzione ma vuoto, breakfast a 13 euro a persona (ma buono), lo scarico della doccia mezzo otturato. Manca il bidet ma questo era atteso... Tornassi a Berlino riprenoterei.
Schulz Hotel Berlin Wall at the East Side Gallery
4.3/543 Recensioni
After staying in October last year for an unplanned night I spent two separate nights in early January at this hotel. Initially check in be a bit of a faff with getting their app etc etc and that can be initially an off putting thing. When you have done it then fine as it is always there on your phone and then check in etc becomes easy. The staff there are really great and I left a sentimental belonging behind and they were so helpful but I did manage to,return and collect it. The food such as the pulled pork burger was superb and service was prompt and friendly. It is a great place and I would recommend it to anyone staying in Berlin for a few days. It is also so convenient as Berlin Ostbahnhof is literally on the other side of the road!

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