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Rocco Forte Hotel de Rome
4.5/565 Recensioni

Rocco Forte Hotel de Rome

Berlino|0.92km dal Nikolaikirche
During my recent stay at Rocco Forte Hotel de Rome in Berlin, I was immersed in a world of elegance, luxury, and impeccable service. This historic hotel, nestled in a prime location near Unter den Linden, exceeded my expectations in every aspect, making it an unforgettable experience. Upon entering the hotel, I was immediately struck by its grandeur. The tastefully restored neoclassical building seamlessly blends its rich history with modern amenities, creating an ambiance of timeless sophistication. The opulent lobby with its high ceilings, marble floors, and exquisite artwork set the tone for an extraordinary stay. The guest rooms at Rocco Forte Hotel de Rome are a true sanctuary of comfort and style. The spaciousness and meticulous attention to detail make each room a haven of tranquility. The plush furnishings, sumptuous bedding, and state-of-the-art amenities provided a luxurious retreat after a day of exploring the vibrant city. The elegant design, combining contemporary elements with classic touches, added a touch of refinement to the overall experience. One of the highlights of my stay was the exceptional level of service provided by the hotel staff. From the warm welcome at check-in to the attentive assistance throughout my stay, every interaction was marked by genuine care and professionalism. The staff members were knowledgeable, accommodating, and went above and beyond to ensure that all my needs were met. The culinary offerings at Rocco Forte Hotel de Rome are nothing short of exceptional. The hotel boasts a variety of dining options that cater to diverse tastes. From the refined Italian cuisine at the La Banca restaurant to the sophisticated cocktails served at the vibrant Bebel Bar, each dining experience was a culinary delight. The quality of the food, combined with the elegant ambiance and attentive service, created a memorable gastronomic journey. The wellness facilities at Rocco Forte Hotel de Rome are truly impressive. The luxurious spa and fitness center provide a haven of relaxation and rejuvenation. Whether indulging in a pampering treatment or working out in the state-of-the-art gym, guests can find solace and well-being within the hotel's serene atmosphere. In addition to its outstanding amenities, Rocco Forte Hotel de Rome is ideally situated for exploring the vibrant city of Berlin. Many of the city's iconic attractions, such as Brandenburg Gate and Museum Island, are within walking distance. The hotel's knowledgeable concierge team is always ready to provide recommendations and assistance to ensure that guests make the most of their visit to this culturally rich city. In conclusion, Rocco Forte Hotel de Rome is a true gem in the heart of Berlin. With its combination of historic charm, luxurious accommodations, exemplary service, and outstanding dining options, it provides a truly unforgettable experience. Whether visiting for business or pleasure, this hotel offers an oasis of elegance and sophistication that will exceed the expectations of even the most discerning traveler.
Hotel Luc, Autograph Collection
4.4/565 Recensioni

Hotel Luc, Autograph Collection

Berlino|1.15km dal Nikolaikirche
TLDR: The Hotel Luc met minimum expectations of a luxury hotel, but its management failed to address a simple incident, ultimately impacting a very meaningful trip, during which I got engaged. When planning my recent trip to Berlin, I debated between Hotel Luc and the Westin, ultimately choosing the former. Unfortunately, my experience at Hotel Luc has left me regretting this decision. A luxury boutique hotel should excel in room decor, cleanliness, accessible amenities, and courteous staff. However, what truly sets a luxury hotel apart is its management's ability to provide tailored service to guests in handling incidents or requests. So what happened? I got engaged on this trip and wanted to capture the moment in photos around Berlin. Excitedly putting on my favorite cotton dress shirt, I used the hotel iron on the cotton setting. Shockingly, the iron burned huge hole in my shirt, turning the fabric into plastic that stuck to the iron. Immediately, I reported the incident to the front desk, who directed me to email the manager. The manager’s response: “I am very sorry that your shirt apparently could not withstand the heat of the iron and was irreparably damaged. However, I regret to inform you that we are unable to offer you a refund/ reimbur*****t for this. The use of irons in the room is at your own risk and we are not liable in this case. As it concerns the rear collar area, I hope that you will receive goodwill from the manufacturer by explaining the situation and explicitly pointing out that you have only selected the lowest ironing heat - this may change the liability towards the manufacturer.” In summary, the hotel manager: - Refuses to admit the iron was faulty - Denied any liability - Shifted blame to the clothing manufacturer (Bonobos) - Suggests that I should lie to the clothing manufacturer about the iron setting Upon returning to the US, I filed a complaint with Marriott, which accidentally directed my complaint to the wrong hotel (Moxy). Despite the error, Moxy, an international Marriott brand, promptly offered reimbur*****t, no questions asked. When I corrected the mistake and told them it was the Hotel Luc that was liable, the Hotel Luc manager continued to deny responsibility. A few takeaways from this: - Stay at a larger international brand when traveling abroad for better support - The Hotel Luc failed to address common incident, refusing accountability, while an international brand quickly addressed the issue While the Hotel Luc met my minimum expectations of a luxury hotel, its management’s failure to address a simple request ultimately impacted a very meaningful trip.

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Viaggio di lavoro

Novotel Berlin Mitte
4.3/591 Recensioni

Novotel Berlin Mitte

Berlino|0.45km dal Nikolaikirche
In summary: Superb breakfast, good rooms, pretty good location (but there are better in Berlin), a few details could be improved. Good value for money. Accor has a huge range of hotels in Berlin, this is for them a midrange offering. The rooms are of reasonable size, I had a huge bathroom, minibar and room safe. Very clean. Bed surprisingly comfortable. Free wifi good enough for video streaming (there's also 'premium wifi' you can pay for). TV and heating controls fussy. Shower gel holder in the bathroom remained empty throughout my four day stay though there was liquid soap by the sink. Reading lights in room below average. Reception friendly, a little chaotic. The hotel restaurant is open in the evenings, snacks and drinks available after hours. Locked luggage storage next to reception. Breakfast is really nice - great coffee and fruit juice, all the rest as you would expect including some cold fish dishes. One level below an 'omelette bar' status but still pretty good for this price level of hotel. Location in Berlin Mitte is pretty good - they're two U-Bahn stations and several bus stops within a few minutes' walk, even though some of the bus schedules are a bit disappointing. Nikolaiviertel is 5 minutes walk away and if you increase your walking time to 15 minutes you can get to Alexanderplatz and Museuminsel easily enough. There are better location hotels in Mitte but it's quite OK really. Good value for money; rates vary quite a bit by day of the week (so if your travel days are flexible play around with your stay dates). I generally stay either more downmarket or more upmarket than this but it's interesting to see how a midrange hotel works - quite OK, though as often in this category of hotel proactive detail management doesn't get priority. I would recommend.
Courtyard by Marriott Berlin City Center
4.6/571 Recensioni

Courtyard by Marriott Berlin City Center

Berlino|0.93km dal Nikolaikirche
This is a modern functional hotel (which we booked via BA holidays) apparently popular for conferences, so you get the picture. Four of us went for a city break. The hotel is well situated within easy walking distance of Gendarmenmarkt. Spittelmart U-bahn is 2 minutes away. Easy and welcoming check-in. Our rooms were comfortable and spacious. The bathroom had an excellent walk-in shower although the wash basin had the depth of a birdbath. What was surprising was the amount of wasted space in the bedroom with a great void between the bed and the door which could have been used for some proper drawers and shelves. As it was, there was only 1 drawer and 3 shelves, one of which was useful only if you were 2 metres tall (see photo). The wardrobe, if you could call it that, was an open hanging space, but it was situated at right angles to a padded seat (see photo) making accessibility difficult and there was only one chair in the room. Tea-making facilities were available but instant coffee only and powdered milk. We used to take a small jug of milk from breakfast and keep it in the fridge. There was a very good and comprehensive breakfast with just about everything one could want. As a morning tea drinker I cannot comment on the coffee which came from a machine, but there was an excellent selection of leaf teas. The hot food was OK, but nothing cooked to order so that eggs were either warm scrambled or hard boiled. Staff were very helpful and dishes promptly refilled. We didn’t use the restaurant for dinner as the menu looked pretty basic but there are restaurants within walking distance. All in all, nothing special but I would still recommend it for a short stay.
The Westin Grand Berlin
4.4/5112 Recensioni

The Westin Grand Berlin

Berlino|1.29km dal Nikolaikirche
Pessima impressione già dal primo momento all’ingresso:2 poltrone consumate in una hall molto grande ma buia e poco illuminata l’albergo è in completo rifacimento e almeno due piani sono completamente chiusi per il rinnovo delle camere ma anche nei rimanenti piani molte camere sono in ristrutturazione:primo grande problema a noi è capitata una bella camera completamente rinnovata e moderna,a mia sorella una di vecchio tipo che dimostra tutti i suoi anni.Sarebbe serio che l’hotel facesse in fase di vendita una differenza di prezzo tra i due tipi di room ben diverse.per arrivare alla nostra è stato necessario salire al quinto piano fare un lunghissimo corridoio che porta a un piccolo ascensore di servizio che bisogna prendere per scendere al terzo piano e arrivare finalmente alla camera. Prima colazione molto deludente:la sala del breakfast è stretta e lunga con adiacente la zona dove sta il cuoco che prepara uova e omelette e di conseguenza i cattivi odori di fritto e cucina che impestano la sala.il buffet poco vario e di non eccellente qualità con croissant stopposi e pane poco fresco .Una palestra minuscola e indegna di un grande albergo e,colmo dei colmi se vuoi utilizzare la sauna devi pagare a parte 8 euro!Unica nota positiva che alla mia valutazione non fa mettere il minimo la gentilezza disponibilità e professionalità della responsabile del desk Alicia che con la sua attitudine veramente al top riesce a coprire le tante mancanze di un albergo che a mio parere deve fare molto per recuperare la sua fama.

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Colazione

Capri by Fraser Berlin
4.3/579 Recensioni

Capri by Fraser Berlin

Berlino|0.36km dal Nikolaikirche
In generale, mi sento bene.Il prezzo è giusto.L'atteggiamento del servizio è buono. L'atteggiamento del servizio è stato consentito per entrare nella stanza alle 3:00 p.m.. su mia richiesta, la mattina è stata data in una stanza.Ma la qualità del servizio deve essere migliorata e la camera deve essere vista personalmente prima di andare a vedere se c'è un bagno igienico. Quando sono tornato, ho detto che era pronto, ho dato la carta di soggiorno, e sono rimasto dentro.Ho trovato un lungo capello dorato che ha dimenticato di portarlo via sul tavolo. Il frigorifero ha lasciato un bicchiere di gelatina acida non finita, mezzo pezzo di burro, un vazio di plastica che mangiava il resto del prato. E'un'altra specie di pianta, non lo so se non ci sono spazzole o pulizie. L'acqua calda è gravemente bruciata. La superficie dell'acqua bruciata è invisibile. Non oso bere, ho molte volte bruciato. Poi ho cambiato l'acqua di miniera di carbone e poi l'ho gettata in un po'di polvere. Non è stato bene andare lì, e l'acqua fresca acquistata è stata abbassata in un po'di polvere. L'effetto non è buono. Poi ha rinunciato a bere acqua calda.Più tardi mi sono ricordato che dovevo andare al supermercato per comprare il tè, tornare meno e aggiungere un po' d'acqua e fare un po' di acqua per fare un po'di acqua.Dovrei essere in grado di andare a fare un po'di acqua.In generale, va bene, se non troppo provocante, posso vivere.

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Leggi le recensioni degli ospiti sugli hotel di Berlino

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Motel One Berlin-Alexanderplatz
4.3/592 Recensioni
I recently stayed a few days at Motel One Alexanderplatz and was highly impressed! The check-in lady was super nice, and the process was a breeze! I found the room to be surprisingely spacious, and the bed very comfortable! I’ve stayed in several low cost hotels around the world, and I believe Motel One has been the best so far. The room was very clean, and the shower pressure quite decent! The hotel is situated next to a busy street but I heard nothing else than the occasional siren - and even that was quiet. Internet worked great! The only problem I had was with the television which was veeery slow and had veeeery few English channels - and only a few of them would show anything other than the black screen. Keep in mind that the hotel is a little bit of a walk from the «main» attractions like Brandenburg Tor! After a long day, a 30 minute walk isn’t the most attractive. Apart from that, great hotel for a super cheap price! Highly recommended
Arcotel John F Berlin
4.2/588 Recensioni
This was a lovely hotel with wonderful, friendly, management and staff. I cannot say enough good things about Gaspar in hotel management who welcomed us with a smile and an open invitation to address any concerns we had. The hotel is clean and well appointed. The bar staff makes wonderful drinks and there is a comfortable sitting area that adjoins the bar and lobby area. The location cannot be beat. A river, many museums, monuments, parks, and restaurants are within a 10-15 minute walk. The hotel also serves meals. I would highly recommend the Arcotel John F in Berlin !
Titanic Comfort Mitte
4.4/5127 Recensioni
La camera d'albergo era piccola e pulita. Ottima posizione tranquilla. Ampia area della reception. Si fermerà di nuovo lì senza esitazione. Non prenoterò mai più tramite Trip.com. Entrambi i voli sono stati cancellati. Ryan Air ci ha informato per la partenza, quindi siamo passati alla notte prima di arrivare in ritardo e abbiamo bisogno di pernottamenti extra. L'app ci fa ancora volare alla data originale. Il volo di ritorno è stato cancellato e l'app ha dichiarato che avevamo effettuato il check-in e ha persino fornito i dettagli del check-in. Ciò significava un'altra notte in un hotel e centinaia di sterline in più per volare la mattina successiva. L'app è inutile. Prenota direttamente con la compagnia aerea e guarda Google mentre ti guida automaticamente verso Trip.com. La linea di assistenza non risponde al telefono. Le risposte generiche sono inutili proprio come Trip.com Per favore pubblicalo!
B&B Hotel Berlin-Alexanderplatz
4.1/595 Recensioni
Ho letto le critiche, ma la ferrovia non mi pare desse fastidio, i vetri credo siano insonorizzati, ma magari da altre stanze si sente. Noi eravamo al 5° piano e ce l'avevamo proprio lì, ma non dava assolutamente fastidio. Il cattivo odore dal bagno si è sentito leggermente all'arrivo. La stanza è piccola e potrebbe avere qualche comodità in più, ma è climatizzata, il prezzo è buono e la struttura è moderna e si trova a 2 passi da Alexander Platz, dalla metro ecc. Quindi il mio giudizio è positivo.
Hotel Nikolai Residence
4.4/545 Recensioni
La stanza era buona e la zona era sorprendentemente tranquilla, tranne durante il riciclaggio! È molto conveniente per Alexanderplatz. Tuttavia, il colazione era povera e il caffè non beveva. Mi sono fatto pagare un cappuccino di sostituzione e mi sono accusato di averlo fatto. (Non è stato meglio). Fortunatamente abbiamo avuto una caldaia nella stanza e abbiamo portato le borse con noi. L’uomo con cui abbiamo parlato il nostro ultimo giorno era divertente e ci ha divertiti quando ci preoccupavamo del treno del dorme, abbiamo lasciato il bagaglio in una stanza sicura e ci ha offerto una chiave per accedere al salone mentre aspettavamo. Purtroppo il WiFi non funzionava nel salone, ma funzionava altrove.
Holiday Inn Express Berlin - Alexanderplatz
4.2/5100 Recensioni
Facilità: bene, la colazione è molto scelta. La persona preferisce mangiare pane di corno francese. La cucina dell'hotel lo ha fatto da sola. Salute: buono Ambiente: la mia finestra di stanza può vedere la torre di TV di figurina 3. Cammino circa 650 metri. Alla stazione della metropolitana è accanto alla torre di TV. È vicino all'hotel una stazione di metropolitana di 50 metri e una stazione di metropolitana. È a 600 metri da Daming, ristorante cinese. Servizio: buono In generale, questo prezzo include anche colazione, le strutture di servizio sono buone, il rapporto prezzo è molto alto, e il personale è molto consigliato

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