Roomers Berlin Steinplatz, Autograph Collection

Good service

Great location, near to many fantastic restaurants at steinplatz. Staff are attentive and helpful with your luggages although the main entrance has steep stairs. Comfortable beds even for twin singles. Probably one of the best locations in Berlin if you need some peace, as it is on the quiet end of the shopping district.

酒店環境高級 位於寧靜街道 值得推薦 酒店設有餐廳 屬於高級類型 預訂後基本上可以在中庭享受紅酒及晚餐

酒店房間很不錯，陽台房可以看到城市景觀非常舒適。 酒店服務很貼心。

Please view all pictures of this joke of a hotel. The bar was removed and we were offered drinks my the lift off a trolly. There is a lovely courtyard that is also under construction so didn’t have breakfast here as that area is also under construction. Skips outside being loaded with all the bar and courtyard furniture. Paid for a room with a balcony and we have the lovely view of the skips plus the noise from 8am. Even without construction I am struggling to see how this is a 5 star having stayed in many Autograph hotels this is awful. Carpets filthy, no water in room, housekeeping terrible and nothing wow. Very disappointing stay and not looked after at all. I would avoid this hotel definitely for the next few months until it is fixed and even then I doubt it would wow you.

I was in Berlin for many reasons but one was to run the Berlin Marathon. I booked the Hotel am Steinplatz originally because of it convenience to the train station to get to the start line. It was also around my 45th birthday and my wife and I were celebrating our 19th anniversary. This hotel was so much better than I expected. It's like a luxury boutique hotel with a a bed and breakfast all in one. The staff made me feel like I owned an apartment in it. It's so elegant and the staff is amazingly attentive and go out of their way to help. While checking in the staff and Kirsten made sure my Marriott status and upgrade were taken care of and gave us a junior suite room with a balcony. Kirsten was pleasant and kept a smile every day when greeting us. If we needed water or anything she would send it up or make sure to bring it herself. At one point I was tired from the marathon and woke up a little late and Kirsten called to make sure we could still go down and have breakfast. When checking out she personally came up and helped us with our luggage. Breakfast was amazing again the service was first class. The chefs are the real deal. Finley waited on us daily and always jumped at our service when we needed him. There was one more gentleman that I forgot to get his name but he was very funny and made sure to bring the chef over to let me thank him for his masterful omelette he made me and my wife. I hate I didn't get his name but I want him to be praised also. The breakfast was great and if anywhere else in the world you'd probably pay a lot of money for it. But it was included for me. Christopher and Anne were so good at the bar. There's no difference between their drinks. They have mastered them to the point you can't tell who made it. So amazing. I recommend the VOUS CARRE. At one point Christopher caught us in the lobby and fixed us a signature gin drink with poppy that was delicious. Anne and Christopher were also very pleasant and made sure we felt like VIP. The turn down service was so cool. There was a nightly theme where they would leave notes and think like shower steam tabs, candy and other things that go with the Riddle of the note. It was cute. I hope I'm not missing anyone but all in all I will be back to Berlin and when I do I'm not staying anywhere else. My Berlin home is Hotel am Steinplatz and I can't wait for my next trip there. Luxury, great service, amazing drinks and food, prime location, safe and very clean.