nhow Berlin

Bereits 2x gebucht . Bin Mega zufrieden . Die Zimmer sehen wunderschön aus und sind praktisch .

Cooles Sehr modernes Hotel direkt an der Spree. Lage nah an der S-Bahn, also alles gut erreichbar. Kommen wieder…

I stayed at the nhow Hotel Berlin with friends for 6 nights around New Year's. While there were some positive aspects, overall, the experience felt quite inconsistent for a 4-star hotel. The positives: - The room was clean, and the beds were comfortable. - Soundproofing between the rooms was good. - The staff was very friendly and welcoming. However, there were numerous issues that detracted from the experience: - Reservation Mix-Up: I had specifically requested two single beds instead of a double bed, but this was not reflected in the room assignment upon arrival. - Missing Amenities: Basic items in a hotel like bathrobes and slippers were missing from the room, and we were told to order them via room service. Unfortunately, the app didn’t work, and no one at the reception answered the phone despite multiple attempts on different days. - Light and Noise Issues: While the rooms were soundproofed well from other rooms, we could hear everything happening in the hallway. Additionally, there was a gap under the door, letting light from the corridor into the room at night, which made it impossible to have complete darkness. - Wellness Area: The wellness area was underwhelming. There was no jacuzzi, only a sauna and a hammam, and the hammam was out of service. The gym locker room lights stopped working after a certain time, and towels were unavailable later in the day. - Misleading Information: A brochure in the room mentioned that phone chargers were available via room service. However, we were told at the reception that these were no longer provided for free and had to be purchased for €20. While the hotel wasn’t bad overall, these recurring small issues added up and left us feeling that the service didn’t meet the expectations for a 4-star establishment. It’s a shame because we did enjoy our stay to some extent, but the lack of attention to detail was disappointing. If I return to Berlin, I won’t rule out staying here again, but I’ll definitely check other options first.

Super Lage, kostenloser Parkplatz direkt vor der Tür. Großes geräumiges Zimmer, alles war sehr sauber.

Das Hotel ist von der Lage her super. Leider kam in 3 Übernachtungen nicht einmal eine Reinigungskraft. Frische Handtücher haben wir an der Rezeption angefordert. Ansonsten Ist das Personal sehr freundlich. Wir hatten 3 Übernachtungen ohne Frühstück. Auf jeden Fall zu empfehlen!

Everything did well except the colour tone of the hotel is more toward pinky.