Mercure Benidorm

Great hotel with lovely large garden and pool. Was very nice to relax away from the city and busy beaches. Felt very relaxing. Lovely room and large balcony. Enjoyed the stay very much.

El hotel muy bien, pero el personal muy descoordinado...preguntamos si podiamos cenar en el restaurante del hotel nos dicen que si,cuando bajamos al restaurante que no. No se ponian de acuerdo entre ellos, muy mal para un hotel de 4 estrellas, Personal con nula experiencia.

Ha sido una muy buena elección.

Really liked the hotel, very modern, clean and comfortable. Plenty of nice places to sit downstairs, quiet, nice to have a balcony and comfy rooms. Michel was very nice checking us out.

Good service from start to finish. Really good breakfast. Good location. Couldnt fault anything.

The staff were extremely helpful and professional The Hotel was extremely clean and fresh

Loved the food and the help from front desk, the rooms were nice too, a bad price on *******. Do wish the pool was heated though as in the later months it catches no sun at all.

The customer service we received was excellent, even before our stay and continued during our visit. The Standard Room we had was quite small, but met all of our requirements. Two minor points, the toilet door was unusual in that it opened outwards with a low budget handle and the wardrobe had a cane drop down cover, which was not matching the quality of the rest of the room. Just minor points, as we had a super stay.

Very good stay in old town. Had deluxe room at the Mercury hotel. had a large veranda which faced the pool and was a sun trap all afternoon. Great location for beach and old town. Breakfast was good with lots of choice and cava on arrival was a lovely touch. Only negative was pool area is so covered by trees and shrubs that getting the sun was nearly impossible the few beds that did had people leaving towels on loungers from early so never available. We went the beach which was 18euro for 2 beds and a parasol. Glad we packed hoodies and tracksuit for evenings as can get windy and temperature drops. Great places to eat and plenty of bars in old town. Try Tapas alley and long walks along the spotless promenade stopping to people watch and having another beer.