No.31 Chating Road, Haicheng District, Beihai, Guangxi, 536007, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.4/10
Straordinario
1933 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione9.5
Strutture e servizi9.3
Servizio9.3
Pulizia9.4
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Recensioni positive(1896)
Recensioni con foto/video(611)
Magnifica vista sul mare(315)
Ideale per bambini(139)
Ottima colazione(127)
Reception gentilissima(123)
Piscina meravigliosa(78)
Vicino alla spiaggia(39)
Con servizi per bambini(27)
Attività per famiglie disponibili(13)
Recensioni negative(37)
Panchito Snr
Camera Deluxe (2 letti, con vista sul mare)
Soggiorno: nov 2024
Famiglia
2 recensione
9.0/10
Ottimo
Pubblicata: 22 dic 2024
Great place, central and clean.
Special mention go to Soul and Emily for cleaning work. Also Lan was great helping the kids playing bowling.
Nice service overall.
Traduci
Risposta dalla struttura: Dear guests, Thank you for staying in Furama Hotel Beihai. The hotel is committed to continuously improving every detail to provide each guest with a more perfect check-in experience. We look forward to your coming to furama Hotel Beihai!
Utente ospite
Camera Deluxe (2 letti, con vista sul mare)
Soggiorno: giu 2024
Famiglia
4 recensione
10.0/10
Eccezionale
Pubblicata: 9 lug 2024
My family love to stay in this place, the food was awesome and the stuff is super nice, Mrs. Xu was very helpful for all our questions, location is great. There is only small things happened in our room but they came in very quickly to fix the problem and exchange a new room for us, great service.
Traduci
Risposta dalla struttura: Dear guests, Thank you for staying in Furama Hotel Beihai. The hotel is committed to continuously improving every detail to provide each guest with a more perfect check-in experience. We look forward to your coming to furama Hotel Beihai!
Ekaterina Grigoryan
Camera Deluxe Doppia con vista sul mare
Soggiorno: set 2022
Viaggio con amici
1 recensione
9.0/10
Ottimo
Pubblicata: 18 ott 2022
The reception staff is very helpful, although more English-speaking staff would be advisable as most of the staff does not speak English and it is a 5star hotel. I would like to mention Lisa who speaks English and was very helpful, providing useful information regarding hotel facilities, Covid test places and places of interest. Big up to Lisa!
The breakfast buffet is okay, but the pastry choice is a bit limited and, generally, it feels that the hotel does not really cater for western guests (mainly Chinese dishes). The buffet lounge is full of light; it is very spacious and facing the seaside, which is great. However, the cleanliness can be improved as the tables and the floor were not cleaned quickly enough, and my table and the floor under it were greasy/dirty.
The facilities are quite varied. The pools, gym, tennis court, steam room were used during my stay and they were in good condition. The steam room takes a long time to heat up though. The staff in the gym/swimming pool does not speak English at all. The table tennis room and some other facilities were under maintanace during our stay, so we did not use them. Overall, the hotel has more recreational facilities than most hotels. Well done!
Regarding the location, the hotel is on the coast, but the sea is not swimmable there, so you can only enjoy the view. The hotels near the main Silver beach (for example, Crowne Plaza) are considerably more expensive (about 500rmb difference), so a 30-min taxi ride there (costs around 30 rmb one way) still makes the Furama hotel a much more economical option. The sea view from the rooms is very nice!
Overall, it was a very pleasant stay and a late checkout was highly appreciated! My rating of the hotel is 4.5.
Traduci
Risposta dalla struttura: Dear guests, Thank you very much for choosing Furama Beihai Hotel, your love for our hotel, and sharing your unforgettable stay experience. I am very happy to know that you recognize the hotel's services and facilities. Furama Beihai Hotel adheres to the service concept of smile, warmth and home. Thank you for your recognition and praise of our colleagues' work. Thank you for your valuable comments and suggestions to our hotel. We will continue to work hard. Every staff member of Furama North Sea Hotel is looking forward to your next visit. I wish you a smooth work and a happy life!
Martin Graham
Camera Deluxe Doppia con vista sul mare
Soggiorno: dic 2022
Solo
25 recensione
9.5/10
Fantastico
Pubblicata: 3 apr 2023
The hotel is large and beautifully decorated. The rooms were spacious, clean and had a great view over the sea.
There is a small beach downstairs from the hotel and the old street is around 15 minutes walk away. However, there aren't that many restaurants close to the hotel. Breakfast was great as we're the gym and swimming pool.
Big thankyou to Lincoln who really went out of his way to help on my stay and even assisted in booking tickets.
Traduci
Risposta dalla struttura: Dear guests, how do you do!Thank you very much for choosing Furama Beihai Hotel, your love for our hotel, and sharing your unforgettable stay experience. I am very happy to know that you recognize the hotel's services and facilities. Furama Beihai Hotel adheres to the service concept of smile, warmth and home. Thank you for your recognition and praise of our colleagues' work. Thank you for your valuable comments and suggestions to our hotel. We will continue to work hard. Every staff member of Furama North Sea Hotel is looking forward to your next visit. I wish you a smooth work and a happy life!
Utente ospite
Camera Superior (2 letti, con vista sul mare)
Soggiorno: dic 2023
Altro
5 recensione
10.0/10
Eccezionale
Pubblicata: 11 gen 2024
Friendly and quite clean
Traduci
Risposta dalla struttura: Dear guests, Thank you for staying in Furama Hotel Beihai. The hotel is committed to continuously improving every detail to provide each guest with a more perfect check-in experience. We look forward to your coming to furama Hotel Beihai!
Risposta dalla struttura: 尊敬的客人,非常感謝你對我們酒店的認可與好評。酒店致力於為客人提供高品質的住宿體驗,從房間的佈置到環境的營造,再到服務的提供,每一個環節每一個細節我們都用心對待。乾淨整潔舒適的房間、安靜優美的環境、熱情周到的服務以及完善的設施設備,都是我們為滿足客人需求所做出的努力。酒店獨特的地理位置,能直接通往金灘,讓客人可以盡情享受海濱風光,房間陽台的小沙發和絕佳海景視野更是為客人帶來了獨特的體驗。你的滿意是我們前進的動力,小富的自助餐1.2米以下的小童免費,每位成人都可以攜帶一位哦~歡迎再次回來品嚐,期待未來能再次為你服務,祝您生活愉快哦!
Yuebao
Camera Superior (letto matrimoniale, con vista sul mare)
Risposta dalla struttura: 尊敬的賓客,您好。非常感謝您選擇北海富麗華大酒店以及您對我們酒店的喜愛,看到您如此滿意,我們特別開心。能為您提供維護良好的環境、貼心的服務和舒適的住宿體驗,是我們一直努力的方向。也非常遺憾早餐沒能讓您滿意,小富這邊已經將您的反饋意見反映給餐飲部相關負責人,感謝您的反饋。期待您再次光臨,讓我們為您創造更多美好回憶!祝您生活愉快!
Risposta dalla struttura: 親愛客人您好!感謝您選擇北海富麗華大酒店。看到您如此滿意我們非常開心。也感謝您的反饋,小富這邊已經反映給工程部的同事進行空調維護和檢查,避免出現此問題影響客户休息。請相信我們都在努力為客户提供一個舒適的居住環境!相聚既是緣分,我們珍惜您每一次的入住機會,得到您的肯定和喜愛更是我們莫大的榮幸,我們會繼續努力提升自己,未來會更好,期待下次見。
Risposta dalla struttura: 尊敬的客户您好,歡迎入住北海富麗華大酒店,對於五一期間人多退房延時趕房等問題給您造成的入住推遲深感抱歉!關於您提到的門禁問題,小富和您解釋一下:出於安全保護酒店這邊設定了刷房卡的措施,是為了防止非酒店人員隨意進出酒店,影響酒店住店客户。給您帶來不便請您見諒哈~期待您的再次光臨,祝您生活愉快!
Risposta dalla struttura: 親愛客人您好!歡迎下榻北海富麗華大酒店。看到您如此滿意我們非常開心。酒店擁有完善的配套設施,健身房、泳池等都歡迎您多多體驗哦。相聚既是緣分,我們珍惜您每一次的入住機會,得到您的肯定和喜愛更是我們莫大的榮幸,我們會繼續努力提升自己,未來會更好,期待下次見。
Risposta dalla struttura: 尊敬的賓客,您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間詳細反饋您的入住體驗。對於您在入住期間遇到的諸多不便,我們深表歉意。因五一黃金週,酒店住房全滿,未能滿足您的免費升級房型需求,實在抱歉。您所提及的每一個問題我們均已高度重視,並會展開全面調查與整改,力求為每一位客人提供更優質的服務。關於您提及的預訂價格變動問題,節假日期間酒店價格會因促銷活動或房態調整存在短期浮動,平台上也有會相應的補貼促銷活動,因此可能導致不同時間段每位客户看到的價格會有些許的浮動,後續酒店會嚴格優化價格調整策略,避免此情況再次發生。對於未能第一時間為您提供主動禮賓服務,我們深感抱歉,我們已着手加強服務意識培訓,並在高峯期增派人手,優化入住流程,確保後續客人體驗更高效、順暢。關於您説的換房流程,因房型不同,換房需重新整理房間,房間打掃會需要一些等待時間。酒店最遲退房時間是12點,最早入住時間是14點。我們再次為此次不愉快的體驗致歉,我們深知五星級酒店不僅應以硬件定義,更需以細節服務體現誠意。您的反饋是我們改進的動力,期待能以煥然一新的面貌歡迎您歸來,祝您生活愉快!