Furama Hotel Beihai

The reception staff is very helpful, although more English-speaking staff would be advisable as most of the staff does not speak English and it is a 5star hotel. I would like to mention Lisa who speaks English and was very helpful, providing useful information regarding hotel facilities, Covid test places and places of interest. Big up to Lisa! The breakfast buffet is okay, but the pastry choice is a bit limited and, generally, it feels that the hotel does not really cater for western guests (mainly Chinese dishes). The buffet lounge is full of light; it is very spacious and facing the seaside, which is great. However, the cleanliness can be improved as the tables and the floor were not cleaned quickly enough, and my table and the floor under it were greasy/dirty. The facilities are quite varied. The pools, gym, tennis court, steam room were used during my stay and they were in good condition. The steam room takes a long time to heat up though. The staff in the gym/swimming pool does not speak English at all. The table tennis room and some other facilities were under maintanace during our stay, so we did not use them. Overall, the hotel has more recreational facilities than most hotels. Well done! Regarding the location, the hotel is on the coast, but the sea is not swimmable there, so you can only enjoy the view. The hotels near the main Silver beach (for example, Crowne Plaza) are considerably more expensive (about 500rmb difference), so a 30-min taxi ride there (costs around 30 rmb one way) still makes the Furama hotel a much more economical option. The sea view from the rooms is very nice! Overall, it was a very pleasant stay and a late checkout was highly appreciated! My rating of the hotel is 4.5.

The hotel is large and beautifully decorated. The rooms were spacious, clean and had a great view over the sea. There is a small beach downstairs from the hotel and the old street is around 15 minutes walk away. However, there aren't that many restaurants close to the hotel. Breakfast was great as we're the gym and swimming pool. Big thankyou to Lincoln who really went out of his way to help on my stay and even assisted in booking tickets.

Friendly and quite clean

This hotel is great. The staff go out of their way to serve you however they can and in English. The only downfall of the hotel, was that they don’t have a game room, they close the golf area and the bowling staff member were very rude. He reset three games before we finished and basically just laughed at us. He works at a bowling alley, but didn’t understand or know that you play ten rounds. Apart from this member of staff laughing at us. recommend staying at this hotel. But don’t expect to be able to use any of the entertainment facilities in the hotel.

29層的入住體驗感是真的還不錯 ，前台小徐姐姐還幫忙升級了樓層，退房的時候衣服給落下了還幫忙免費給寄回。真真太好了 。感謝客房蘇會瓊姐姐應對我不時的需求一次次的跑腿幫忙。實在是不好意思啦 ，給添麻煩了

地理位置好，去到老街也比較近，如不打車也可以步行前往。 面海景觀好，酒店門卡可以自由出入棧橋。 服務好，無論是前台服務員還是客房服務員，所有接觸過的服務員態度都非常好。生日當天酒店還贈送了一個蛋糕慶祝，小驚喜。 酒店設施齊全，雖然沒怎麼享用，但是看着有就很滿足。

酒店比較新，房間很寬敞明亮，面朝大海視野非常好。負一層可以直接通向沙灘觀景步道。不過正好最近天氣不好，能見度比較差。去老城不到兩公里，可以步行。去銀灘駕車20分鐘左右，非常方便。 酒店設施齊備，房間設施很舒適，符合五星級酒店的設定。浴缸很方便套浴缸套。有健身房和兩個泳池。我們去打了乒乓球，去室內泳池游泳，水很舒服。去游泳前跟前台反應沒有膠拖鞋，服務生反饋很快，及時送來房間。 服務員素質好，專業有禮周到。前台解説指引細緻，禮賓員熱情主動。👍 客房衞生很好，住的舒服。 早餐很豐盛，出品也好。服務生也很盡責，很及時清理衞生，細節做得很到位。

酒店位於市中心，周邊美食購物齊全，設計合理，地上地下停車場夠大夠方便，房間在高層看海景一流，電視機📺可以旋轉，可以泡澡看電視，不合理是浴缸旁邊沒有隔離或流走漏水的地方，一泡澡搞得水哪裡都是，這個是差評。

工作人員都很熱情，過年期間辦理入住很慢，但是安排我們去玩攀巖，可以打發時間。可以入住後大堂有個帶眼鏡的帥哥親子送房卡來帶我們到房間，態度還是很好的。刷房卡可以去樓下的沙灘和棧道，花園裡有幾衹孔雀，見人就開屏。我定的套房，挺大挺温馨，沒有陽台還是有點遺憾。早餐很豐盛，海鮮粥很新鮮！在北海有這樣的硬件和軟件我覺得還是很不錯的！希望以後有機會再來會有更好的體驗！