Utente ospite
29 dicembre 2024
Overall, my stay at Hotel Santika Batam was pleasant. The bed was comfortable, ensuring a good night's sleep. However, upon entering the room, there was a strange odor—likely from the recent renovations.
Breakfast was a highlight, offering a scrumptious variety that left a great impression.
That said, there were a couple of drawbacks. The shower was problematic, as the water temperature fluctuated constantly between hot and cold, making it difficult to enjoy a relaxing shower. Additionally, the hotel only provides one room key card, which controls both the electricity in the room and access to it. This lack of an extra card was inconvenient, especially when stepping out to collect food or attend to errands, as it left the room without power.
In summary, while the stay was generally comfortable, a few issues with the shower and room card policy could be improved for a better guest experience.
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