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5 stelle

Nobu Hotel Barcelona
4.5/548 Recensioni

Nobu Hotel Barcelona

Barcellona|1.91km dal Parc de Montjuic
We arrived just after check-in time to find only two working at their reception desk. Each with guests and one ahead of us in line. We waited patiently for around 10 minutes as they slowly managed to complete the check in of one. In that time the line had grown with 8 more guests waiting behind me to check in as well. I was next to check in, or thought I was, but an additional check in person stepped up to another station to help. But instead of asking for the next one he just helped an impatient guest waiting off to the side instead, making me wait almost 20 minutes just to check in. And beyond just changing you for the room they take a deposit, which I never had happen to me before. I have had hotels put credit cards on file but not actual deposits on top of the room charge. After we got to the room, had a lovely view but the windows were very dirty and couldn’t even take good pictures from it. Then after getting back from going out and about we found the phone and tv were dead. So no room service available or entertainment in our room . I went down to the front desk and asked about it and they said the whole building was out and there was nothing they could do. After we went to bed we were awoken by a maintenance man at 12:30 at night asking to fix our tv. I told him we were sleeping. I was so upset they would even think to send someone at that time of night, when I didn’t even ask them to come, I could hardly sleep after that. I went to the front desk the next morning to ask them about resending the maintenance man back to the room while we were out but they explained the whole building phone and tv was still out. I then asked why they would send someone to fix our tv in the middle of the night. They had no explanation. As of our last night here still no tv, phone, or room service. They have no estimate on when it might come back. For what I thought was a higher end hotel their customer service is lacking and maintenance of their building sub-standard.

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Viaggio di lavoro

Acevi Villarroel
4/555 Recensioni

Acevi Villarroel

Barcellona|2.12km dal Parc de Montjuic
Firstly, please let me thank you staff behind within the reception team as the staff I came across were a credit to your hotel. I had a booking with you for 7 nights from the 10th to 17th September stayed in room 701. Arrived on the Saturday evening at about 21.15hrs checked in, The gentleman behind reception who checked us in was great first thing he said was Mr & Mrs Barrett many congratulations to you both on celebrating your wedding anniversary, that along with the check in went really well and this made us feel special. Up to room Wow !! factor was really impressed however it was like a sauna No problems we can sort it tried to play around with the settings and struggled getting temp down, plus a few sockets in the room was not working. No letter wishing us congratulations Once we unpacked, we decided to have a look around and get our bearings. popped back to reception and mentioned about the Sockets next to bed not working in room and the temperature. the same gentleman said it's not a problem he can sort out the room temperature but sockets will have to wait till the morning, ok great thank you, can we please book the spa for Sunday around 5pm if its free, yes, he said no problems its book for us. that was it. Saturday night in the room was still very hot but we managed and by the morning it was nice and cool. Sunday afternoon there was someone different on so went to collect the key for the spa and towels off we went really excited as this was our anniversary day. Nothing in the spa was working apart from the pool with bubbles, the Steam room and Sauna was not on, went up to Reception asked the team they said it should be but I assured them nothing was on. we were asked to wait around 15 to 20 minutes which will give things time to warm up but we lost the experience by then. Once finished handed key back to Reception and asked if we could book a table in the restaurant tonight we were told this is closed and the bar is closed as well. But on the web site it says open !! so our plans were going side ways instead. I also mentioned again about sockets and was told we will be on it fiorst thing monday. Went up to room and ran the bath as going to have a jacuzzi, this didn't work reported this to the same person in reception, so we got dressed and went out for dinner. Monday going out said to the team we are out now so feel free to fix the sockets and Jacuzzi and will be back later on during the day. We got back quite late and visited a few sites within your city loads of photos, so by the time we got back didn't check nothing as we were really tired. Tuesday morning completely forgot to check to see if things were working as we had a very early start and a long day. came back late evening time and once again completely tired. Wednesday, I tried the sockets again and still not working so on my way out I mentioned to the team about these and i assumed the Jacuzzi would be the same. They were shocked and thought thes

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Leggi le recensioni degli ospiti sugli hotel di Barcellona

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Hotel Concordia Barcelona
4.1/579 Recensioni
Ciutat Vella
Abbiamo soggiornato 3 gg in questo hotel..ottimo sotto tutti I punti di vista..la posizione non centrale..ma in un quartiere Poble Sec ricco di negozi ..ristoranti..bar..centro commerciale...ottima l'accoglienza..alla reception Alessia...italiana che ti mette a proprio agio e prodiga di consigli..e lo chef..anch'esso italiano..con cui abbiamo scambiato piacevoli chiacchiere...a pochissimi metri..la fermata della metro e dei bus x Raggiungere tutte le bellezze di Barcellona..impossibile da visitare in 3 gg...questo hotel sarà il nostro punto di riferimento quando torneremo
B Hotel
4.4/5123 Recensioni
- 24/7 check in - 5 mins walk to station - weird bathroom design, no door - quite small toilet - swimming pool at the roof, quite good view
La Franca Travellers Adults Only
3.9/590 Recensioni
Ciutat Vella
reading the reviews about the place being disturbed worried me a bit, but we got there from the metro (Poble Sec Ⓜ️) which is a 5minutes walk, they have complimentary detox water and it was refreshing, felt like we needed that after an 1 and half our of flight and another hour to get to the hotel. I can hear people talking from the street and possibly the other room but it didn’t bother me that much. The beds are comfortable, the room is spacious the staff are amazing, helpful and friendly breakfast is satisfying. only thing is that there’s no outlet near the bedside so we had to charge phones somewhere out of reach from your rest. overall it was an excellent stay and me and my boyfriend would surely stay here when we come back.
InterContinental Barcelona, an IHG Hotel
4.4/592 Recensioni
Ciutat Vella
Luis è in servizio alla reception con entusiasmo e pazienza ~ Luis Spero che vedrai questo messaggio ~perché uso il TripAdvisor per valutare il soggiorno non è un successo sul sito web. E apprezzo davvero che tutto quello che hai fatto per noi quando ci fermiamo. Grazie! vedrai l'anno prossimo:)
Break N Bed
3/55 Recensioni
Ciutat Vella
Una notte ho trascorso lì l'albero situato in una zona tranquilla ci sono molti supermercati intorno a esso.Il personale era amichevole e utile pulito era molto buono.C'è cucina che si può cucinare e riscaldare il vostro cibo anche (cucinetto - microonde) ma breve a (kieves -plates ......) wifi gratuito
Hostal Elkano
3.4/553 Recensioni
Ciutat Vella
Siamo stati 4 notti in questo hostel. La camera è abbastanza pulita, con lavandino in camera con sapone e asciugamani. La camera ha le pareti di 1mm e quindi si sente tutto dalle camere adiacenti e dalla strada. È necessario tappetti e mascherina perché le tende non chiudono bene. I 3 bagni condivisi sono molto puliti (passa spesso la signora per pulire), sono un po piccoli ma funzionali. Il personale è gentilissimo anche per indicazioni. La metro e i bus sono a 3 minuti. Zona tranquilla piena di bar e supermercati 24h. Lo consiglio per un soggiorno breve.

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