Ainb Gothic-Jaume I Apartments

La posizione è ottima con molte buone opzioni di cibo in giro e attività. La stanza è pulita e molto bella. Il nostro bagno ha avuto un problema e ha funzionato tutto il tempo. La comunicazione e la facilità del check-in sono state fantastiche.

Davvero molto deluso. Nessuno da servire, nessuno per risolvere il problema.

Apar**ent was great. Stairs was murder. The areas they suggest to store your suitcase do not exist. But there are a few around. Just hard to find. They offer early check-in. But there is no such thing you cannot enter the property until exactly 3 o’clock. Otherwise very amazing place. I would recommend it to anyone that can handle stairs

The building is in an amazing location. Right in the Gothic Quarter, maybe 15 minute gentle walk to Las Ramblas and all of the amazing restaurants in El Born. The apar**ent itself was spotless, a good size and the bed comfortable. Unfortunately the management company really lets it down. We arrived in Barcelona at 3pm and after a speedy airport transfer arrived at the building within half an hour. We didn’t get into our apar**ent until about 7-7:30pm due to the complete lack of communication from our hosts. The building is keypad/ app entry. There is nobody there to meet you. We received no communication ahead of our arrival as to what we should expect, no door code, no room number. Nothing. There’s a couple of phone numbers on the side of the building. We tried these several times to no response. Luckily, we had booked our stay through Love Holidays who helped us get to the bottom of the situation. We were put on high priority as we literally couldn’t get in the building! Eventually, after several attempts from LH, they managed to get into contact with the building management. We were given a door code. Excellent. We got into the lobby! Then after much back and forth we told them we still didn’t know what room we were supposed to be in or how to even enter. Then after a few hours Ainb got in touch with us, asked us to pay the local taxes and upon proof will send over room details. We got all of that, used the keypad on the apar**ent door (there’s also an app you can use but that didn’t work for us) and got into our room. As mentioned above, the room was clean, the bed comfy and I guess it was well enough equipped. Our room was a little rough round the edges- plug socket in the bathroom was left on the counter rather than in the wall where it should be, the laminate flooring wasn’t laid properly (gaps between each slat), bedside lamps didn’t work, the oven (which looked brand new!) didn’t work either.. I absolutely loved Barcelona and I want to return, but I just wouldn’t stay here again. Not only is Ainb completely disorganised and can’t send check in information in advance, they just don’t seem to care about upkeeping the place.

Liked every single minute out there 😍 Everything was perfect. The communication was also good. No problems at all. Highly recommend!! I’ll definitely come back here!

I like the stay overall but had an issue on the last day and the hosts were completely unresponsive mid crisis. Nobody followed up after the fact and nobody answered the “help” number during. Left a bad taste in my mouth

The ac never got cold enough to actually cool the apar**ent. It was consistently over 80 degrees and almost 90 during the day.

The apar**ent I arrived at was not the one in the advertising pictures and was totally unacceptable. I tried to call the host but they did not answer their phone. I left without staying and wrote to the host requesting a refund. They refused citing their cancellation policy. I've referred this fraud to my credit card company. I found a nice place elsewhere and other than this incident loved Barcelona.