Recensioni su TRIBE Living Bangkok Sukhumvit 39 by AccorHotels

Risposta dalla struttura: Caro Tomalion,Grazie mille per la tua fantastica recensione! Sono emozionato di sapere che hai avuto un'esperienza fantastica al Tribe Living Bangkok Sukhumvit 39. È fantastico sapere che il nostro personale super cordiale, il letto incredibilmente comodo e la deliziosa colazione hanno reso speciale il tuo soggiorno. Siamo contenti che ti sia piaciuto anche il caffè in camera: non c'è niente di meglio che iniziare la giornata con una buona tazza! Non vediamo l'ora di darti il ​​benvenuto la prossima volta.Ci vediamo presto!Cordiali saluti,Wichit Wandee (Max) Executive Assistant Manager

Risposta dalla struttura: Gentile DearJorie,Grazie per aver dedicato del tempo a condividere il tuo feedback. Mi dispiace davvero molto per i problemi che hai riscontrato durante il tuo soggiorno, dalle difficoltà con la tessera magnetica allo scambio con il detersivo per il bucato e all'inconveniente di essere stato trasferito in una tipologia di camera che non soddisfaceva le tue esigenze. La tua esperienza con la stufa non funzionante, il rumore nella tua stanza e la mancanza di servizi e pantofole riforniti sono ben lontani dallo standard che intendiamo fornire.Apprezzo che tu abbia portato queste questioni alla nostra attenzione e ti assicuro che le esamineremo con il nostro team per evitare che si verifichino simili eventi in futuro. Se i tuoi viaggi ti riportassero a Bangkok, sarei felice di avere l'opportunità di sistemare le cose e garantire un soggiorno più confortevole.Grazie ancora una volta per il tuo prezioso feedback.Cordiali saluti,Wichit Wandee (Max) Assistente esecutivo del direttore

Risposta dalla struttura: Dear Zai M., Thank you for taking the time to share such a detailed and thoughtful review of your stay at Tribe Living Bangkok Sukhumvit 39. We're thrilled to hear that you enjoyed our fantastic location, unique service style, and vibrant neighborhood with nearby shops and cafes. It’s wonderful to know that our team made you feel like a Thai friend rather than just a guest. We’re glad you appreciated the cool interiors, the gym, and the convenience of our 24-hour Grab and Go shop. The shuttle service to EmQuartier is indeed designed to help guests navigate Bangkok’s busy streets more easily, and we’re happy it worked well for you. We apologize for the limited seating at the pool lounge during busy times and appreciate your feedback as we continue to improve. We can’t wait to welcome you back on your next visit to Sukhumvit! Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Risposta dalla struttura: Dear Guest, Thank you for your kind feedback! I’m delighted to hear that you enjoyed our convenient location, the shuttle service to the BTS station, and the warm hospitality from our team. We hope to welcome you back for another pleasant stay with us soon. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Risposta dalla struttura: Dear Guest, Thank you for your wonderful review and recommendation. We're thrilled to hear that you appreciated our spacious and clean rooms, convenient lighting and charging facilities, as well as our breakfast buffet with its variety and attentive service. It’s also great to know that our hourly shuttle service to the BTS station added to your convenience. We hope to welcome you back to Tribe Living Bangkok Sukhumvit 39 for another enjoyable stay soon. Warm regards, Wichit Wandee Executive Assistant Manager

Risposta dalla struttura: Dear Guest, Thank you for your feedback and recommendation! We’re happy to share that every room at Tribe Living Bangkok Sukhumvit 39 is equipped with a semi-automatic washlet for your convenience. We’re delighted you enjoyed your stay and hope to welcome you back for another great experience soon! Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Risposta dalla struttura: Dear Guest, Thank you for your detailed feedback and for sharing your experience. We're delighted that you enjoyed your stay overall, but we regret the inconvenience caused by the bathroom design in your queen-size bedroom. We understand the importance of privacy and functionality in the bathroom area. Please rest assured that we are in the process of installing frosted glass to improve privacy, and we will also review the feasibility of adding towel racks or hooks. Regarding the water leakage, we will have our maintenance team inspect and resolve the issue to ensure a more comfortable experience for future stays. It’s great to hear that your parents were satisfied with their room, and we appreciate your patience and understanding. We hope to welcome you back for an even better stay next time. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Risposta dalla struttura: Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with the toilet drainage, smell, and water heater. Please rest assured that we take such matters seriously, and we will immediately address these concerns to ensure that they are resolved. We’re glad to hear that you found the room clean and spacious, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Risposta dalla struttura: Dear Malias, Thank you so much for your kind words! I’m truly delighted to hear that our team made such a positive impression on your stay. Your appreciation means a lot to us, and I’ll be sure to share your lovely feedback with everyone. We can’t wait to welcome you back to Tribe Living Bangkok Sukhumvit 39 for another memorable experience. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Risposta dalla struttura: Dear Sing Sang Sung, Thank you for sharing your experience with us! I’m delighted to hear that you enjoyed our new hotel, the service provided, and our comfortable rooms. While we are located about a 10-minute walk from Phrom Phong BTS station, we also offer a shuttle service for drop-offs to make your journey even more convenient. We hope to have the pleasure of welcoming you back to Tribe Living Bangkok Sukhumvit 39 soon. Warm regards, Wichit Wandee (Max) Executive Assistant Manager.

Risposta dalla struttura: Dear 0xShark, Thank you for sharing your thoughts with us. We're glad you had the opportunity to enjoy our onsen facilities. As the onsen is operated by a third-party provider, we’ll be sure to share your feedback with them to help enhance their services. We hope to welcome you back for an even better experience next time you visit Bangkok. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Risposta dalla struttura: Dear Shelleypc,Thank you for sharing your feedback with us. I’m glad to hear that you had an overall great experience, though I apologize for the inconvenience caused by the size of the toilet and water spillage after your shower. We will take your comments into consideration for future improvements.We look forward to welcoming you back to Tribe Living Bangkok Sukhumvit 39 for another exceptional stay!Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Risposta dalla struttura: Dear Guest, Thank you for sharing your wonderful experience at Tribe Living Bangkok Sukhumvit 39. We're delighted to hear that you enjoyed the clean and spacious apartment, as well as the convenience of having cooking facilities, a microwave, and a washing machine during your stay. It's great to know that the layout of our apartments, with separate rooms and a shared bathroom, worked well for your family or friends' trip, giving everyone the space and comfort they needed. We hope to welcome you back again soon for another enjoyable stay! Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Risposta dalla struttura: Dear KAMLUNG, Thank you for sharing your feedback! I’m glad to hear you found the room clean and that everything you needed was easily accessible during your stay. We hope to welcome you back to Tribe Living Bangkok Sukhumvit 39 for another enjoyable experience soon! Warm regards, Wichit Wandee (Max) Executive Assistant Manager