Recensioni su The Hidden Ridge Resort

I love, Love, love..!!!!!!!!!!!!!! I like neat things, so I reviewed this place before choosing one, and there were many reviews that this low-grade hotel is old and old. However, the view of the hottop was wonderful, and I was very satisfied with the hotel. They constantly provided firewood for the fireplace, and even the staff were all wonderful. I called early check-ins, but the kind staff allowed me to enjoy this hotel a lot quicker! Hotel with lots of favor! Of course, if you want a nice new hotel these days, everyone except us will feel like they are old, but we wanted this country style! The microwave, refrigerator, dishwasher, and fireplace were the best enough here! So I enjoyed the great service until I left the room. Ed ex

Great stay. Rooms looking a little dated, but would go back in a second.

Nice location, nice to have 3 beds and a separate bedroom. Fireplace and right kitchen amenities. Very noisy until 1:30 am due to neighbors. A bag of compost was left sitting in the entry to the unit. The shower soap bottle was broken off the wall. The unit was very, very warm, especially in the loft. The beds were decent and the shower temperature was good.

Beautiful resort, hot tub is amazing, transportation to town was convenient. Over all a wonderful experience.

The resort staff were extremely friendly and helpful and our loft chalet was bright and comfortable. Nice amenities too, hot tub was particularly welcome after a day on the slopes

Everything is perfect: location, apartment, hot pools, guest service. Just two small issues: changing room for hot pools is too small, as well as lockers there. Secondly, it would be nice to have some lights at the barbeque places.

The staff was great. They were very friendly and helpful. I locked us out of our truck and the young guy shovelling snow was very helpful in getting us back in getting the tools we needed. The room was clean and very cozy. The outdoor hot tub was comfortable and welcoming. The only criticism is the bathroom floor is very cold on bare feet, but if that’s the only complaint I consider that an excellent stay. If I come back to Banff we will definitely book their again.

I don’t like VIP access benefit, but I love this property overall

We came for my birthday. We had a excellent time. The room was nice & warm. Fire place was easy to navigate. Added bonus was free underground parking. The heated pools and sauna are a must! We enjoyed them in minus 30 no problem

This property is very dated for such an absorbent price! Although the staff are very nice, there is a clear lack of good management. We stayed 6 nights. A printed note advised when there will be cleaning etc. including vacuuming which never happened. There was no bed linen for the pullout couch. The mattress protector on the pullout couch was full of dirt. The cushions were stained and had merely been turned over so guests don’t notice. The toiletries in the shower were never replenished. Thankfully, we brought extra toiletries. We asked a cleaner to get more toilet paper but on our return later that day, it had not been done so we had to go to the office to obtain some. The dishwasher and sink are tiny but they give you a massive cutting board that doesn’t fit in either, so doubt that ever gets a good clean! There are not full sets of any crockery, ie. 4 cups, 3 bowls, 5 glasses etc. No oven trays so if you are cooking, it will drip and the fire alarm goes off. There’s just a complete lack of any quality control. I would not recommend staying here!

We loved this property. Nice and quiet location. Checking in was easy and the receptionist was really friendly, professional and helpful. The condo itself was clean, cozy, beds were comfortable and the kitchen was well equipped. Thanks, we will always go back!

Very beautiful pool and view

The gentleman that helped me at the front desk was very generous in giving us a free upgrade! It was very convenient! It was easier to go to the hot tub as it was just next door! Highly recommend this place. Very clean and spacious!!!

Excellent :)