Recensioni su Kayumanis Nusa Dua Private Villa & Spa

Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay, particularly regarding the condition of the villa and the discomfort caused by bed bugs. This is certainly not the standard we uphold at Kayumanis Nusa Dua Private Villa & Spa.Please be assured that your comments have been taken very seriously. We are conducting a thorough inspection and taking immediate steps to address these concerns to ensure the comfort and safety of all our guests.We regret that we did not have the opportunity to make things right during your stay, and we hope to have the chance to welcome you back in the future to provide you with the high-quality experience you deserve.Warm regards,Management TeamKayumanis Nusa Dua Private Villa & Spa

Risposta dalla struttura: Dear Valued Guest,Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed the private atmosphere of Kayumanis Nusa Dua Private Villa & Spa, as well as the various complimentary services we offer, including airport transfer, shuttle bus, minibar, and afternoon tea. We’re also glad you had a great spa experience.Your kind words inspire us to continue delivering exceptional service, and we look forward to welcoming you back for another relaxing stay.Warm regards,Management TeamKayumanis Nusa Dua Private Villa & Spa

Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay at Kayumanis Nusa Dua Private Villa & Spa.We deeply regret to hear that your experience did not meet your expectations and that several aspects of your stay were disappointing. Please accept our sincerest apologies for the inconveniences you encountered, particularly with the condition of the villa, outdoor shower, cleanliness, breakfast quality, and overall property maintenance. This is certainly not the level of experience we aim to provide.We also apologize for the disturbance caused by the renovation work in neighboring villas. While these improvements are necessary to enhance our facilities, we understand they should never come at the cost of our guests' comfort and enjoyment.Your comments regarding the villa's facilities and design, including the outdoor shower, bathtub, and door locking system, have been noted and will be reviewed with our team for further improvement. Additionally, we are sorry to learn that our beach and surrounding area did not meet your expectations, especially in comparison to your previous experience elsewhere.On a positive note, we’re glad you appreciated the complimentary airport transfers and our convenient location near Bali Collection.Your feedback is invaluable to us, and we thank you once again for bringing these issues to our attention. We are committed to improving and hope to have the opportunity to welcome you back in the future to restore your confidence in our service.Warm regards,Management TeamKayumanis Nusa Dua Private Villa & Spa

Risposta dalla struttura: Dear Valued Guest,Thank you for your kind feedback and for highlighting the quality of our service and afternoon tea. We’re glad you enjoyed these aspects of your stay.We appreciate your comments regarding the open-air shower, and we understand that it may not suit everyone’s preferences. Your feedback is valuable and will be taken into consideration as we continue to improve our facilities.We hope to welcome you back soon for another memorable stay.Warm regards,Management TeamKayumanis Nusa Dua Private Villa & Spa

Risposta dalla struttura: Dear Valued Guest,Thank you very much for your kind words. We are delighted to hear that you enjoyed the beautiful environment and convenient access to the seaside from Kayumanis Nusa Dua Private Villa & Spa.We also appreciate your compliments about our friendly staff and attentive housekeeping team. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another wonderful stay.Warm regards,Management TeamKayumanis Nusa Dua Private Villa & Spa

Risposta dalla struttura: Dear Valued Guest,Thank you for your kind words. We are truly pleased to know that your experience at Kayumanis Nusa Dua Private Villa & Spa was very wonderful. On behalf of the management, we sincerely appreciate your support and look forward to the pleasure of welcoming you back in the near future.Warm regards,Management TeamKayumanis Nusa Dua Private Villa & Spa

Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your experience at Kayumanis Nusa Dua Private Villa & Spa. We are pleased to hear that you enjoyed the spacious private swimming pool and our attentive service.We appreciate your understanding and positive remarks regarding the unique design of the open-air bathroom and bedroom setup. Your comfort and privacy are very important to us.We look forward to welcoming you back for another enjoyable stay.Warm regards,Management TeamKayumanis Nusa Dua Private Villa & Spa

Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your feedback. We truly appreciate your visit to Kayumanis Nusa Dua Private Villa & Spa. While we are glad you enjoyed certain aspects of your stay, we sincerely hope to have the opportunity to welcome you back and provide an experience that exceeds your expectations.With warmest regards,Management Kayumanis Nusa Dua Private Villa & Spa

Risposta dalla struttura: Dear Valued Guest,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the environment and the service during your stay at Kayumanis Nusa Dua Private Villa & Spa. On behalf of the management, we truly appreciate your support and look forward to welcoming you back for another memorable experience.Warm regards,Management TeamKayumanis Nusa Dua Private Villa & Spa

Risposta dalla struttura: Dear 02120SQalbertom Greetings from Kayumanis Nusa Dua Private Villa and Spa! Thank you for sharing your review on TripAdvisor.com. It's very happy to learn that you had an enjoyable time during your stay in Kayumanis Nusa Dua recently. We greatly appreciate your kind compliments to our team. We will share your feedback with them, and for sure they will be more motivated to keep maintaining and even improving the quality in the future. We look forward to welcoming you back to stay with us again in the future. Best Regards, Karta General Manage

Risposta dalla struttura: Dear Nandocaccia, Greetings from Kayumanis Nusa Dua Private Villa and Spa! First of all, we would like to thank you for your positive review on TripAdvisor. It's good to hear that you had a wonderful time during your recent stay with us. We look forward to welcoming you back to stay again at Kayumanis Nusa Dua in the not too distance future. Best regards, Karta General Manager 

Risposta dalla struttura: Dear anthonug307 Greetings from Kayumanis Nusa Dua Private Villa and Spa! Thank you for taking the precious time to share your experience on TripAdvisor. We are really happy to hear that you had a wonderful time during your recent stay at Kayumanis Nusa Dua. We highly appreciate your positive testimonial regarding our staff, especially Bagus and Agung. Indeed, we are highly motivated to continue improving things. We look forward to welcoming you back to stay again at Kayumanis Nusa Dua in the near future. Best regards, Karta General Manager