Recensioni su Gusde House and Villa Bali

Risposta dalla struttura: Dear Mr/s. RefilweWarmest greetings from Gusde Tranquil Villas by EPSThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this.Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be memorable experience.Thank you and have a nice day ahead.Best regards,Gusde Tranquil Villas by EPSCorporate Management Team

Risposta dalla struttura: Dear Mr&s. AleksandrWarmest greetings from Gusde Tranquil Villas by EPSThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,Gusde Tranquil Villas by EPSCorporate Management Team

Risposta dalla struttura: Dear Mr&s AidenWarmest greetings from Gusde Tranquil Villas by EPSThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be memorable experience.Thank you and have a nice day ahead.Best regards,Gusde Tranquil Villas by EPSCorporate Management Team

Risposta dalla struttura: Dear Guest,Warmest greetings from Gusde Tranquil Villas by EPSThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,Gusde Tranquil Villas by EPSCorporate Management Team

Risposta dalla struttura: Dear Mr&s Warmest greetings from Gusde Tranquil Villas by EPSThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be memorable experience.Thank you and have a nice day ahead.Best regards,Gusde Tranquil Villas by EPSCorporate Management Team

Risposta dalla struttura: Dear Valued Guest,Thank you for sharing your experience with us. We are truly sorry to hear that your stay did not meet your expectations, and we sincerely apologize for the inconveniences you faced during your visit to Gusde Tranquil Villas.We understand how important comfort, quiet, and timely service are, and we're truly sorry that you encountered issues with sound insulation, insects, and breakfast service. Please know that we take every guest’s feedback seriously and will be reviewing your concerns with our team to ensure we improve in all areas mentioned.Regarding breakfast service, we always aim to serve guests in the order of their arrival, but occasionally kitchen timing and meal complexity can create unintended delays. We will reinforce better communication among our staff to ensure smoother experiences moving forward. Your feedback about the room and water pressure has also been noted, and our maintenance team is actively working on improvements.We deeply regret that your impression of our service was not in line with the warm and welcoming hospitality we are known for. Despite this experience, we hope you will give us the opportunity to provide you with a much better stay in the future.With kind regards,Gusde Tranquil Villas

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize if your experience did not meet expectations. Your comfort and satisfaction are our top priorities, and we take all guest concerns very seriously.Regarding cleanliness and service, we are surprised to hear about these issues as we strive to maintain high standards. Our housekeeping team ensures that all rooms are cleaned thoroughly before guest check-in. However, we regret if this was not reflected in your experience. We would have been more than happy to assist you had we been informed during your stay.We also apologize if there were any language barriers at the front desk. Our staff is always willing to assist, and we are continuously working on improving communication to better serve our international guests.We truly appreciate your feedback, as it helps us improve our services. If you would like to discuss this further, please reach out to us directly—we would love the opportunity to make things right.Best regards,Gusde Tranquils Villas.

Risposta dalla struttura: Dear Guest User,Thank you for your wonderful review! We are delighted to hear that you enjoyed the lush, rainforest-like environment and the spacious room with a semi-open-air bathroom. Experiencing a storm while showering must have been a truly unique and refreshing moment!We’re also happy to know that our friendly staff could assist you and that you loved the breakfast at the restaurant in front of the villa. Your kind words mean a lot to us, and we hope to welcome you back to Gusde Tranquil Villas for another memorable stay.Best regards,Gusde Tranquil Villas Team

Risposta dalla struttura: Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear about your dissatisfaction during your stay and deeply regret that your experience did not meet your expectations.Regarding the room arrangement, we strive to provide our guests with the best accommodations and experiences. We sincerely apologize if the room did not match your expectations or if there was any miscommunication during your booking or stay. Please rest assured that we take your comments very seriously, and we will investigate the matter to ensure improvements are made.We are committed to enhancing our services and facilities to provide all our guests with a comfortable and pleasant experience. Your feedback helps us learn and improve, and we genuinely appreciate your time in bringing these matters to our attention.Should you wish to discuss your concerns further or allow us an opportunity to regain your trust, please feel free to contact us directly. We hope to have the chance to welcome you back in the future and provide you with the quality stay you deserve.Warm regards,Gusde Tranquil Villas

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you found the overall environment pleasant and that you would recommend our property.We apologize for the inconvenience caused by the bird sounds in the early morning. Your comments are important to us, and we’ll look into ways to minimize such disturbances in the future to improve our guests’ experience.We truly appreciate your visit and hope to welcome you back soon for an even more enjoyable stay!Warm regards,Gusde Tranquil Villas Team

Risposta dalla struttura: Dear Mr/s. Anonymous UserWarmest greetings from Gusde Tranquil Villas by EPSThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be memorable experience.Thank you and have a nice day ahead.Best regards,Gusde Tranquil Villas by EPSCorporate Management Team

Risposta dalla struttura: Dear Mr/s. PepperrrrWarmest greetings from Gusde Tranquil Villas by EPSThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be memorable experience.Thank you and have a nice day ahead.Best regards,Gusde Tranquil Villas by EPSCorporate Management Team

Risposta dalla struttura: Dear Mr/s. 123-123-123Warmest greetings from Gusde Tranquil Villas by EPSThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this.Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be memorable experience.Thank you and have a nice day ahead.Best regards,Gusde Tranquil Villas by EPSCorporate Management Team

Risposta dalla struttura: Dear Guest,Thank you for sharing your experience with us! We’re glad you enjoyed our convenient location and the vibrant surroundings, as well as the peaceful atmosphere of our property.We apologize for any inconvenience caused by the bathroom facilities and appreciate your feedback on this. We are constantly working on improving our amenities to ensure a comfortable stay for all our guests.Thank you once again for your valuable comments, and we hope to welcome you back for an even better experience in the future.Warm regards,Gusde Tranquil Villas by EPS