Amaris Hotel Sunset Road Bali

I did not read guest reviews because I trusted Amaris as a brand, and I really regretted that caused I have booked 3 rooms for 3 nights. The owner or hotel management should RENOVATE the hotel rooms, or REPLACE all the bad things in the room. There is bad smell in 3 rooms on 5th floor when we enter the rooms, I looked at other room on 5th floor there is also the bad smell. 1 room on 2nd floor also so hot, the technician came but the air conditioner still not working properly. I've killed 2 small cockroaches inside my room but did not take a photos caused I'm in a hurry to move to another hotel. Please see the photos I attached if you want to know another problems happens in the room. Tutup keran air lepas. Untuk membuka keran air di wastafel juga seret (ga gampang). Tempat sampah sudah jelek dan berkarat. Safety box juga ada karatnya karena cat terkelupas. Air AC menetes. 2 staff resepsionis yang perempuan ramah dan mau membantu. Ada juga housekeeping staff laki-laki yang sabar bantu kita pindah2 kamar. Saya menginap saat lebaran sehingga sepertinya hanya tersisa 2 kamar kosong untuk pindah kamar.

Very good

Nyaman