Recensioni su Puri Saraswati Dijiwa Ubud

Risposta dalla struttura: Dear Mr/s, We understand your concern about the room's appearance. Our hotel is designed to provide a comfortable and relaxing atmosphere. If there were specific aspects of the room that made you feel uncomfortable, please let us know so we can address them. We want all our guests to feel safe and welcome.Warm regardsI Wayan Sudiarta Resort Manager Puri Saraswati Dijiwa Ubud

Risposta dalla struttura: Dear Mr Eriks, Thank you so much for your incredibly kind and detailed review of your recent stay with us! We are absolutely thrilled to hear that you had such a satisfying experience and that we were able to exceed your expectations in so many ways.It brings us immense joy to know that you were pleased with the attention you received at our reception and that our team members made you feel supported and comfortable. We pride ourselves on having a warm and helpful staff, and your words truly affirm their dedication.We're also delighted that our room services team's efforts to anticipate your needs were noticed and appreciated. It's fantastic to hear that you enjoyed the authentic Balinese culture reflected in your room and the excellent service approach from all our employees.We're glad you found our location in Ubud ideal and enjoyed the breakfast at Lotus Cafe with its beautiful Water Temple view. Your detailed description of the breakfast experience and the serene atmosphere is truly wonderful to read.Thank you for highlighting our motorbike rental service as well! We're happy to know it was convenient and well-priced for you.Your feedback means the world to us, and knowing that you left very satisfied and would choose to stay with us again is the highest compliment we could receive. We eagerly look forward to welcoming you back to [Your Hotel Name] on your next visit to Ubud!Warmest regards,The Management TeamI Wayan Sudiarta Resort ManagerPuri Saraswati Dijiwa Ubud

Risposta dalla struttura: Dear Valued Guest,Thank you so much for your wonderful review! We're delighted you enjoyed our central location, the unique experience of dining in the Water Palace, and the comfort of your room with its lovely views. We hope to welcome you back soon!Warm RegardI Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud

Risposta dalla struttura: Dear Mr/s, Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you found our facilities, staff, and cleanliness to be to your liking. At our hotel, we are committed to providing our guests with the best possible experience, and it is feedback like yours that helps us to continue to improve our services. We are grateful for your positive review, and we will be sure to share your kind words with our team. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit. Thank you again for choosing our hotel, and we hope to see you soon. Warm RegardsPuri Saraswati Dijiwa Ubud

Risposta dalla struttura: Dear Valued Guest,Thank you so much for your wonderful review! We're delighted you enjoyed our great location near Ubud Palace and found the courtyard scenery unique. It's great to hear you appreciated the opportunity to visit the neighboring temple and the purple clothing experience for photos. We hope to welcome you back again soon!Warm RegardsI Wayan sudiartaResort ManagerPuri saraswati Dijiwa Ubud

Risposta dalla struttura: Dear Mr/s,Thank you for your wonderful review! We are delighted to hear that you enjoyed our prime location and found it convenient with the nearby shops open late. It's great to know that you appreciated the organization and cleanliness of your room.We apologize for any inconvenience caused by the local creatures. We strive to provide an authentic experience, and sometimes that includes encounters with the local wildlife. We appreciate your understanding on this matter.We also acknowledge your feedback regarding the breakfast options at Lotus Cafe. We are continuously looking for ways to improve and will take your comments into consideration to enhance our offerings.We hope to welcome you back soon and provide you with another enjoyable stay.Warm regards,I Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud

Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your experience. We are truly sorry to hear that your room type was changed without your knowledge and that you were disappointed not to have the lotus view you preferred. This is certainly not our standard practice, and we will be reviewing our internal communication procedures to prevent this from happening again.Warm RegardsI Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud

Risposta dalla struttura: Dear Mr/s Svetlanda,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay.Regarding the mosquito treatment, we deeply regret that it disrupted your comfort, especially considering your health condition at the time. We should have taken your situation into account and postponed the treatment. Your safety and well-being are our top priorities, and we will ensure better communication and coordination in the future.We are also sorry to hear about the noise issues you encountered. We understand how important a quiet and restful environment is, and we will look into improving the soundproofing of our rooms and addressing the door creaking problem immediately.We appreciate your feedback as it helps us to improve our services. Please reach out to us directly if you decide to stay with us again, and we will make sure your experience is much more pleasant.Warm regards,I Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud

Risposta dalla struttura: Dear Mr/s Shenyi, We appreciate you acknowledging the breakfast options, even though it's not a buffet, we strive to provide a satisfying and varied selection.We agree that our location is a major plus, being right next to the Ubud Royal Palace offers easy access to many points of interest.Regarding the bathtub issue, we sincerely apologize for the inconvenience. This is definitely not the experience we aim for. We will investigate this specific concern and take the necessary steps to ensure it doesn't happen again.We value your feedback and hope to have the opportunity to welcome you back to our hotel in the future.Warm RegardsI Wayan SudiartaResort Manager Puri Saraswati Dijiwa Ubud

Risposta dalla struttura: Dear Mr/s Huatingmanchong,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and appreciated our prime location near the palace and market.We're delighted that you took advantage of the free access to the Water Palace and enjoyed the evening performances. It's great to know that our breakfast options and the distinctive flavors met your expectations. We are also pleased that you found our dining discounts for hotel guests beneficial.While our swimming pool is indeed cozy, we're glad it provided a clean and refreshing experience. We're especially happy to hear that our hotel gave you a good sense of the local architectural style during your stay.We hope to welcome you back for another enjoyable stay in the future!Best regards,I Wayan Sudiarta Resort ManagerPuri Saraswati Dijiwa Ubud

Risposta dalla struttura: Dear Mr or Mrs,Thank you for your kind review! We are delighted to hear that you enjoyed your stay in the Ubud area and found our location convenient with the nearby amenities such as convenience stores, bars, and coffee shops.We are especially pleased to know that you appreciated our hotel's environment and found it suitable for a vacation. It's great to hear that you enjoyed the beautiful setting of our restaurant and found our staff to be friendly.Your positive feedback means a lot to us and encourages us to continue providing the best experience for our guests. We look forward to welcoming you back in the future!Best regards,I Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud

Risposta dalla struttura: Dear Mr/s Thank you for your kind words and for choosing to stay with us. We are delighted to hear that you enjoyed your time here and found the surroundings beautiful. We are also pleased that you appreciated the swimming pool. We look forward to welcoming you back in the future.Warm regardsI Wayan SudiartaResort Manager Puri Saraswati Dijiwa Ubud

Risposta dalla struttura: Dear Mr Alexandre,Thank you so much for your kind words! We're delighted you enjoyed your stay and appreciate your recommendation.Warm RegardsI Wayan SudiartaResort ManagerPuri Saraswati Dijiwa Ubud