Hotel in zona Bali Golden Villas, Bali

Molto bel posto. Grande spaziose camere. grande servizio e personale.Colazione non inclusa, e il ristorante non è il migliore, così andrebbe da qualche parte. Altrimenti, fortemente raccomandato.

Hotel fantastico per stare con la famiglia... Molto spaziose camere e adatto per la famiglia. L'hotel generale è il più grande da essere se si visita bali. Solo il punto di miglioramento - ha un menu molto limitato e le parti di cibo è anche limitato. Il menu del colazione è som limitato che mia moglie ha evitato di mangiare sul posto. Hotel dovrebbe migliorare la lista di menu e la parte di cibo.

Riepilogo: ci siamo sentiti molto a nostro agio e consigliamo vivamente l'hotel. + : Complesso alberghiero molto bello, bellissima spiaggia, buon servizio, buon cibo - : Fornitore di viaggi che collabora con l'Hyatt (la ”gita giornaliera” di snorkeling è durata 5,5 ore e di cui 1,5 ore di snorkeling, il resto trasferimento + tempo di attesa) Suggerimento: sarebbe bello se le biciclette dell'hotel potessero essere noleggiate fino alle 22:00 circa e non solo fino alle 18:00. Quindi puoi usarlo per raggiungere facilmente ristoranti / bar circostanti.

I have a lot to say. On the surface, Maya Sanur is really beautiful and appears to be in a good location, staff are attentive and kind - as long as nothing goes wrong you're fine. After staying a few days we inevitably ran into a few issues. This certainly has nothing to do with the hotel but it's important to consider. Sanur is in a part of Bali that is less touristy albeit still touristy and draws enough crowds that you'd think the beach was really inviting when in fact it isn't. Sanur beach is gravely and pretty unswimmable, lots of algae and low tides make it almost impossible to enjoy unless you wake up super early or swim later in the evening. The crowd that Maya Sanur attracts are mostly older, white foreigners and not the friendly ones. I'm white but even I was like, ”What am I doing here?” If you like being around unfriendly, snooty folks, this is your spot. The staff were mostly accommodating and incredibly kind until one morning I requested an umbrella be opened on the beach for sitting in the sun. I was told, and I kid you not, ”NO, we don't put those up.” I asked why they were on the beach if people don't use them. I was answered with, ”There is a breeze so we don't open them.” I then asked, ”When do you use them?” to which the staff member replied, ”In the morning.” This whole conversation was nothing short of ridiculous, given the price you pay to stay here and the fact that every other resort on the beach has their umbrellas open is absolutely laughable that this man gave me such a dumb answer. I decided once we were back in the room that I should share this concern with the front desk. They apologized profusely and when I was on the beach later that evening, an umbrella was up. So silly. Another sort of annoying issue, I booked an extra night, I asked the front desk first and they gave me an inflated rate, they encouraged me to let them know if I booked a room online, which I did, on their site for cheaper. I let the front desk know and they said ok. Sadly, my flight couldn't be altered and we never ended up staying but when I called to let the front desk know our plans fell through, they offered me zero refund and said, maybe you can come back in 6 months to stay with us again. I felt a bit disappointed in this given that I wanted to book directly with the front desk, maybe even getting a better rate, considering I'd already spent a ton of money with them the first 4 days we stayed. When plans fell through, I notified the hotel immediately, less than 24 hours after my new booking and they were unwilling to offer a refund for a room I would never even stay in. I guess what I learned is, Maya Sanur is pretty but business and money far outweigh service and true hospitality. With so many other resorts to choose from, I wouldn't come back based on these interactions. This is not a low budget hotel so you expect a certain type of customer service. It is clear that Maya Sanur wants to keep attracting the crowd they have so I will look elsewhere next time. It's just sad that small gestures could have gone a long way to leave a better impression and a more satisfying stay.

Questo è stato uno dei nostri hotel preferiti durante il nostro viaggio in Indonesia. Ci siamo provati a prenotare di nuovo una volta tornato a Bali, ma è stato davvero costoso o completamente prenotato a causa delle date di NYE. Prenotalo in tempo, e avrai un tempo sorprendente! L'hotel dispone di un servizio eccellente, di cibo eccellente, e molte opzioni per colazione e cena con musica in diretta. Una delle cose migliori doveva essere la posizione; si può camminare in giro e trovare molti belli ristoranti e negozi, supermercati, bar, eccetera. Scegli solo un giorno per camminare, a destra o a sinistra, per divertirsi a Sanur. Hanno un ottimo servizio di taxi alberghiero, ma Grab funziona anche bene. Andare alla spiaggia vicino è fantastico. Anche davanti avrete un grande posto di sushi burrito. Inoltre, accanto all'hotel c'è anche un buon supermercato e un negozio di artigianato locale al secondo piano.

Our room was huge, and the pools were perfect. Stayed with 5 kids and all slept well with plenty of space. It was easy to walk over to a busy street in Sanur with shopping, food and drinks, and always easy to grab a cab or shuttle to the beach. Highly recommend for families!

It was written as a 4-star hotel, however our experience was definitely a 5-star hotel experience. From the front desk to the room was really great, modern and artsy. The room itself was so tidy, clean and spacious. The amenities on the room was very complete, they even provide a speaker and coffee machine there. The breakfast is exquisite, they even have a barista to serve us a cup of coffee. Every staff members I met were professional, delightful and eager to help. Not to mention, the location was really great. It not too crowded but close to anywhere. You can go to the beach by 3 minutes walk and enjoy the sunrise. I definitely will be back here! and recommend this hotel to people I know🤍

La novità dell'hotel svolge un ruolo importante, combinata con un buon mantenimento delle norme globali e con un servizio cortese del popolo di Bali è una grande combinazione. Abbiamo chiesto un check-out tardivo, perché ho fatto un viaggio di snorkeling e senza alcuna stronzata ci sono stati forniti. Solo 200m dalla spiaggia su un lato (nessuna grande ondata) e 200m da un grande ristorante e luogo italiano (per i gelati, vedrai una grande coda) rendere Sanur soggiorno memorabile ... meglio di Seminyak anche

Although this hotel is not the newest hotel, it is quite well maintained. Our room was clean and the staffs were very friendly. We chose this hotel because it is close to the place where we had day trip to Nusa Penida, it is just a 5 mins walk from the boat to the hotel.

La posizione è buona, vicino a molti ristoranti e la spiaggia. Il cibo e le bevande sono troppo preziose e non così buone. Il colazione era ok. Le camere sono spaziose e il jacuzzi funziona splendidamente. La piscina è grande e pulita ma probabilmente non rimarrebbe qui, potrebbe trovare migliori ristoranti a un prezzo simile.