Hotel con balcone a Tōyako

The location is far away from the lake ( fireworks) main area. You need your own car for accessibility. Parking is free on site. Smaller establishment as compared to the main hotel accomodation in the main area where main shops/ bakery/ restaurants are located. Amenities given are ample and neatly arranged in the wooden box. Onsen room is useful and good for private moments. Water pressure in the bathroom is great Dressing area with table and drawer is in an ideal layout. Aircon unit is good and working. Bedding and pillows need improvement. Ventilation in the toilet bowl area need to have better airflow so the humid and smell will remain in that little section. Breakfast staff need to be more attentive before serving breakfast set to guests as they missed out one sashimi dish and had to be alerted when we cross checked with each other. Staff had to give a puzzled expression and it was totally unnecessary as the rest of us took the Japanese set as well and we can see what is missing if it's missing. They replaced the missing item after deliberating with their kitchen or back end. And with the new accommodation fees and taxes or onsen fees implemented on non-resident of Japan. We feel that it should be informed during check in time. And not during check out time and spring us with surprise as we have a schedule to work on and we are in a hurry. It felt very unpleasant and due to limited language efficiency had to even check with another friend who is a Japanese . And has to be clarified why there are three charges . This causes unnecessary stress, inconvenience and unpleasantness for visitors who expect a certain standard based on the reviews posted by other users. Unfortunately, the situations in the restaurant, check out and experience on the final day ruined the stay.

房子滿乾淨的，廚具等等有齊全，主要是蟲蟲危機，睡客廳的人說直接有一百隻臭蟲爬到臉上，噴蟲蟲噴霧也沒有用！不然一切都挺好的，設備也足夠、暖爐很暖、電視什麼的都很新！