EmilyHunter1
8 luglio 2024
My partner and I stayed at the Atlantica Bay Hotel in mid-June 2024. We’d never been to Cyprus before, so didn’t really know what to expect. However, this is our second Atlantica hotel (the first was in Rhodes, Greece) and therefore knew what to expect in terms of standards, hotel policies etc. We’ve set out the review in three sections to aid the reader: positives, negatives, and overall score. Positives: 1. The hotel staff deserve the top ranking here. Every single member of staff we encountered was friendly and helpful, including the staff who greeted us late at night (around 1am) when we checked in. Over the week we felt we developed some great relationships, some of which we will expand upon later in this review. Overall we couldn’t have asked for a cheerier service! 2. The food is another big positive. There was lots of variety at breakfast, lunch, and dinner – this was always fresh, hot, and replenished regularly. On top of this, the allergens were always labelled clearly next to each item. My partner has a severe nut allergy and therefore going abroad can be stressful. On our first full day at the hotel we met Apostolos, one of the hotel managers, to design a bespoke lunch and dinner menu to prevent any possible cross contamination at the buffet. My partner was able to choose from an extensive selection of main meals. Apostolos was amazing, spent lots of time with us, and personally ensured the chefs were aware of the allergy and introduced us to the restaurant staff. All my partner’s meals were served promptly and brought to the table by one of the chefs. The portion sizes were large to compensate for the fact he couldn’t go back to the buffet for seconds like everyone else. Honestly, this is the best treatment for my partner’s allergy in any hotel or resort we’ve ever visited, and can’t thank enough all members of the restaurant team. The service really put our minds at ease and made our stay. A special shout out to Yiannis, the restaurant manager, with whom we developed a good rapport. He always remembered our room number and always made sure my partner received his special food order when we came to the restaurant. Michel was the head chef and was lovely and friendly. Helena and Antuza were always friendly at dinner and lunchtime as well. 3. Hotel facilities deserve a separate mention. As part of the all-inclusive package, one night we were able to dine at the Culinarium restaurant (a separate area of the main restaurant with a small a la carte menu). The food here was delicious! Also included was one night at the Sands barbeque restaurant, a short walk from the main hotel and available on Tuesdays and Thursdays only. There are a lot of cats around here, so bear this in mind if you have an allergy or are generally not a fan of felines. You can book these two meals at a machine next to the front desk. There are limited slots, though, so make sure to book early on during your stay. We stayed in room 425 which overlooked the
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