Hotel in zona Juniper Tree, Agia Napa

Stavo per una settimana a questo piccolo gem di un hotel. Arrivò un po' più tardi del servizio di cena dell'AI ma fu immediatamente dato un sacchetto da snack dal personale della reception. Eravamo negli studio/apt al retro dell'hotel e erano eccellenti. La nostra casa era molto confortevole, le camere erano pulite e il personale di servizio era sempre andato fuori per dare a nostra figlia un sorriso e un'ondata. Le vernice di plastica al pool della corona di Napa, fatto perché, tuttavia, avrebbero preferito pinti piuttosto che metà quando è venuto alla birra sul AI, ma non si sarebbe ingannato a molto. La colazione è stata abbondante e deliziosa, il pranzo e il servizio di cena sulla spiaggia Nelia è stato eccellente e un bel toccamento per gli ospiti del giardino per poter stare e godere di intrattenimento serale insieme a bevande AI. La zona della piscina era grande, non massiccia e letti solari dove sempre disponibili. La ricezione ha reso il nostro ultimo giorno un po' più facile, concedendoci un check-in tardivo, dovevamo trasferire le stanze per questo, ma ci ha permesso di essere ben raffreddati prima di una lunga notte di viaggio a casa. Molte lamentele sul personale del bar qui, ma non abbiamo mai avuto problemi, sorridendo, dicendo ”ciao” e faranno lo stesso in cambio, sono qui per fare un lavoro e fanno bene. Fana di massa dei giardini e speriamo di tornare nel 2025! Tenetevi al lavoro, signore e signori!

The hotel has a really lovely atmosphere. Tranquil and relaxing. We chose this hotel due to the lounge area near the pool and bar as we prefer to sit in a chill environment opposed to a hotel with entertainment. On arrival we were shown our room. There were two paper bags each with a sandwich, apple and a carton of juice. This was a nice touch but have had better in other hotels. The room was dated, as other guests have said. There was a funny, chemical smell in our room, the wooden furniture was blown from the condensation and the bath really needs to be replaced with a shower. Air-conditioning worked well and rooms were cleaned to an acceptable standard daily. Only niggles were the balcony was not swept so sand from the beach was there for our entire stay and mirrors were not wiped down. Our first night was peaceful, but the following night and then for the next four nights we had some very load neighbourhoods who were next to us and directly opposite. They were going out at 2am shouting and coming back crashing furniture, being sick, shouting and on one evening howling like wolves. I reported this to guest relations on the first night who took the room numbers, but nothing changed. Luckily, they went home after the fourth night, and we just slept in the sun bed through the day. We were all inclusive and cannot complain about the quality of the food and drinks. The three restaurants were absolutely amazing, Pepper bar being our favourite. In the hotel the cocktails were superb, however, the service was slow and took us a while to change from the quick service expected in the UK to the chilled environment of the Soma Lounge. We did feel that guests who were paying received a better service than those who were all inclusive. They were served quicker, more frequently and with a more friendly manner. I found this annoying as we were still paying, but we had just prepaid. It felt like the staff had the opinion that we were not worthy of the same level of service. Sunbeds were not an issue during our stay, there were still many available at 9am. Obviously the best positions around the pool had been reserved with towels, but we didn’t mind. As we entered the second week of our holiday, we noticed a change over of guest which changed the sunbed reservation dynamics and people began to reserve sunbed between 6-7am. If you went out in the morning you were unlikely to get a sunbed on your return. The food in Cloistesr was always delicious. Staff in the restaurant were friendly and often remembered what drink you were having with your meal. We were only ever offered one but had usually finished our meal and returned to the Soma Lounge for another. The surrounding area was pleasant, lots of bars, restaurants and shops. Some enjoyable excursions and the beaches are stunning! I am glad we chose this hotel as it was right in the middle of everything and a beautiful, peaceful oasis inside. I am not sure that we would return to Ayia Napa again as we pref

Very welcoming and respectful staff. Food was and is amazing. The staff are so polite and friendly. Nothing is a hassle. Hotel room was large and tastefully decorated as was the rest of the hotel. Would highly recommend a stay here!! The shows and attractions Are so close and the Freddie Mercury show ar the Queen Vic was great and the Stardust Show was out of this world!. All well presented. We can't thank Lorenzo and the team enough for their warm welcome. See you next year with a few more family we hope. :-)

Non essere cancellato da recensioni negative. Ci siamo trasferiti qui dal 13 luglio per 4 notti e l'unica cosa che possiamo colpire è che la stanza non è stata pulita. La stanza stessa era molto spaziosa e moderna, abbiamo chiesto una vista sulla piscina sulla prenotazione e ne abbiamo uno. L’unica cosa negativa che dobbiamo dire è che la stanza non è stata pulita tutto il tempo che eravamo lì, ma quando abbiamo chiesto di biancheria fresca e sacchetti da bin non c’era alcun problema a riceverli. Il cibo e le bevande sono a buon prezzo e le dimensioni delle porzioni sono grandi. L'area in cui l'hotel si trova è una zona tranquilla di circa 4 minuti a piedi alla piazza Ayia Napa che abbiamo trovato carino come non eravate tra il ronzio e la bustina costantemente. Il bar e il personale di manutenzione erano fantastici e molto accoglienti.

Hotel molto curato e bello. Camera spaziosa e ben arredata. La recensio e è negativa perché nelle tre notti in cui siamo rimasti la camera è stata rifatta e pulita male il secondo giorno e il terzo giorno non è stata pulita e non sono srati cambiati gli asciugamani. Questo non è possibile per un hotel di questo livello. Inoltre per le prime notti una discoteca vicina con la musica altissima fino alle 3 di notte ci ha impedito di riposare. Si sentiva tutto anche con le finestre chiuse. I gestori degli hotel vicini dovrebbero provvedere.

Bambos made our holiday a special one, such a top guy, would highly recommend, the hotel staff were friendly and the atmosphere in general was brilliant but I have to say BAMBOS made our holiday, he is a right laugh we actually love him so much.

Un soggiorno perfetto come sempre. Tutto è perfetto qui. Quando visito Famagusta, la mia prima scelta è Grand Sapphire. Hanno il miglior servizio e il colazione è sorprendente. Hai tutte le strutture qui. La posizione è vicino al mercato e buoni ristoranti sono vicini

Booked into this hotel because friends who just called in for a drink liked what they had seen. First impressions were good. Friendly receptionists and the place looked very nice. First impression of the room was that it was spacious, had a large bed and nice bathroom. On further inspection though we noticed = No tea/coffee facilities. Only 3 soft, cheap quality pillows. Bottom sheet not a fitted one and didn’t cover all of mattress. The quilt itself barely covered the bed area an it and it’s cover again seem poor quality. Mini bar had two bottles of different beer and one can of Fanta. No complimentary water offered. The only English speaking channel was a Turkish news channel. Some better points:- Shower was excellent. The sports bar was very nice, very reasonably priced with lovely staff. The restaurant food was nice but make sure you ask for time between your starter and main. In summing up this hotel I would say that with a few adjustments and and more attention to detail I would stay here again. Until then I’ll sadly give it a miss.