Recensioni su Holiday Inn Auckland Airport, an IHG Hotel
Holiday Inn Auckland Airport, an IHG Hotel
2 Ascot Road, Mangere, Auckland, Auckland Region, 2150, New ZealandDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.2/5
Molto buono
102 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.1
Servizio4.2
Pulizia4.2
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Tutte le recensioni(102)
Recensioni positive(94)
Recensioni con foto/video(15)
Vicino all'aeroporto(23)
Trasporti comodi(20)
Posizione conveniente(20)
Camere magnifiche(17)
Personale amichevole(15)
Camere ampie(7)
Ottima colazione(7)
Ottimi servizi(5)
Recensioni negative(8)
Barbwu
Camera Standard King
Soggiorno: gen 2025
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 4 feb 2025
The service was very good and if we will return to Auckland definitely we will stay there again
Traduci
Risposta dalla struttura: Kia Ora Barbwu,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
Kwok Man
Camera Standard con 2 letti matrimoniali
Soggiorno: gen 2025
Famiglia
3 recensione
1.5/5
Pubblicata: 8 feb 2025
We are super disappointed at Holiday Inn hotel due to the following reasons:
1) Dusty rooms
The room is dusty n a bit dirty, try not to look into the balcony it’s super dirty outside that no people would like to walk out at all. The air conditioner in room and the fan in toilet are full of dust as well, so you can imagine about the air quality in room
2) No lifts and super long corridor
Though we have stored our luggages at reception due to we just stayed for few hours at hotel for rest only and head to the airport at 3am, we still feel shocked that there’s lifts for reaching our room and the corridor is so long that it takes us more than 5 minutes to arrive our room. We can’t imagine how we manage that if we carry our suitcases with us.
3) No staffs present at reception
When we checked in, the staff confirmed us that there will be staffs present at reception all the time (24 hours). However, when we do check out at 3am and wish to collect our luggage’s stored at reception to head to airport, we can reach NO staffs at all. We found the staffs for ten minutes but still we see no people, not until the airport bus come the staff showed up. It caused us nearly miss out our flight.
4) Poor attitude of some staffs
The missing staffs at reception showed black face to us without a apologise. We are super disappointed about that.
We must not choose Holiday Inn again if we come Auckland. Suggest all other tourists to think over when you book this hotel.
Traduci
Risposta dalla struttura: Kia Ora Kwok Man,We’re sorry to hear about your experience and appreciate your feedback. Your concerns about cleanliness, accessibility, and service will be shared with our team for improvement. We apologize for any inconvenience caused and regret that we didn’t meet your expectations.Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
Cilladb
Camera Standard con 2 letti matrimoniali
Soggiorno: nov 2024
Coppia
8 recensione
5.0/5
Eccezionale
Pubblicata: 2 gen 2025
We enjoyed our stay here, the room was clean, bed comfortable and easy access to the pool. There is a bus leaving every 5 min from the front door to the airport. Takes about 30 min.
Traduci
Risposta dalla struttura: Kia Ora Priscilla,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
tin hock
Camera Standard
Soggiorno: nov 2024
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 8 dic 2024
15 minutes trip from international airport to hotel by Yellow bus NZD8 every 25minutes, back to domestic airport after a good rest the next day.
Traduci
Risposta dalla struttura: Kia Ora Tin Hock,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
Kristen Billings
Camera Standard
Soggiorno: nov 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 21 gen 2025
Hotel was great, conveniently located and friendly staff. Great outdoor pool.
Traduci
Risposta dalla struttura: Kia Ora Kristen Billings,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
Jobi T
Camera Standard King
Soggiorno: ago 2024
Coppia
10 recensione
4.7/5
Fantastico
Pubblicata: 23 set 2024
We had a fantastic stay at this hotel! The facilities were excellent, offering everything I needed for a comfortable and relaxing experience. The rooms were spacious, modern, and impeccably clean. The staff was also friendly and attentive, ensuring a pleasant stay from check-in to check-out. Highly recommended for anyone seeking a neat, well-equipped hotel.
It was little far from airport , but there is a yellow bus which connects airport and hotels every specific intervals.
Traduci
Risposta dalla struttura: Kia Ora Jobi,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
Utente ospite
Camera Standard King
Soggiorno: ago 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 16 set 2024
The hotel exceeded our expectations in all aspects. Very friendly and professional staff members, from check in to breakfast.
The bed was very comfortable and I was so pleased to have feather pillows! Some bedside lights would be useful. The bathroom was spotless and the body products were very nice.
Big buffet breakfast, great coffee and egg station.
We expected a bed after a long flight, arriving in the middle of the night, we got so much more and will be back
Traduci
Risposta dalla struttura: Kia Ora,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
Louis
Camera Standard King
Soggiorno: ago 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 17 set 2024
Hotel is well maintained; big and spacious rooms and breakfast was decent as well. The price per night was good too!
Traduci
Risposta dalla struttura: Kia Ora Louis,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
GB Asia-trotter
Camera Standard King
Soggiorno: lug 2024
Coppia
67 recensione
4.0/5
Molto buono
Pubblicata: 4 ago 2024
Not much around the hotel but it is a very close to the airport. The gym was quite good. The hotel has no elevators and the layout means some rooms are quite a walk from reception. Reasonably priced for what is offered.
Traduci
Risposta dalla struttura: Kia Ora GB Asia-trotter,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
Utente ospite
Camera Standard King
Soggiorno: gen 2025
Coppia
1 recensione
3.5/5
Pubblicata: 1 mar 2025
Just an average hotel, not thing special
Traduci
Risposta dalla struttura: Kia Ora,Thank you for choosing to stay with us. Your satisfaction is important to us, and we would love to hear about your experience. Thank you and hoping to see you again soon, and if I can be of assistance to you, please contact me directly.Kind regards,Lakhwinder Singh Front Office Manager
Utente ospite
Camera Standard King
Soggiorno: dic 2023
Lavoro
3 recensione
5.0/5
Eccezionale
Pubblicata: 29 gen 2024
great environment
Traduci
Risposta dalla struttura: Kia Ora,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
Ashley Nicole
Camera Standard con 2 letti matrimoniali
Soggiorno: nov 2023
Viaggio con amici
6 recensione
4.0/5
Molto buono
Pubblicata: 27 dic 2023
The hotel is located near the airport with a regular shuttle bus through the day and night so getting to the airport is easy.
There is no lift in the hotel so this can be hard with heavy bags. Breakfast is $35 and very limited for that price.
Traduci
Risposta dalla struttura: Kia Ora Nicole,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
Dongguanangua🎃
Camera Standard King
Soggiorno: lug 2023
Lavoro
17 recensione
5.0/5
Eccezionale
Pubblicata: 30 ago 2023
it is good .everything nice clean .
Traduci
Risposta dalla struttura: Kia Ora,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Lakhwinder Singh Front Office Manager
Utente anonimo
Camera Standard con 2 letti matrimoniali
Soggiorno: ott 2022
Famiglia
4 recensione
4.7/5
Fantastico
Pubblicata: 12 nov 2022
Clean rooms and very helpful staff
Traduci
Risposta dalla struttura: Kia Ora,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you.Kind regards,Lakhwinder Singh Front Office Manager
Estonia
Standard con letto King Size e vista giardino
Soggiorno: ott 2024
Famiglia
15 recensione
4.0/5
Molto buono
Pubblicata: 28 nov 2024
第一次來紐西蘭旅遊,原本只安排南島旅遊,但因轉機問題臨時要在奧克蘭多逗留一天等候轉機,所以選擇在機場附近的Holiday Inn休息,真的很近機場,坐Uber只需7分鐘便到達,非常方便。酒店屬渡假式,有游泳池和園亭,空間很大,適合一家大小渡假。只是酒店服務有點散慢,check in 由3時等到接近5點才有一間房間,另一間又安排很久,而且要爬樓梯上二樓,跟原本訂的房間也有出入,有點失望。
酒店早餐非常豐富,是自助形式,種類很多,是唯一值得推介的地方。
Traduci
Risposta dalla struttura: Kia Ora Estonia,Thank you for sharing your experience. We're glad you enjoyed our convenient location, resort-style facilities, and breakfast offerings. We apologize for the delays during check-in and for not meeting your room expectations. Your feedback is important, and we’ll work to improve our service efficiency.We hope to welcome you back for a smoother stay in the future.Kind regards,Lakhwinder Singh Front Office Manager