Name: WoodSpring Suites Raleigh Apex
Address: 901 Lufkin Rd, Apex, North Carolina, 27539, 901 Lufkin Rd, Overseas, Stati Uniti d'America
Rating: 3.4

Recensioni su WoodSpring Suites Raleigh Apex

Tutte le recensioni

Recensioni positive

So great nice staff clean rooms safe I definitely choose this hotel

parcheggio

internet

Colazione

Accetta animali domestici

Camera non fumatori

Tutte le lingue

Inglese

Cinese

Tutti i tipi di camera

Camera Standard (letto matrimoniale alla francese, non fumatori)

Camera accessibile ai disabili (1 letto matrimoniale alla francese, non fumatori, con doccia)

This hotel is not for the faint of heart, or anyone with a sense of smell or cleanliness.  The stench in the room was unbearable.  It smelled like something had died in there and remained for a long while.  The entry and hallways were filled with smoke and a group of smokers greeted me at the front entrance.  The stained bedspreads were quite unwelcoming and certainly had not been given any attention in a while.  There was a stain on the carpet that had the appearance of blood.  The final straw that ensured my departure was the dead carcass of a roach lying on the dusty stove hood in the kitchen area.  The desk clerk was MIA for approximately 20 minutes as I waited to speak with him about how dissatisfied I was.  When he did appear, he spat out his tobacco juice in front of me and cursed at me, as well.  He also told me there were no other available rooms, at which point I informed him that I wouldn’t stay in any room in the facility even if there was availability.  Later I learned there was availability, but that I had been lied to.  He also would not provide me any information on how I could get a refund or anyone I could speak with about the matter.  I immediately escaped to the safety of my car and contacted Choice Hotels and filed a formal complaint.  They were cooperative, but could not do much to help, as this place is independently owned and operated.  I suggested they disassociate their company with this property.    I tried to contact the hotel several times.  Each  time I would be disconnected.  I tried calling from a friend’s phone and actually reached a human, but when I identified myself, I was placed on hold and then disconnected.    Finally, four days into the horrible experience, I somehow reached a manager who spoke with me.  She was kind and listened to the details of my ordeal and promptly offered a full refund, but not based on my dissatisfaction of the filthiness, but because the desk clerk had lied to me when he informed me there were no more available rooms.    I would recommend this hotel as a place to be avoided.  It is in at the end of a remote lane, and not even visible until you travel past industrial buildings and turn into a hidden cul-de-sac.  It may be a location one may want to stay if desiring a remote place to practice some CSI skills.  Just bring a bio-suit and do not plan to sleep during your stay.  Good luck if you ever have to endure any time at this location!

The staff was amazing, rates was good and manager Quinn was very helpful and made sure had extra towels. Room was very clean and smoke free. I would definitely recommend hotel to family and friends. JP

the hotel is nice and clean . great customer service , the managers were very nice . the beds were comfortable with nice pillows but overall it was a great experience and I would love to visit again. 

Più rilevante

Le più recenti

Valutazione (in ordine decrescente)

Valutazione (in ordine crescente)

30.6km from Raleigh–Durham International Airport

Tutti i viaggiatori

Lavoro

Famiglia

Solo

Prenotato per altri

Coppia

Viaggio con amici

Altro

Dai un'occhiata alle 107 recensioni su WoodSpring Suites Raleigh Apex, valutate 3.4 da viaggiatori reali su Trip.com. Scopri che cosa hanno apprezzato di più i precedenti ospiti dell'hotel, tra cui servizi, posizione, camere e tanto altro!

107 recensioni verificate degli ospiti di WoodSpring Suites Raleigh Apex - 2024 | Trip.com

https://ak-d.tripcdn.com/images/0583812000g6mpm7g81BA.jpg

Recensioni su Clarion Hotel Istanbul Mahmutbey

Recensioni su Homeinn Selected Hotel (Shanghai Caohejing Guilin park subway station)

Recensioni su La Casa Jogja

Recensioni su Motel 6 Denver, CO – Downtown

Recensioni su Holiday Inn Express London - Limehouse

Recensioni su Go Inn Vitória

Recensioni su Venus Royal Hotels (Zhongshan Dongfeng Center)

Recensioni su Xiamen Keju Hotel (Xiamen Wanda Tonggang Airport Branch)

Recensioni su Lijiang Shanyu Villa Hotel

Recensioni su Ibis Paris Eiffel Tower Cambronne 15th

Recensioni su Warwick Riyadh Al Dabab

Recensioni su Savoy Palace - the Leading Hotels of the World - Savoy Signature

Recensioni su Hotel Ann Asakusa

Recensioni su Sarina Hotel & Villa

Recensioni su 7 Days Premium Beijing Changping Subway Station

Recensioni su Roker Hotel, BW Premier Collection

Recensioni su The Day Residence

Recensioni su Residhome Lyon Gerland

Recensioni su Maldron Hotel Merrion Road

Recensioni su Premiere Classe Quimper

Oasis Hotel & Spa

Beijing Tiantan Manxin Hotel

Laika Hotel (Shenzhen Dongmen&Hubei Subway Station)

FOUR SEASONS KYLIN HOTEL

Krystal Palace Douala

Denpa International Youth Hostel (Nanjing Confucius Temple Subway Station)

Time Walk Hotel (Beijing Guomao Jinsong Branch)

上海丽恩时尚主题酒店交通路店

Lotus Tangyuese Homestay (Lujiazui Binjiang Branch)

Andronis Concept Wellness Resort

Consigliati

Ricerche frequenti

seo-hotel-reviewpc

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-trip-header

@ctrip/hoh-online-head-album

@ctrip/hoh-online-review-searchbox

@ctrip/hoh-crumb

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-cookie-banner

@ctrip/hoh-online-gotop-slider

@ctrip/hoh-online-commentList

@ctrip/hoh-trip-gtm

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/trip-web-img

@ctrip/hoh-api-city-poi

@swc/types

@ctrip/hoh-hydrator

@ctrip/hoh-ibu-dependency

@ctrip/hoh-component-context

@ctrip/hoh-storage

Corrispondenza del prezzo

Risposta dalla struttura

Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.

Recensioni degli ospiti

Recensioni su ${{hotelName}}

Controlla le camere disponibili per le tue date di viaggio

Scorri verso il basso per ulteriori dettagli

Inserisci le date del tuo viaggio per controllare i prezzi e la disponibilità

Scopri il tuo soggiorno a ${{cityName}}

Le tue ricerche recenti sul nostro sito

Hotel a ${{cityName}} - Dove soggiornare a ${{cityName}} | Trip.com

seo-hotel-reviewpc_0_0_38