Hotel a 4 stelle popolari a Antwerp

Il parcheggio è un parcheggio pubblico, quindi se lo dà una seconda volta, non puoi uscire. È 20 ore. Ogni volta che uscite dopo il parcheggio, devi pagare la differenza. 4-5 per ora. Le strutture commerciali circostanti, i supermercati e le farmacie shopping malle, gli hamburger e altri ristoranti sono a buon mercato 200-400m passeggiata. L'hotel è stato così confortevole, spazioso e pulito.

L' hotel dista a circa 15 minuti a piedi dal centro nel quartiere dei diamanti. Le camere sono spaziose ed accogliente, un po' meno il bagno che ho trovato un po' troppo piccolo. Sulla pulizia dato, che si tratta di un 4 stelle, mi sarei aspettato di meglio specialmente per quanto riguarda la pulizia del bagno. La colazione è ricca e abbondante ma potrebbe variare un po' di più. Per chi arriva in macchina c'è un parcheggio al coperto a circa cinque minuti a piedi dall' ' hotel al costo di 20 euro al giorno. Prezzo onesto. Nel complesso mi sono trovato bene però ci sono cose da migliorare.

Servizi: ho prenotato temporaneamente un hotel per il festival di musica elettronica in Belgio, ho soggiornato qui per tre giorni e lo recensirò. Innanzitutto non abbiamo prenotato la colazione perché non riuscivamo ad alzarci, ma nel complesso l'hotel era molto pulito e nella hall c'erano acqua e frutta gratuite. È molto vicino alla piazza centrale e ci sono tanti deliziosi ristoranti nei dintorni. Verrà e resterà l'anno prossimo

Basic, very unimpressive stay, we arrived late and had a family room. A double + single for my teenage child. They must have given us the worst room in the hotel. The room was dark and dingy, window opened up to a brick wall not far away, and the single bed was placed in a tiny room not much bigger than the single bed. Very claustrophobic. In fact could have been used as a cupboard. My suggestion is to open up the room and remove the wall and move everything around. My child slept with me in the bed. I would not have expected her to sleep in that tiny boxed up area. It just did not feel nice. So all 3 of us slept in the double bed. We didn't have any spare pillows when I requested spares. We didn't have a shower gel either, and the bath towels were so small they didn't even wrap around you I was pretty disappointed and requested to be moved. They moved us the next day. The room had a double bed and a sofa bed. Well, I don't know which was worse. That sofa bed was so hard it was like sleeping on the floor. The breakfast was limited. They best day was Sunday, and we noticed each day that we had less on the buffet as the days went on. The cornflakes were stale. The pancakes miserable. No hot items other than eggs and beans. Just very basic. We chose this hotel because of the parking. However, because we had a big car, we were told it would not fit in the car park. Therefore, the only good thing that was good about this hotel was the location which is close to shops and restaurants and the train station. I did speak to the reception manager the next day and stated my points. She was polite and helpful. Took my points on board. However, I'm not sure if anything will be done about it! For a 4 star hotel and the money we paid per night I would expect more! I don't think I would come back again.

I thought hard about giving this hotel a 3, but on balance think it is fair. In many respects it could score 4 but crucially the sound proofing and specifically the flooring to the bedrooms is inadequate. We were kept awake an hour the first night until the night receptionist kindly called the room above after midnight to ask them to remove their footwear / stop pacing. The second night closing doors above woke us briefly but then the third night there were comings and goings on our floor between several rooms around 3am for 45 mins and we heard it all. Hopefully the hotel will consider doing further works to mitigate this for future guests. Otherwise we found the hotel / bed comfortable, the mostly continental breakfast was fine (fresh juices, fruit, cereals, breads, meat / cheese & pastries) and the bar food did the job on the last night. Its a 25 min walk into the interesting / lively old town where we spent most of our trip, but reception will call you a taxi that costs around 15 Euros if that is too far or it is raining. MAS is worth a visit including the view from the top.

Accogliente, pulito e piacevole. Bello il design e la colazione molto varia, con cibo di ottima qualità. C'è la possibilità di usufruire della piscina e sauna ma abbiamo dimenticato i costumi da bagno quindi non abbiamo potuto accedervi. Direi che è completo di servizi! Avevamo l'acqua in camera ma purtroppo no un apribottiglie unica pecca, direi. Ci ritornerò di sicuro!!!

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

Stayed in the the Hotel Indigo for 2N whilst visiting Antwerp. The hotel is excellently located, within a stone's throw from the Grand Central Station - so ideal for accessing local destinations. The rooms are excellent quality - with good quality furnishings. The only exception to this is the bathroom mirror, which has a light which dangles from cord in front of the mirror, rather than being placed at a spot where the light effectively illuminates your face as you look in the mirror. Fortunately, I always bring my own illuminating mirror when I go travelling, for this kind of eventuality! The service was very good, and I like the touch where you can opt out of having your room cleaned and towels exchanged if staying 2N or more, in return for a free drinks voucher. The price is good also, was certainly among the more reasonably priced hotels in the city. Would definitely return!!! 100%.

Well there are not enough words to describe this beautiful hotel . The location was perfect the facilities the staff all very helpful . The breakfast was one of the best Hilton's I have stayed at for a long time . Fresh fruits great eggs and breads . So much choice and the staff were so helpful . Thank you all

We (couple) took an apartment with separated room, and it was roomy and very quiet. Everything was clean, and almost as important, new (2023). I asked in my reservation for a second duvet for the bed, as my better half is a duvet-hogger, and it was there when we arrived. It was a double width too, so we ended up with lots of duvet on the bed, but as the bed was wide enough, that was no problem. The pillows where a bit high for our taste. There were three to choose, and the thinnest one was just on the line for us, but we slept all right. Bed is confy, with that ”thick mattress with thin mattress on top” concept. Movement from one side to the other travels more that in a full viscoelastic mattress, but less than in a spring one, so it was ok for us. The hotel has two buildings, connected by a first-floor gangway with apartments on the sides. We got an apartment, the number 111, that was in that connection, and it was really quiet, the windows looking to some inside court, rather wide, and I think no neighbouring apartments at all. We went at the time of some big festival in Antwerp, and we heard nothing either from outside or from the neighbours. Only drawback of this particular room is that the bathroom is adapted for wheelchairs, so the shower is covered by just a curtain and with a couple of supports that restrict movement a bit, but that was a minor inconvenience for us. On the plus side, the bathroom was really big. We liked the decoration, and the lighting possibilities too. The oven is a combination microwave-grill, and was clean too, as I say, everything is rather new so that can change with time. All in all, a very good experience.