Durty Nelly's Inn

Super great hostel! Loved it very much. The location of the hostel is really convenient and you could basically go to major attractions in Amsterdam by walking for a few minutes like the red light district, the Dam square and more importantly the Central station. Though it is a large room that has quite a number of residents, everyone respected each other’s privacy and they did not make loud noises. The receptionists were super nice and helpful and they spoke good English. I would definitely recommend this place to y’all.

Great as always

乾淨，安全放心。晚上大街上酒吧聲音不小，有提供耳塞

I stayed here at the end of March for three nights. I would like to highlight several things: the location is perfect as it's just a 12-minute walk from Central Station and 7 minutes or less from Dam Square. Despite being above a bar, there is no noise at all. The accommodation offers acceptable cleanliness (for a 5-euro deposit, they give you a lock, and for another 5 euros, a towel that you can change every day), and above all, excellent customer service. I had an issue with a guest who stayed in my capsule bed room; he was a very unpleasant man who tried to harass me and smelled very bad. I mentioned it to the reception, and Orlando, one of the receptionists (who also spoke Spanish), immediately gave me a spot in another room. He was very empathetic and blocked that individual so that he would have to leave the accommodation the next day. I really appreciated that, as I travel alone, I’m a woman, and it’s always nice to find such great treatment and understanding when you go through tough situations. I would definitely return and recommend it.

Bar lady short changed us then was so rude . Atmosphere aggressive not helped by staff would avoid this place like the plague and watch your change...when challenged just got a total mouthful of abuse...also this bars beer was like room temperature

Should be called Dirty Nellys Amsterdam - Worst hostel I've stayed at after travelling for more than a month and staying at hostels all around Europe. Incredibly rude and unaccommodating receptionist. Precariously small stairs, no lift anywhere, extremely noisy lobby, tiny cramped room, and linen with marks. Duvet and pillow covers were put on inside out onto the duvet and pillow - not sure if they washed it or lack attention to detail. They also don't put on the sheets on the bed properly. It's just laid on top. The only toilet on the ground floor is disgusting and I had to walk behind the bar into the back rooms to get there and the floor was wet. No manager on site and the only manager is unreachable because it's their day off so the receptionist cannot do anything. She was extremely unhelpful and full of attitude. The rooms are freezing in winter and you cannot change the thermostat. To get them to do anything is like pulling teeth. It's like they've never heard of customer service, and are extremely argumentative. Forget having showers or brushing your teeth without frustration because their showers and taps automatically turn off in seconds. Internet reception is terrible. They charge for luggage storage prior to and after checkout. Locker in room under the bed doesn't open properly and is narrow. There's no kitchen or fridge. They enter the rooms multiple times a day even at night time so forget privacy. It's the kind of place where once you've paid, they don't care about your experience. This place is not worth the location - it's a 12 minute walk from the train station but you are better off getting a room at a slightly distant hostel and catching a bus or the tram. I wish I had done this instead and booked a place at Meininger's which has far better customer service and amenities for a better price.