P.º Marítimo, s/n, Aguadulce, Andalusia, 04720, SpainDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
3.7/5
70 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.8
Strutture e servizi3.6
Servizio3.7
Pulizia3.8
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Tutte le recensioni(70)
Recensioni positive(33)
Recensioni con foto/video(12)
Recensioni negative(15)
Utente anonimo
Soggiorno: apr 2024
Lavoro
25 recensione
4.0/5
Molto buono
Pubblicata: 4 giu 2024
Small hotel. Room was clean. However the aircon was not functioning and it wasn’t repaired during the stay.
La instalaciones han estado regular,calor en la habitación, comedor etc...la comida poco variada,pasta blanda con salsa de tomate aguada y sin sabor,te ponen comida que sobra del día anterior, también hay bastantes mosquitos todo el cuerpo lleno de picaduras de mosquitos,no recomiendo el hotel
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Utente ospite
Soggiorno: giu 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 10 lug 2024
Muy bien todo , encantados.
Un hotel familiar y con todo en cuenta.
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Utente ospite
Soggiorno: mar 2024
Coppia
1 recensione
3.5/5
Pubblicata: 4 apr 2024
Un hotel con ubicaci-on estenda pero antiguo, se nota en las camas y colchones
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Valeri Dyba
Soggiorno: feb 2023
Famiglia
1 recensione
3.2/5
Pubblicata: 22 mar 2023
Старый отель. Расположение хорошее. Сервис и питание на 3. Обслуживание слабое. За неделю пастель не сменили ни разу
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Garcia SanchezDaniel
Soggiorno: mag 2023
Coppia
1 recensione
4.5/5
Ottimo
Pubblicata: 2 lug 2023
Todo muy bien.
En primera línea de playa, que es lo que buscábamos.
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Utente ospite
Soggiorno: apr 2022
Coppia
1 recensione
3.5/5
Pubblicata: 23 mag 2022
Es un hotel bien situado, primera línea de playa, instalaciones completas para pasar unos días. Lo mejorable es la calidad de la comida y bebida en el bufet.
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Utente ospite
Soggiorno: dic 2022
Viaggio con amici
4.0/5
Molto buono
Pubblicata: 31 gen 2023
Great location in the beach. Lots of nice restaurants and bars near by. Pleasant staff. Rooms needed to do what the did (a bed for the night) breakfast average. Was not there long enough to use the pool or the facilities. Would stay again as it’s a great base to travel to nearby areas. Almeria was about 20 mins in the car.
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Risposta dalla struttura: Dear Andrea, thank you for your days allocated in Portomagno hotel. We are very agree with your comments after your days in the hotel. We hope to see you again. Thank you again and best regards, Carlos Campos General Manager
Utente ospite
Soggiorno: dic 2022
Famiglia
1.0/5
Pubblicata: 31 gen 2023
Here at the moment,the hotel itself is lovely and clean,pool area fabulous but the food (having dinner) is a let down,like I have gone back in time.. meat is swordfish chicken legs and hotdog,salads chips and cube potatoes, fish soup and veg that tastes of chicken.. need to up sort this area out!!!
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Risposta dalla struttura: Dear Fiona, thank you for your days in Portomagno Hotel. First of all We are very agree about your positive comments about the cleaning and pools area. We will check with the kitchen our comment to check it with the chef. We hope to see you again in the hotel. Best regards, Carlos Campos General Manager
Utente ospite
Soggiorno: mag 2023
Altro
1.0/5
Pubblicata: 6 giu 2023
We have stayed here before - not by choice - family booked around 15 years ago to visit some cousins who lived nearby and wow, it was even worse the second time around. Not a lick of paint or upgrade to any furniture or amenities in the 15 years since we first encountered this dated, tired hotel. Extremely tired and dated. In need of some new furniture, beds made my body numb, extremely small room for a family of 4 (we had to climb over the beds to get to the bathroom), linen was itchy, aircon not controllable - we were all so cold we couldn't even sleep. Food and restaurant - the worst part of the hotel- In the basement with no natural light or air. We actually left a day early and lost our money as couldn't handle another night . Such a lovely location - with a little investment this hotel could be at least average, but I am afraid to say it is really poor.
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Risposta dalla struttura: Dear Mr or Mrs, first of all We are very sorry about your experience and comment. We always want that our guests stay fine. Is you talk with me or reception manager We will try to check any option for you if We can, like a superior room, a Junior Suite or similar. THey have different price but We always try to find and option for our guests. We will talk with the hotel owners, Alegria Hotels has the hotel rentes, to try to invest in things like you comment as old rooms or restaurant place, but at the moment restaurantis in down floor, with air conditioning working. Food commet We can understand it is an opinion and We have different guests comments about that, a lot of them good comments. We hope you can visit us again and try to help you in all that I can. Best regards, Carlos Campos General Manager
Utente ospite
Soggiorno: mar 2023
Altro
1.0/5
Pubblicata: 23 apr 2023
Terrible Hotel. Entertainment was terrible, there was extremely lots of Noice all the time. Breakfast was terrible and also a room full of noice - I cant understand why they didn't use the space outside to sit that aould have been nice. Gym is opening at 10.00am ??? Gym is closed on Sundays ?? This makes absolutely no sense !
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Risposta dalla struttura: Dear Sir or Madam, Thank you for your days in Portomagno hotel. We are very sorry about your comments and We check each comment with our Team Managers and myself. We hope you give us oportunity to visit again and will check the measures that We have had. Best regards, Carlos Campos General Manager
Utente ospite
Soggiorno: dic 2022
Altro
5.0/5
Eccezionale
Pubblicata: 31 gen 2023
Everything was in perfect order, the cleanliness of the rooms (cleaned daily), the selection of food sufficient, the food tasty, a good distance to the beach and helpful staff. I don't understand some of the bad comments here pointing out the food for example. Every day there was something different from the main dishes, always including fish, etc. We were satisfied and would love to come back.
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Risposta dalla struttura: Dear Luk, first of all thank you for your days alocated in Portomagno Hotel. We are very agree about your comment and services description, foof, cleaning, etc. We transfer your words to our department managers. We hope to see you again in the hotel. Thank you again, and best regards, Carlos Campos General Manager
Utente ospite
Soggiorno: dic 2022
Altro
3.0/5
Pubblicata: 31 gen 2023
we stayed here last week for a week. its seems only a spanish hotel.im irish and my partner is english ,felt a bit uncomfortable at first, but got a little better as week went on.the bar staff was lovely lads, very helpfull.food was good,lot of salad,fish,meat.staff in dinning room bit like prision staff,very stern sometimes.area,very quite,but we enjoyed it. thank you
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Risposta dalla struttura: Dear Patricia, thank you very much for your days allocated in Portomagno Hotel. We are very agree about your words after your days with us. I transfer your comments to de department managers and We will check with the restaurant Satff your opinion and try to have better opinion next time. We hope you want to visit us again Than you and best regards, Carlos Campos General Manager
Monica V
Soggiorno: lug 2024
Coppia
1.0/5
Pubblicata: 26 ago 2024
Bueno una imagen vale más que mil palabras. Penoso y denigrante que den una habitacion donde llevan años sin limpiar a fondo. Llegamos el día 19 a las 15 de la tarde y nos dieron una habitacion con una falta de higiene descomunal. Esquinas con un dedo de mugre. El baño con chispas de caca.
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6/11
Risposta dalla struttura: Estimada Mónica, Gracias por su comentario. Lamentamos sinceramente la situación que describe sobre la limpieza de su habitación. Tan pronto como notificaron el problema, se les ofreció una habitación superior sin costo adicional como compensación. Nos esforzamos por mejorar continuamente y valoramos su feedback. Esperamos poder ofrecerle una mejor experiencia en el futuro. Atentamente, Paco Leiva Director, Hotel Portomagno by ALEGRIA