Water Amusement Hotel

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Water Amusement Hotel

100 m west from Intersection of Jichang Road and Dayong Road, Yongding District, Zhangjiajie, Hunan, 427200, ChinaDettagli hotel
Water Amusement Hotel
Water Amusement HotelWater Amusement HotelWater Amusement Hotel
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1 notte

Recensioni degli ospiti

4/5
774 recensione
Recensioni verificate
Ubicazione4.1
Strutture e servizi3.9
Servizio4.0
Pulizia4.1
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CocaAchim
Camera Superior matrimoniale
Soggiorno: 2024 年 8 月
Famiglia
1 recensione
3.5/5
Pubblicata: 2024 年 8 月 27 日
We booked the hotel so that the kids can be happy with the pools, but it was closed! All the pools where completely closed! The hotel is a little run down, no english speaking personal at the reception, no restaurant to eat (except for breakfast), the location is very good as in walking distance for restaurants, stores and cableway to Tianmen
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Risposta dalla struttura: Dear guest, we deeply apologize for not meeting your expectations. Due to equipment maintenance, we have had to close the swimming pool recently to ensure that it can reopen in its best condition and provide guests with a safer and more comfortable experience. However, we understand that this decision has caused inconvenience to you. We sincerely apologize for this and look forward to the opportunity to provide you with better service.
Utente ospite
Camera Superior matrimoniale
Soggiorno: 2024 年 7 月
Coppia
11 recensione
5.0/5
Eccezionale
Pubblicata: 2024 年 7 月 17 日
As the hotel was great we extended and enjoyed one more night - great location, great staff
Traduci
Risposta dalla struttura: Dear guest: Thank you for choosing Zhangjiajie Four Seasons Water World International Hotel. Your full affirmation has given us the greatest motivation and encouragement. We hope Four Seasons Water World International can become your first choice for travel and sincerely look forward to your next stay.
Utente ospite
Camera Deluxe singola
Soggiorno: 2024 年 6 月
Viaggio con amici
4 recensione
2.2/5
Pubblicata: 2024 年 8 月 25 日
We booked this hotel especially for its swimming pool . The pictures posted online showed great swimming facilities. However the next day when we tried to go swimming, we discovered the swimming pool was closed for service for several days. We were very disappointed. None of the hotel employees informed us of this when we checked in, otherwise we would definitely have switched hotels. And nothing on the website told us the pool was closed when we made our online reservation. What's even worse is the hotel front desk employees who did not show any caring whatsoever when we expressed our disappointment. After all, the hotel is called "Water Amusement hotel". Even the manager didn't want to even talk with us. I can't believe how much everyone there did not care one bit!!! Worst experience I've ever had and I would not only never return to this hotel, but will tell everyone to avoid this hotel, with such despicable service!! Zero stars!!
Traduci
Risposta dalla struttura: Dear guest, we deeply understand that the swimming pool, as an important part of the hotel's leisure facilities, holds special significance for many guests. We apologize for not meeting your expectations. Due to equipment maintenance, we have had to close the swimming pool recently to ensure that it can reopen in its best condition and provide guests with a safer and more comfortable experience. However, we understand that this decision has caused inconvenience to you. We sincerely apologize for this and look forward to the opportunity to provide you with better service.
Utente ospite
Camera Superior matrimoniale
Soggiorno: 2023 年 12 月
Coppia
21 recensione
4.5/5
Ottimo
Pubblicata: 2024 年 2 月 27 日
I was a bit disappointed that the swimming pool was closed for the winter; I don't remember seeing that before booking. There were many tasty choices at breakfast; take your coat there with you if staying in winter. The bed, pillows, and shower were extremely comfortable after a long day's walk in the national park. Beware of taxi scams--have the driver bill you BEFORE you get out at your destination or you might see silly extra charges tagged on later. It took several phone calls to DiDi to have our scam resolved.
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Risposta dalla struttura: Dear guests, thank you for choosing Zhangjiajie Four Seasons Water World International Hotel, your recognition is our greatest pursuit, sincerely looking forward to your stay again.
Florence mei fong
Camera Superior matrimoniale
Soggiorno: 2023 年 10 月
Famiglia
9 recensione
3.7/5
Pubblicata: 2023 年 11 月 27 日
Did not see any water amusement park and the breakfast is not good . The service is not really good . The hotel had too many areas with too heavy a smell of cigarettes. I thought it was not a smoking place inside the lobby.
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Risposta dalla struttura: Dear guest, thank you for staying at our hotel . We deeply apologize for you have encountered . We have forwarded your valuable feedback to relevant departments for follow-up and processing. We will continuously strengthen the service attitude of our employees and strive to provide better quality service for every guest. We look forward to your next visit!
Utente ospite
Camera Deluxe singola
Soggiorno: 2024 年 4 月
Famiglia
6 recensione
3.5/5
Pubblicata: 2024 年 4 月 22 日
No english speaking stupid
Traduci
Risposta dalla struttura: Dear guest: Thank you sincerely for your valuable feedback. We will strengthen employee training and improve their English communication skills. We will do even better for your next visit! Wishing you a pleasant journey!
Utente ospite
Camera Superior matrimoniale
Soggiorno: 2024 年 12 月
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 2024 年 12 月 8 日
酒店很給力,訂的房間來的很早就給辦了入住,不僅升級了房間還贈送了早餐,特別感謝前台那位小姐姐,酒店位置很好,出門很方便,過來旅遊或出差選擇這家都是不錯的選擇,不用趕飛機起早,真的離機場幾分鐘點路程。
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Risposta dalla struttura: 尊敬的賓客:非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸為您提供最優質的服務,非常期待您的再次光臨!
Utente ospite
Camera Superior matrimoniale
Soggiorno: 2024 年 12 月
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 2024 年 12 月 8 日
特意選淡季出來玩,景區人少景美不用排隊,節約很多時間好好玩好好吃,酒店非常滿意,前台免費贈送了早餐,早餐自助品種很多可自由選擇,去天門山走幾步路就到了,酒店周圍也有很多好吃的,不錯的選擇,值得推薦!
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Risposta dalla struttura: 尊敬的賓客:感謝您選擇張家界四季水世界國際酒店,您的充分肯定給我們最大的動力和鼓勵,希望四季水世界國際能成為您出行的首選,真誠期待您再次下榻。
Xshxiaoyue
Camera Superior matrimoniale
Soggiorno: 2024 年 11 月
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 2024 年 11 月 26 日
一百多的房價感覺超值,11月底的張家界的氣温較低,但進入酒店感覺很温暖。酒店外觀大氣、大堂豪華寬敞。前台介紹耐心周到,樓層服務的小姐姐也很熱情,房間乾淨整潔,沒有異味,值得推薦,下次還來!
Traduci
Risposta dalla struttura: 尊敬的賓客:一座城,兩個人,一段美好的回憶,感謝能在酒店遇到您,感謝您的認可,我們全體員工因為您的好評備受鼓舞,同時我們也在不斷努力,力求做到盡善。相信我們以後會做的更好,真誠期待您的再次光臨!希望再次入住給您帶來不一樣的驚喜和感動。
Utente ospite
Camera Superior matrimoniale
Soggiorno: 2024 年 11 月
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 2024 年 11 月 24 日
酒店環境真心不錯,地理環境優越,離天門山景區特近步行即達,周邊餐飲選擇多非常方便,房間寬大明亮設施齊全,衞生乾淨,整牆的落地大窗使窗外風景盡收眼底,服務到位有問必答,綜合評價值得好評點贊。
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Risposta dalla struttura: 尊敬的賓客: 感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Utente ospite
Camera Superior matrimoniale
Soggiorno: 2024 年 12 月
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 2024 年 12 月 8 日
酒店位置很便利,離天門山、七十二奇樓都很近,周圍吃東西也很方便吃啥有啥,酒店不僅免費停車,還有免費一次性用品,現在很多酒店都沒有了,價格還很實惠,這不推薦還推薦啥。
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Risposta dalla struttura: 尊敬的賓客:完美旅途中,總有不期而遇的温暖,感動常在,我們很樂意去為每一位客人提供熱情周到的服務。您的滿意就是我們前進的最大動力,希望與您再次遇見。
Utente ospite
Camera Superior matrimoniale
Soggiorno: 2024 年 11 月
Viaggio con amici
4 recensione
5.0/5
Eccezionale
Pubblicata: 2024 年 11 月 15 日
酒店位置很好,去天門山走路衹要10分鐘左右,距機場也只有兩公里左右,停車也很方便,酒店大門也可以停車,還有後坪,地下車庫。房間衞生乾淨,敞亮,有牙刷,香皂,梳子,毛巾,住起來很方便。
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Risposta dalla struttura: 尊敬的賓客:您好!萬分感謝您選擇入住我們酒店並分享您的愉快入住體驗,謝謝您花時間對我們的服務、衞生、入住環境進行寶貴評價,酒店自開業以來秉承着堅持卓越服務的信念,為每一位賓客創造獨特而難忘的體驗。我們萬分榮幸您能夠在酒店度過一段美好的時光,我們非常榮幸能夠成為您的首選,期待您的下次蒞臨。
Utente ospite
Camera Superior matrimoniale
Soggiorno: 2024 年 11 月
Lavoro
2 recensione
5.0/5
Eccezionale
Pubblicata: 2024 年 11 月 24 日
酒店地理位置優越,離天門山很近,步行十分鐘即到,距高鐵站也不遠出行很方便。酒店內部寬敞明亮很舒適,晚上洗澡熱水很奈斯,房間暖氣也給力很暖和,房價不貴親民價格很實惠。
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Risposta dalla struttura: 尊敬的賓客:感謝您選擇我們並對酒店給予支持與厚愛,您對酒店設施及服務的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標,為您服務是我們的榮幸, 酒店全體員工期待您的下次光臨!
Utente ospite
Camera Superior matrimoniale
Soggiorno: 2024 年 10 月
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 2024 年 10 月 29 日
總要去趟張家界吧,山不見我我自去見山!酒店鄰天門山,離索道站可走着去,秋季蠻舒服的,其他季節懶人不推薦,打車起步價。前台幫升級了可觀景的豪華間,房間大衞生乾淨,性價比還是蠻高。市區推薦入住四季水世界
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Risposta dalla struttura: 尊敬的賓客:感謝您對四季水世界酒店的喜愛和認同。酒店一直努力為賓客打造温馨舒適 的體驗,希望我們能為您的假期增添喜悦和感動,期待您的再次入住!
Xiaoxiangxiangyuanyuan
Camera Superior matrimoniale
Soggiorno: 2024 年 11 月
Viaggio con amici
4 recensione
5.0/5
Eccezionale
Pubblicata: 2024 年 11 月 28 日
這家店交通很便利,離高鐵站和天門山景點很近,接了朋友很快就住下了 ,還能免費停車,從外面看很大氣,這個價位值了 ,還有早餐,不用在外面找吃的了,推薦哦😄
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Risposta dalla struttura: 尊敬的賓客:非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸為您提供最優質的服務,非常期待您的再次光臨!